Customer Service who??? I ordered in the begining of Summer, they sent me a Mail that the Package arrived which obviously did not happen and until now there is no answer, no package but they have my... Toon meer
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Lees wat reviewers zeggen
I’ve bought a number of pieces from By Glaze by now and every single time, I just love the pieces so much, they become my everyday staples! Even when there was a fault with a stone in one of my pi... Toon meer
Bedrijf heeft geantwoord
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Toon meer
Bedrijf heeft geantwoord
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Contactgegevens
Verenigd Koninkrijk
- shop@byglaze.com
- byglaze.com
4,4
Uitstekend
466 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van By Glaze
Thank you Deborah xx
Necklace and earrings are beautifully…
Necklace and earrings are beautifully made. Arrived the following day after online purchase, ready for my daughter’s 30th birthday, she is so happy with them.
Will definitely buy from this website again.
13 oktober 2023
Antwoord van By Glaze
Thank you so much for this lovely review, we are so glad she loved her 30th birthday present! We look forward to having your support again in future xxx
Love By Glaze!
Love the ethos, love the designs, love the jewellery! Fantastic service and delivery!
10 oktober 2023
Antwoord van By Glaze
Thank you so much! xx
Love all the pieces I’ve bought and…
Love all the pieces I’ve bought and great to see the silver collection expanding!
Lou was super helpful too as I spoke to her as I made a mistake with the delivery and needed it earlier for my holiday. She sorted it out, no problems at all and it arrived the day before, I was so happy. Great service and one of my favourite brands
10 oktober 2023
Antwoord van By Glaze
Thank you so much Laura, we are so happy we were able to help! xxx
Can’t Stop Wearing Them
Lovely product & quick delivery - have barely taken them out since I got them!
18 september 2023
Antwoord van By Glaze
This makes us so happy Kathryn, thank you so much for your support! xx
Antwoord van By Glaze
Thank you so much Clare, we really appreciate this lovely review. Thank you for supporting By Glaze :) xx
My stone fell out I reached out to…
My stone fell out I reached out to company and ........ is what I got. I wouldn't buy anything from this company again EVER SAVE YOUR MONEY.
19 september 2023
Review zonder uitnodiging
Antwoord van By Glaze
Hey Eva, I am so sorry to hear you have not had a positive experience with By Glaze. Apologies if you are awaiting a response, we do check out customer inbox daily. We have tried to locate your order and email in our customer inbox however we have been unable to locate this. If you are able to email us at shop@byglaze.com with your order number we would be more than happy to replace your faulty piece. Our customer care team would be more than happy to support you with resolving this. We look forward to supporting you further and sincerely apologise again for the experience you have had xx
Love my necklace and the company
4 september 2023
Antwoord van By Glaze
Thank you so much Anna, this is such a lovely review xx
Lovely Jewellery!
Great customer service when I needed to exchange for a different size & ended up with some lovely jewellery!
30 augustus 2023
Antwoord van By Glaze
Thank you so much Laura, we really appreciate your kind review xx
absoluetly love this!
absolutely love my moon choker necklace. get so many compliments!
29 augustus 2023
Antwoord van By Glaze
Thank you so much Jamie! xx
I got silver sand square huggies and I…
I got silver sand square huggies and I instantly fallen in love with them :-) Beautiful pair of earrings, good quality and comfortable to wear :-)
28 augustus 2023
Antwoord van By Glaze
Hey Anna, this review means so much to us, thank you for supporting By Glaze xx
Beautifully crafted jewellery that’s…
Beautifully crafted jewellery that’s suits all ages.
3 september 2023
Antwoord van By Glaze
Thank you so much for your kind review Nadine xx
Antwoord van By Glaze
Thank you so much, it means the world to us to hear this xx
Antwoord van By Glaze
Thank you so much for coming, we loved having you all there and can't wait to see the finished designs xx
By Glaze have great products and this…
By Glaze have great products and this necklace is no different. I can’t take it off. Such good quality.
28 augustus 2023
Antwoord van By Glaze
Thank you so much Sally, this means the world! x
Antwoord van By Glaze
Hey Lauren, thank you so much for supporting By Glaze, we are so pleased you're happy with your new earrings xx
Love love my new necklace!
28 augustus 2023
Antwoord van By Glaze
This makes us so happy to hear Beth, thank you! xx
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