Buymie is very convenient when u need some groceries in a hurry. Just had a new baby so the ease BuyMie gives me when I have a house to run but no time to go out for shopping is priceless.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Used Buymie multiple times and overall it’s very convenient. The app is easy to use, delivery is usually fast, and shoppers often communicate well about replacements. Great for busy days or when you... Toon meer
Bedrijf heeft geantwoord
Fantastic service. All items delivered promptly and all in perfect condition with a very friendly personal shopper. Normally I would shop myself but I didn’t have the car so used this service. I will... Toon meer
Bedrijf heeft geantwoord
Edit:They responded again with Blatent lies, no one has ever contacted or compensated me. Heck they don't even know my email. They're not used to people responding twice calling them out for their... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Same Day Grocery Delivery. Groceries Delivered On-Demand in as little as 1 hour.
Contactgegevens
Sir John Rogerson's Quay 1, Dublin, Ierland
- support@buymie.eu
- buymie.eu
4,2
Goed
754 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So prompt at resolving issues
So prompt at resolving issues. Great communication thank you 😄
6 augustus 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
An amazing service
An amazing service. As I have a disability the shoppers are always very happy to help. Definitely recommend this service
2 augustus 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
I did not realise till yesterday that…
I did not realise till yesterday that BuyMie set up Dunnes stores shopping app but do not work for them. I placed my weekly shopping online order & noticed my €10 of €50 wasn’t available I sent a quick message and got back a message sorry use this code. Within seconds of my order being accepted I got a email from BuyMie saying they had noticed a error on their side re me being under charged by a shopper (who works for them) and that I owed them €39.09 to be taken from my account within next 7 days as I didn’t have enough funds in my account I had to cancel my food shop. I contacted Dunnes stores head office spoke to a manager who explained if I order day ahead it cones from them so I did a small order I was charged €10 delivery and shopper arrived with missing items without calling me in advance. Has this happened to anyone else please check all receipts as if I did not contact BuyMie about my voucher they would have just taken them money without my permission
1 augustus 2025
Review zonder uitnodiging
Antwoord van Buymie
Hello, Patricia. Thank you for taking the time to share your experience with us.
The Buymie service is available on the Dunnes Stores app as a "Same-Day delivery service", which is accessed from the home screen by tapping on "Shop Now - Shop Same Day Grocery". Our service provides a personal shopper/independent contractor to collect and deliver your order.
I have now sent you a request for more information. Can you please respond to the request? This will help us find your order and ticket on our system, and a member of our team will get back to you regarding this issue.
Thank you.
Brilliant service
I have used Buymie a good few times now and I find them very useful and helpful. They are great if you only want a small shopping. The staff are so friendly. I really appreciate that.
24 juli 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Excellent customer service
Excellent customer service, the instant messaging service is super easy and efficient. The team are really helpful and friendly. The shoppers are great and pack the items in an organised way that make it easy to unpack. There's an option for them to call you to discuss any swaps and they tend to pick really good quality items
21 juli 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Excellent customer service
I had a personal shopper from Buymie today who went the extra mile. I thanked her and commended her to her company as she saved me a lot of trouble and bother when she really didn't need to. She was tipped and I made sure that she gets thanked for her efforts. A wonderful company!
15 juli 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Timely and quick service
4 juli 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Quick service
4 juli 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
If I could give it a 0 I would
If I could give it a 0 I would. I have to wait around all day and the representative was no help whatsoever. Avoid and just order directly from Dunnes.
21 juni 2025
Review zonder uitnodiging
Antwoord van Buymie
Hello, thank you for taking the time to share your feedback with us. Could you respond to our request for more information? This will help our team further investigate the issue, and we'll get in touch with you as soon as we have an update.
Read this.. its probably your future...
Ordered 2 times..
1st time was horrible.. hours late and all wrong food.
2nd time was an even worse experience.
