Customer Service who??? I ordered in the begining of Summer, they sent me a Mail that the Package arrived which obviously did not happen and until now there is no answer, no package but they have my... Toon meer
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I’ve bought a number of pieces from By Glaze by now and every single time, I just love the pieces so much, they become my everyday staples! Even when there was a fault with a stone in one of my pi... Toon meer
Bedrijf heeft geantwoord
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Toon meer
Bedrijf heeft geantwoord
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Contactgegevens
Verenigd Koninkrijk
- shop@byglaze.com
- byglaze.com
4,4
Uitstekend
466 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love the earring so much I want the whole collection
I love the earrings I got for me and a friend. The little touch of the info card being plantable is so cute too!
4 juni 2023
Antwoord van By Glaze
Thank you so much for your support, so glad you were happy with your earrings! Enjoy planting your card :) x
Antwoord van By Glaze
Thank you for choosing By Glaze for your daughters gift, we are so glad you both loved your pieces xx
Favourite Jewellery Brand: 100% Recommend 🤩
By Glaze has undeniably become my favourite jewellery brand, and I wholeheartedly recommend it to anyone in search of high-quality and unique pieces 🫶🏼 Whether you're treating yourself or looking for a special gift, By Glaze Jewellery is sure to exceed your expectations ✨
What sets By Glaze apart is not only their exquisite designs but also the personal touch provided by the founder, Natalie Glaze ⭐️ I have had the opportunity to meet her at both pop-ups in London and her passion for this brand is beautiful; the dedication to her community really shines through. Natalie and her team go above and beyond! I couldn’t recommend this beautiful brand enough 🥰
24 juni 2023
Review zonder uitnodiging
Antwoord van By Glaze
Thank you so much for your beautiful review Emily! We are so glad to have such supportive customers like you and look forward to having you as part of the By Glaze community going forward :) x
Excellent quality
Excellent quality. This is my second purchase and I wouldn't really go anywhere else for jewellery now.
29 mei 2023
Antwoord van By Glaze
Thank you for your continued support Lorne, it means the world xx
Such stunning jewellery
Such a wonderful website, it’s so easy to use and the jewellery is just stunning
29 mei 2023
Antwoord van By Glaze
Thank you Ellie, this feedback makes our day xx
Antwoord van By Glaze
Hey Alison, thank you for your review, so glad you were happy with your order xx
Antwoord van By Glaze
Thank you Natalia, your feedback means so much to us xx
Antwoord van By Glaze
Thank you Linda, so glad you're happy with your earrings :) x
Beautiful as ever!
Every time I order the jewellery gets more and more beautiful! Fantastic customer service going above and beyond to help ♥️
14 mei 2023
Antwoord van By Glaze
Thank you so much Molly! x
The earrings arrived
The earrings arrived, promptly to Australia. They were just as described
9 mei 2023
Antwoord van By Glaze
Glad they made it to you safely! Thank you so much for your support :) x
Antwoord van By Glaze
Thank you so much Steph, this means so much to us xx
As always amazing customer service
As always amazing customer service, excellent well made beautiful jewellery ⭐️
1 mei 2023
Antwoord van By Glaze
Thank you so much Miranda xx
Delicate pearl choker
I’m back again! This time to pick up the pearl choker, to go with the pearl pendant from the collection I already own. The choker is so delicate and the two paired together makes for a beautiful look. Love the growing By Glaze collection I’ve been building. It’s my go-to jewellery, and I keep going back, not just because of the beautiful designs, but also because of the ethics behind the business.
1 mei 2023
Antwoord van By Glaze
Thank you so much for this lovely review Ciara! We hugely appreciate the ongoing support and look forward to supporting you in growing your By Glaze collection xx
Fast delivery beautiful jewellery
Fast delivery, safely packaged and beautiful necklace. Will be purchasing more jewellery from this company.
18 april 2023
Antwoord van By Glaze
Thank you so much for this wonderful review! We look forward to your support again in future x
Fast delivery & exceptional quality
I ordered a pair of earrings and a small handmade bowl for my friend's birthday, and my order arrived the next day. My friend was thrilled with the gift and said the products were beautiful. I can't wait to order again from this beautiful brand!
23 april 2023
Antwoord van By Glaze
We are so glad your friend loved their gifts, thank you for choosing By Glaze :) x
Great Quality
I put the chunky chain bracelet on a year ago (5th May ’22) after picking it up at their first pop-up and I haven’t taken it off since! I love the brand’s ethos so will be continuing to exclusively get my jewellery from them.
5 mei 2022
Review zonder uitnodiging
Antwoord van By Glaze
Thank you for this lovely feedback Martha! We look forward to supporting you again in future x
Great service , Quick delivery and when a chain snapped…
Quick delivery and when a chain snapped a replacement was sent very quickly with no fuss. Love the jewellery
10 april 2023
Antwoord van By Glaze
Thank you for the feedback Rebecca, so sorry to hear you had issues with your original piece but so glad we were able to help x
Prompt delivery
Prompt delivery, amazing piece ♥️
The thankyou card with wildflower seeds was such a beautiful touch 😍
28 maart 2023
Antwoord van By Glaze
Thank you for this lovely review Jasmin, so glad you loved your pieces and the wildflower card x
Antwoord van By Glaze
Thank you for your lovely review Russell x
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