Buzzvapes Reviews 136

Ordered from here I want to say atleast 6-7 times and only ever had 1 issue which was I received 1 vape wrong out of my like 8 vape order. Messaged them as soon as I noticed and by the end of the day they’d sent me a code for a free vape on my order so my partners mother got a free vape and I got to reorder the one I didn’t receive on my most recent order. I’ve also noticed they have amazingly fast delivery, most orders have came the next working day, occasionally there’s a delay but the customer service is fast to reply and help all they can.

Great service, good flavour vapes.
I had a delivery issue which was Royal Mails fault. But Buzz Vapes sorted it out in record time. I'll definitely be using them again.

Great customer service. Very responsive. Thank you :)

these guys are amazing I didn't recieve one lot of vapes I order not sure wat happened but I'd say gud old royal mail 😀 they replaced for me after explained wat happened they were amazing then received the order nk problems at all highly reccomend these guys thank u so much brilliant customer service Dee 😀

Great customer service. I had ordered 2 R&M Tornado Vapes and one of them was faulty, flashing wrong and nothing coming out and unable to charge, I explained the situation via email and was pleasantly surprised with an apology and a discount code for a new one plus free shipping. Worked fine as I ordered 3 more (one was free and shipping also) so overall great customer service and good vapes and no need to worry if you receive a faulty one as they will happily send you discount code.

opted for next day delivery and didn’t arrive next day, so after I emailed them, they responded quickly and reimbursed me.
There has been other times as well for instance when I have received a faulty item.
They have always taken appropriate action quickly and apologised.
mistakes happens here and there, but i appreciate how they communicate with you and acknowledge it which is quite helpful and makes a good experience!

Wrong size vapes sent, really quick response from customer service who issued a credit note to the value & gave free postage to cover the difference allowing me to order additional units. I was a bit dubious as couldn't find contact details on the website but responding to the dispatch notice email got me the prompt response.

buzz vapes is a good website i’ve ordered once but the customiser service and delivery was good.

Very helpful, I had a faulty vape turn up which was easily sorted out with a code to replace it with on my next order. Also the delivery speed has always been great

I Have ordered from this company on numerous occasions and always been highly satisfied with the delivery time and service. I unfortunately recover a faulty vape at no fault of their own and after contacting received a very fast response along with a replacement vape send out the same day, brilliant company will continue to use with confidence

The guys at Buzz Vapes quality. The Royal Mail delayed my delivery, understandably in these times, however excellent communication was had- which resulted in my delivery being sent swiftly! Will be purchasing again from these guys! Thank you Buzz Vapes 5 star :) happy customer

After purchasing under the counter r and m 7000 vapes for £15 from my local shop I decided to look online to see if I could get them any cheaper and I came across buzzvapes . Great value and very quick to deal with any issues . I have been using buzzvapes for a few months now . Most vapes have been okay and on the couple of vapes that did not work, after sending a email about it , buzzvapes were very quick to reply with a code to get another vape for free on my next order . Only place I'll get my vapes from now . Thankyou

I have ordered 15 pcs electric cigarettes for a reasonable price. All of them working properly and came with fast delivery. Thank you!

Amazing company !

Ordered a box of 10, two of them faulty -
I have had a voucher to grab another two without any hesitation !

I was always ordering from ninja vapes, informing them about those issues as well
and nothing really been done towards it

I strongly recommend this website, I am definitely buying again !

Quick delivery as well :)

Vapes was fine but delivery wasn't great as I payed for rapid delivery and other companies I have used have always been the next day but unfortunately waited 5 days for delivery in which cost me more as I had to go elsewhere while waiting and communication was limited.
Buzz vapes offered me a free vape and free shipping as an apology which I thought was a very nice gesture and good service

Quick delivery, genuine products (checked on Elux and RandM websites, Thanks.

Brilliant and speedy delivery had 1 vape that was empty and relieved a voucher for a free 1 withing 13 hours

Fab company, speedy delivery. I had an issue with one vape, I contacted them and they sent me a coupon within 24hours to purchase another free of charge.
Will definitely use again.

Vapes are great, and a really good price too. I like the ELUX 3500 puff vapes. Issue with one out of six vapes ordered, as received a replacement instead of the one I ordered, but the customer service responded very quickly and gave a coupon to purchase the one I wanted (all f.o.c). Will definitely use again