I spent over €100 on groceries, everything came warm and melted... all dairy products.. all meat products, ice creams etc.. even managed ontop of that to get most of them wrong.
I don't know how people get interviewed for a job here... but I'm guessing you just need somthing that looks like a driving licence and away you go.
Also not to mention just to save anyone the haslte... the Customer service is the worst part about it all.
I would rather poo on my hands and clap ... then have to ever deal with this company again.
10 april 2025
Review zonder uitnodiging
Antwoord van Buymie
Hi Luke, thank you for sharing your experience with us. We apologise for the issue caused. We are committed to ensuring the freshness and quality of our selection process. I have now sent you a request for further information regarding this order, and a member of our team will get back to you as soon as possible.
Excellent & very efficient service.
Excellent & very efficient service.
4 juni 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Can’t compliment this service enough
Can’t compliment this service enough, very fast delivery, great products, saves so much of my time!
4 juni 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Patricija M
Patricija M - exellent shopper. She was super fast and delivered everything on my list. Wonderful girl.
1 juni 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Excellent customer service
Excellent customer service. Same day delivery even on short notice..Delivery team very friendly, on time and updates readily available on app from start of shopping to delivery time. Thank you
17 mei 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
HIDDEN EXTRA CHARGES: Do not give credit card details
Same as other people’s experience, I was overcharged extras with Buymie. The cost of my shopping as per invoice comes to 71.35€, but I have been charged 83.34€. Subsequently, I have been charged another 13€ (no details at all of charged amount). When I did my shopping, I only authorised a charge of 75€, are they even allowed to charge more than the authorised amount? Is this even legal?Contacting bank today. I won’t be using Buymie again and I’ll make sure to let others shoppers know. I do not understand how Dunnes Stores has any affiliation with them.
6 mei 2025
Review zonder uitnodiging
Antwoord van Buymie
Hey Virginia, you don't appear to have provided an Order ID, so we cannot find your exact case to give a more detailed response.
Would you mind responding to the request for more information we've sent you via Trustpilot?
I can confirm that when you check out on our app, you will be given an estimated order total based on the products you've added to your cart.
Your final order cost may change due to extra items you add to your order after checkout or if items are removed or substituted.
What you've described above would only occur if extra items were added to your order after checkout or if a number of items were substituted for higher value items. If this hasn't happened, we encourage you to contact our customer care team, who will be more than happy to assist in resolving the issue.
Update 07/05/25 12:00PM - I've located your order and can see that you used our extra items feature to add more items to your basket after you had already checked out.
As noted in our app and our FAQ, when you add extra items, the cost of these items will be added to your final order cost once your order is delivered. Additionally, a slightly more expensive product replaced one of your items. Lastly, you tipped your personal shopper 5%.
With all of the above in mind, this resulted in the final balance of your order going above the initial estimate.
Thank you for the follow up
29 april 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Always the best experience ever!
Always the best experience ever!
24 april 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Always get a quick delivery slot and…
Always get a quick delivery slot and the delivery person is always very friendly and the order is always perfect. Nothing is ever too much for them ☺️ 100 percent recommend
23 april 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
DO NOT GIVE YOUR BANK DETAILS TO THESE…
DO NOT GIVE YOUR BANK DETAILS TO THESE SCAM ARTISTS! I purchased groceries with them for 70€ and they took another 100€ from my account "to cover substitutions" and they I won't be getting it back for another 10 working days. They done this without my permission. And they left me short two items and one item was out of date
17 april 2025
Review zonder uitnodiging
Antwoord van Buymie
Hey Andrew, I can see a member of our team have been in touch to provide assistance with this matter.
If you need anything else, please let us know.
Peter who delivered today in Passage…
Peter who delivered today in Passage area about 4.10, did a great job delivering within the time and cheerful and got me really good substitutes. First time using
this service and I couldnt believe I ordered my groceries 2 hours before delievry great service.
26 maart 2025
Review zonder uitnodiging
Antwoord van Buymie
Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.