I had the wrong shipping address and didn’t take into account it was holidays, duh. I got an email response a couple days later to have them try to rectify to have delivered to another address. Long... Toon meer
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As with others made an order early December and still have not received it. All attempts to reach customer service since then have not been answered. I have previously ordered without issues, this is... Toon meer
I ordered a book a month ago, and it still hasn't arrived. Despite this, I've received 3-4 emails from the company asking for feedback on my order. It's unacceptable to request feedback before the ord... Toon meer
Great explanation of products with easy and fast checkout, prompt email confirmation and speedy delivery! Bought the solo pkgs for Christmas gifts. Cant wait to start the adventures! Cathy
3,3
Gemiddeld
308 reviews
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Antwoord van The Adventure Challenge Canada
We can't wait for you to use your books too! Thanks for the review, Lisa! 🎄
Shipping fees = OUCH!
Looking forward to my family receiving this unique gift; however I found the price for standard postage (7 day delivery turn around from date ordered @ over $26.00 postage charge for within Canada) for a regular size book to be a price-gouge.
30 november 2023
Antwoord van The Adventure Challenge Canada
Thanks for letting us know. We really value feedback from our customers and consider it as we learn and grow as a company so we will definitely pass this along. We appreciate you taking the time to leave a review!
Surprenant et original! On adore
Je viens de me procurer le livre édition couple en français. Nous avons gratté 2 cases jusqu’à présent et nous adorons!
Je souhaite voir plus de choix traduit en français dans un futur rapproché même si je comprends l’anglais. Étant un merveilleux souvenir à conserver, je préfère les avoir en français.
5 december 2023
Antwoord van The Adventure Challenge Canada
Nous sommes ravis que vous appréciez vos livres dans notre traduction française ! Nous sommes impatients de voir d'autres livres traduits en français à l'avenir ! Merci pour votre commentaire, Marie- Claude! 🎄
Great idea
Great idea, quick delivery! I bought it as a Christmas gift for my sister in law. I’m sure she’ll love it. 😊
30 november 2023
Antwoord van The Adventure Challenge Canada
We are so glad to hear that you got this book for your sister in law and we hope that she loves it too! Thanks so much for the review, Marie! 💖
Unique and Fun Gift Giving!!
I purchased two of the Couples editions to give as Christmas gifts to family members after hearing about them from a close friend who raved about how fun these experiences were! I went straight home and ordered them immediately; who doesn’t want to give unique and FUN experiences as gifts?! Delivery was quick but what impressed me was the quality of the books which are classy, hardcover and sealed in plastic to protect them, ready to be wrapped for Christmas. The only downside was that I couldn’t see inside, LOL. I can’t wait for my daughter and son in law and my sister and brother in law to open them! I wish I had ordered the travel version for myself - definitely will order before my next vacation away! Fantastic idea for any occasion.
30 november 2023
Antwoord van The Adventure Challenge Canada
We are so excited for your family to experience the Adventure Challenge! We hope they have so much fun connecting and creating memories! Thanks for the review, Janine! 🎄
I can only rate a 4 as I purchased the…
I can only rate a 4 as I purchased the Family edition as Christmas gifts for 2 family members and a Couples edition for myself and my husband. No one has tried the products yet ;). The purchase was easy and shipping was very quick. Looks to be a quality product from the outside.
29 november 2023
Antwoord van The Adventure Challenge Canada
Thank you for leaving us a review! We’re so happy to hear about your experience! If you have any additional feedback on how we could make this a better experience or product, feel free to let us know. We hope you're enjoying your adventures ♥️
I messed up my billing/shipping…
I messed up my billing/shipping address. Customer service helped me work it all out. Thanks :)
28 november 2023
Antwoord van The Adventure Challenge Canada
We are so glad you had a great experience with our customer service team! We cant wait for you to start your challenges! Thanks for the review! 🎄
Very fast delivery time
29 november 2023
Antwoord van The Adventure Challenge Canada
We are so glad to hear that you had fast shipping! We cant wait for you to start your challenges! Thanks for the review! 🎄
Package arrived quickly with no issues
29 november 2023
Antwoord van The Adventure Challenge Canada
We are so happy you had fast shipping! We cant wait for you to start your challenges! Thanks for the review! 🎄
Antwoord van The Adventure Challenge Canada
Thank you for leaving us a review! We’re so happy to hear about your experience! If you have any additional feedback on how we could make this a better experience or product, feel free to let us know. We hope you're enjoying your adventures ♥️
Worth every cent!
