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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used Buymie multiple times and overall it’s very convenient. The app is easy to use, delivery is usually fast, and shoppers often communicate well about replacements. Great for busy days or when you... Toon meer

Beoordeeld met 5 van de 5 sterren

I would highly recommend Buymie! Customer service is outstanding if you have any questions or issue with an order they will contact you within 5mins! Very handy app to have if you’ve no time to shop

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As always with Buymie if I need help with an order or just to ask for advice , they get back to me immediately and resolve my problem. In my opinion if alot more customer service platforms took a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Edit:They responded again with Blatent lies, no one has ever contacted or compensated me. Heck they don't even know my email. They're not used to people responding twice calling them out for their... Toon meer

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. Bezorgdienst

Geschreven door het bedrijf

Same Day Grocery Delivery. Groceries Delivered On-Demand in as little as 1 hour.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

750 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Used Buymie multiple times

Used Buymie multiple times and overall it’s very convenient. The app is easy to use, delivery is usually fast, and shoppers often communicate well about replacements. Great for busy days or when you don’t want to go to the store yourself. Customer support was always responsive.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would highly recommend Buymie

I would highly recommend Buymie! Customer service is outstanding if you have any questions or issue with an order they will contact you within 5mins! Very handy app to have if you’ve no time to shop

12 mei 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 1 van de 5 sterren

They deceive customers by removing…

They deceive customers by removing items from their product lists so that you can't use your vouchers. There's no way to contact them, only email.

25 april 2026
Review zonder uitnodiging
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Antwoord van Buymie

Hi Larissa, thank you for taking the time to share your feedback with us. Could you respond to our request for more information? This will help our team further investigate the issue, and we'll get in touch with you as soon as we have an update.

Beoordeeld met 5 van de 5 sterren

Efficient helpful customer service

As always with Buymie if I need help with an order or just to ask for advice , they get back to me immediately and resolve my problem.
In my opinion if alot more customer service platforms took a leaf out of Buymies book things would operate better. Thankyou Buymie!

13 april 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

I recommend

I recommend

28 maart 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 4 van de 5 sterren

Good service overall and very…

Good service overall and very convenient for same-day grocery delivery.

Customer support was helpful and responsive when I had a query. One issue I experienced was that the email receipt totals didn’t match the final amount charged, which was confusing, but this was clarified by support.

Hopefully this can be improved so the receipt totals always match the final charge.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 4 van de 5 sterren

Would be good to have some features…

Would be good to have some features like Uber Eats
1. Able to GPS track live position of driver
2. Able to see in real time substitutions for missing food products
3. Able to select different options for food if not available, as some shoppers don’t call.
4. Able to select ‘leave at door’ option instead of meeting driver

4 februari 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We really appreciate your suggestions, I’ve forwarded them to the relevant team so they can be reviewed as we continue improving the experience.

Beoordeeld met 5 van de 5 sterren

Highly recommended!

Highly recommended!

23 januari 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

I love this app so much

I love this app so much. I am a carer for my disabled wife and our kids but hurt my back quite badly so can't walk much or lift items heavier than about 2kg so even just getting the shopping loaded into and out of the car is hard. Having it delivered straight to not just my door but my hallway, at a lower overall price than other stores thanks to the competitive base pricing then €10 off €50, €20 off €100 and €30 off €150 vouchers I get every time I shop is amazing. Being able to order up to about lunch time and Still get it same day is also brilliant. All the delivery drivers I've had were super nice and helpful, never had one who was rude or anything. Any issues with out of stock items have always been fixed perfectly with good alternatives. No complaints, been using it weekly for several months now or longer and will continue to

7 januari 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 4 van de 5 sterren

Great a genuine lifesaver for disabled…

Great a genuine lifesaver for disabled people. The only thing I would say is that if you live for example within an apartment block or something with a disability, you end up either accruing way too many shopping bags or you select that you have your own bags and to bring the bags down but that never happens they always come straight to the door so they usually either bring a cardboard box or their own carrier bags and have to bring them. I am confused as to what to do at that point, sometimes I ask them to leave it at the door and they have to put the items on the floor which is fine for me but some shoppers would rather come in and help put them away if they know you have a disability and sometimes it can be a bit awkward because I dont know how to tell them I dont really want them to come into my house while im by myself but they insist out of politeness. Im not sure how to get it so they do actually wait at the car and let you bring out one of the many bags you already have. As well as that the tracker is often very inaccurate and they show up out of the blue while it still says theyre shopping which again thwarts efforts to try and meet them with one of the many bags you already have. I must have accrued like 25 shopping bags over the months and give them a way a lot !! But overall wonderful service very tailored and most of the time you will get exactly what you needed

10 januari 2026
Review zonder uitnodiging
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Antwoord van Buymie

Hi Louise, thank you for taking the time to share your feedback with us.
We’re really glad Buymie has been such a help for you and we completely understand how the delivery situation you described can feel frustrating.

Before placing an order, you can add notes in the Delivery Instructions section in the app to let shoppers know your preferences, such as not entering your home when you’re alone or waiting while you bring your own bags. If you need any help setting this up, please contact us at support@buymie.eu and we’ll be happy to assist.

We’ve also shared your feedback about the tracker with our team and raised a report to investigate this further.

Beoordeeld met 5 van de 5 sterren

Dont just complain,compliment too!

I have known Nesirin O since l started using the Buymie app.lntially there was some problems with the app but this last order went very smoothly.What is important here is that Nesirin is fantastic at keeping contact regarding shopping items( although to be honest,l am not fussy!) ,but Nesirin will look for the deals ,ask me and delivers with a big hug and smile and asks if she can carry things into kitchen for me.Thankfully despite my illness l can still manage but she is terrific.Thank you for whatever you did to make it easier for people like myself to fully understand and use these services...life changing! Thank you to the support group @ buymie,Sarah,Salphy....always cheerful and helpful.Thanx guys! Customers need to give compliments when they are needed,especially in our negatively commented upon world nowadays.! It's easy to complain but why is it so hard to say Thank you for good service?

5 januari 2026
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Customer service was very supportive…

Customer service was very supportive and helpful when I asked to have my delivery date changed, they delivered right on time. Highly recommend BuyMie for your groceries delivery.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Great service to your door for a mere 8…

Great service to your door for a mere 8 euro lads that deliver could not meet nicer always ring you if item is not available if you want to substitute item.
Takes all the hassle out of shopping
A touch of Class.

12 december 2025
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Great app for shopping

Great app for shopping

7 december 2025
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The customer service with Buyme is excellent....reply in minutes and always resolves any issues!

7 december 2025
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent shopping and packing by Magda

7 december 2025
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

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