Customer Service who??? I ordered in the begining of Summer, they sent me a Mail that the Package arrived which obviously did not happen and until now there is no answer, no package but they have my... Toon meer
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I’ve bought a number of pieces from By Glaze by now and every single time, I just love the pieces so much, they become my everyday staples! Even when there was a fault with a stone in one of my pi... Toon meer
Bedrijf heeft geantwoord
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Toon meer
Bedrijf heeft geantwoord
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Contactgegevens
Verenigd Koninkrijk
- shop@byglaze.com
- byglaze.com
4,4
Uitstekend
466 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Love the company and love the…
Love the company and love the jewellery. Fabulous all round
1 mei 2024
Antwoord van By Glaze
Thank you Jill, this is so lovely to read! We really appreciate your kind words xx
Cat Meffan Shell Square Huggies
I ordered the Cat Meffan Shell Square Huggies. Beautiful design, great quality. I’ll be a customer again.
30 april 2024
Antwoord van By Glaze
Thank you Carla, we look forward to having you as part of the By Glaze community :) xx
Beautiful jewellery
I’ve had so many compliments on my moon drop huggies. They arrived quickly and came in minimalist packaging with no plastic. Excellent shopping experience.
29 april 2024
Antwoord van By Glaze
Thank you Liz, this review means the world xx
Antwoord van By Glaze
So glad your order made it safely, thank you for your support! x
Gorgeous jewellery
I have bought 7 items from Glaze now - some for gifts and some for me - I just love them, great quality, gorgeous designs, love the ethos of the company and the inspiration for the designs. There some designs in silver I just never seem to catch in time before they sell out …. but I will keep trying.
29 april 2024
Antwoord van By Glaze
This is such a lovely review to read, thank you so much Georgina! We are so grateful for your support xx
Always the best jewellery
Always the best jewellery. I’ve been lusting after the pearl drop oval earrings and finally I have them. Love love love.
29 april 2024
Antwoord van By Glaze
Hey Martha, thank you so much for your review, glad you managed to get the earrings! xx
My favorite jewelry so far 🥰
Loved the design and the quality of the jewelry 🥰 Thanks Natalie keep up the amazing work 🙏🏻
29 april 2024
Antwoord van By Glaze
Thank you Alexandra, we are so glad you're happy with your order xx
Easy to order and pay on line
Easy to order and pay on line, tracked and delivered per schedule .
Well packaged 🙏
29 april 2024
Antwoord van By Glaze
Thank you so much Susan! xx
Brilliant service
There was a fault on the necklace, it was sorted out very quickly and a new one sent. Lovely jewellery and very good service.
22 april 2024
Antwoord van By Glaze
Hey Gemma, thank you for your review, we are so glad we were able to help you with your order xx
Paid for express postage so delivery…
Paid for express postage so delivery was very quick
However , the earrings were so small , not able to use at all so a complete waste of money as not able to return them at all even though l was unable to try them on !!
If the description has been a lot better about sizing , l would have known not to purchase them
22 april 2024
Antwoord van By Glaze
Hey Janette, we are so sorry you have not been happy with your By Glaze experience. Sadly due to hygiene reasons and/or items bought in the sale we are unable to offer a return on our earrings. We do ensure all measurements are on each product listing to support our customers when purchasing but if you would like to email us at shop@byglaze.com we can offer some further support. Thank you, Natalie xx
everything about ordering from By Glaze…
everything about ordering from By Glaze is a 10/10!!
11 april 2024
Antwoord van By Glaze
Thank you so much Sandra! We really appreciate your support :) xx
I truly love my beautiful ear cuff
I truly love my beautiful ear cuff
I have not taken it off since I received it. I’d love to get more pieces 🫶🏻💖💖💖💖
2 april 2024
Antwoord van By Glaze
Hey Kimberley, this is such a lovely review, thank you! We are so so glad you love your ear cuff xxx
Bought a gift voucher for my niece’s…
Bought a gift voucher for my niece’s birthday. So quick and easy to purchase. My daughter and two nieces shop regularly at By Glaze. They all love the products
4 april 2024
Antwoord van By Glaze
Thank you so much! We really appreciate your kind review xx
Antwoord van By Glaze
we are so glad to hear this :) xx
Beautiful jewellery and company ethos
Beautiful jewellery and company ethos. Will definitely be buying more soon.
13 maart 2024
Antwoord van By Glaze
Thank you so much Ashleigh xxx
Good quality item and reasonable price…
Good quality item and reasonable price would of liked a nicer box as it was a gift but understand as it’s eco friendly
7 maart 2024
Antwoord van By Glaze
Hey Paula, thank you so much for your review and support of the brand! We are so sorry you were not happy with the box you received, we had an incredibly busy month of orders last month meaning our usual branded packaging sold out. We had to use a temporary eco solution for a few days whilst we waited for our usual beautiful sustainable boxes to be restocked as we did not want to delay anyone's order in case they were gifts. I am so sorry for any disappointment or inconvenience caused. If you still require a gift box please feel free to email us at shop@byglaze.com and we can support you further :) x
Antwoord van By Glaze
Thank you for your kind review Danny x
Fab communication throught out my…
Fab communication throught out my order.I absolutely love my necklace will definitely purchase again from this company.
19 februari 2024
Antwoord van By Glaze
We are so happy to hear you had such a positive experience with us, thank you for this wonderful review :) xx
Gorgeous, high-quality jewellery!
Gorgeous, high-quality jewellery! I'll definitely be ordering more.
14 februari 2024
Antwoord van By Glaze
Thank you so much Stella! X
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