The products seem pricey when you first check them out, but wow! These books are super high quality, very well made, and built to last through all your adventures and througout the years as a momento! I have now purchased 4 of the Adventure books, and plan to buy more as time goes on!
29 november 2023
Antwoord van The Adventure Challenge Canada
Thank you for leaving us a review! We’re so happy to hear about your experience! If you have any additional feedback on how we could make this a better experience or product, feel free to let us know. We hope you're enjoying your adventures ♥️
My order came very quickly
My order came very quickly. The book pages are great quality & the gift made my husband very happy!
15 november 2023
Antwoord van The Adventure Challenge Canada
We are so happy you had fast shipping! We cant wait for you to start your challenges! Thanks for the review! 🎄
Thanks
Service impeccable! Rapide et les livres sont très beau! Bien hâte dessayer les activités!
27 november 2023
Antwoord van The Adventure Challenge Canada
Nous sommes ravis d'apprendre que vous avez bénéficié d'une livraison rapide ! Nous sommes impatients que vous commenciez à relever vos défis ! Merci pour votre commentaire ! 🎄
Delivery is pretty slow.
Shipping is way overpriced for how long it takes such a small package to arrive.
26 november 2023
Antwoord van The Adventure Challenge Canada
Thanks for letting us know. We really value feedback from our customers and consider it as we learn and grow as a company so we will definitely pass this along. We appreciate you taking the time to leave a review!
Antwoord van The Adventure Challenge Canada
Thanks so much for leaving us a review. We really value feedback from our customers and would love to hear more from you about your experience and how the products have affected you. If you’d like to share more for our team to view, please click the link below. We hope to hear more from you. Thanks again for sharing! ♥️
https://docs.google.com/forms/d/e/1FAIpQLSeTvPwPxUd7YPy-UNvpzyzgwUq5Mn9iIByAmqeYL4CNA_K8Yw/viewform
Je n’ai jamais reçu ma commande.
Je n’ai jamais reçu ma commande.
C’est indiqué dans le tracking qu’il l’aurait déposé en avant de ma porte un soir à 9h35 et j’étais chez moi et réveillé et clairement que personne est venu … Moi et la compagnie avons commencé des échanges de courriels, mais je suis toujours en attente de savoir comment va se finaliser, je n'ai eue de retour depuis mes derniers courriels.
23 november 2023
Antwoord van The Adventure Challenge Canada
Bonjour, merci beaucoup d'avoir laissé un commentaire. Nous apprécions que vous nous fassiez part de vos commentaires, et nous ne manquerons pas de les transmettre. Il semble qu'un spécialiste de l'assistance vous aide actuellement à résoudre ce problème par e-mail. Nous vous remercions de votre patience pendant que nous réglions ce problème ! Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à répondre dans ce fil de discussion !
I can not believe the shear number of…
I can not believe the shear number of promotional emails I have received after purchasing, despite unsubscribing to every one they just seem to keep coming.
24 november 2023
Antwoord van The Adventure Challenge Canada
Hey there, we're sad to hear that it wasn't quite what you were expecting 💔 We really value the feedback that our customers give and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
Antwoord van The Adventure Challenge Canada
We are so glad to hear that you had very fast shipping! We can't wait for you to start your challenges! Thanks for the review, Jade! 🎄
Antwoord van The Adventure Challenge Canada
Thanks so much for leaving us a review. We really value feedback from our customers and would love to hear more from you about your experience and how the products have affected you. If you’d like to share more for our team to view, please click the link below. We hope to hear more from you. Thanks again for sharing! ♥️
https://docs.google.com/forms/d/e/1FAIpQLSeTvPwPxUd7YPy-UNvpzyzgwUq5Mn9iIByAmqeYL4CNA_K8Yw/viewform
Chouette trouvaille :-)!
Livraison très rapide (moins d’une semaine au Québec). Produit un peu couteux, mais d’excellente qualité.
C’est ludique et très bien amené. :-)!
19 november 2023
Antwoord van The Adventure Challenge Canada
Nous sommes ravis que la livraison ait été rapide et que tout soit arrivé en bon état ! Nous avons hâte que vous commenciez à relever vos défis ! Merci pour votre commentaire ! 💖
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