I had the wrong shipping address and didn’t take into account it was holidays, duh. I got an email response a couple days later to have them try to rectify to have delivered to another address. Long... Toon meer
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Lees wat reviewers zeggen
As with others made an order early December and still have not received it. All attempts to reach customer service since then have not been answered. I have previously ordered without issues, this is... Toon meer
I ordered a book a month ago, and it still hasn't arrived. Despite this, I've received 3-4 emails from the company asking for feedback on my order. It's unacceptable to request feedback before the ord... Toon meer
Great explanation of products with easy and fast checkout, prompt email confirmation and speedy delivery! Bought the solo pkgs for Christmas gifts. Cant wait to start the adventures! Cathy
3,3
Gemiddeld
308 reviews
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Play like a kid and enjoy like an adult
All the adventures had been great, not only because they are a lot of fun, but also because they have allowed us to share many new games. After 24 years of marriage is not easy to find new things to do, but these last weeks the adventures have been a great addition to our days
17 maart 2024
We have 3 of these books now and they…
We have 3 of these books now and they are great. The adventures we’ve done so far are good fun. Sometimes you have to improvise and tweak it to work for you but that’s part of the challenge. The last book I bought arrived in about 4 days. I felt the shipping cost was high.
19 maart 2024
Antwoord van The Adventure Challenge Canada
Thanks so much for taking the time to leave a review and we totally hear you about the shipping costs. Because we use a third-party fulfillment center, those costs are pre-set, but we are working to get those down! We love that you've been enjoying our products and we hope that you have the best Adventures :)
Antwoord van The Adventure Challenge Canada
We're so glad that our Support Team was able to help you out! We hope you have the best adventures :)
It was all great except my book had a…
It was all great except my book had a dent in the cover from the shipping.
3 maart 2024
Antwoord van The Adventure Challenge Canada
Thanks for taking the time to leave a review, and we're so sorry for the dent in your book! We're going to have someone from our Support Team reach out to you and take care of you! Please let our team know if there were any other discrepancies that occurred and we would be glad to assist!
Antwoord van The Adventure Challenge Canada
Nous sommes ravis que cela vous ait permis de rompre avec la routine ! C'est pour cette raison que nous aimons les aventures :) Bonne aventure !
So far no product has shown up
So far no product has shown up. Hope soon so I actually rate.
3 maart 2024
Antwoord van The Adventure Challenge Canada
Thanks so much for leaving a review and letting us know. We're sorry that your order wasn't able to show up, and we definitely understand how frustrating that would feel! Someone from our Support Team will be reaching out to you to see if you'd like to reorder, and we'd love to offer a discount code for the inconvenience! Please check your email and we'll be in touch!
damaged scratch off squares
So we received our package very quickly and everything we ordered was there and wrapped individually. The only issue we ran into was that almost every square on everything (mini dates, couples edition and couple editions volume 2) were partially scratched or had scuffs/scratches on the scratch off squares which kind of ruined the experience of scratching off each square fully.
1 maart 2024
Antwoord van The Adventure Challenge Canada
Thanks for taking the time to leave a review and we're so sorry that your book came half-scratched! We'd love to see what happened and take care of you! Someone from our Support Team will be reaching out, please let them know if there were any other discrepancies!
Excited to start
The company is doing great with getting its product out there, my husband and I are on rocky roads and are hoping to find that spark again with the help of the adventure couples edition.
27 februari 2024
Antwoord van The Adventure Challenge Canada
Thank you so much for leaving a review, and we love and feel honored that you're using our product to help bring the spark back! We deeply value connection here at the Adventure Challenge and we hope that the challenges help facilitate deeper connection for you two!
After my package was not delivered
After my package was not delivered, they solved the issue eventually. Appreciate the help!
25 februari 2024
Antwoord van The Adventure Challenge Canada
Thanks so much for leaving a review, and we're sorry that your package was initially not delivered! We're glad our Support Team was able to help you out!
The delivery was extremely fast
The delivery was extremely fast! I am very excited to use the products.
22 februari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you had a fast delivery! We are so pumped for you to start your adventures with us! Thanks for taking the time to leave us a review, Michelle! 💓
So much fun!
My husband and I love the Adventure Challenge books! We have the Couples Edition as well as the In Bed edition. We buy both books as wedding gifts for all of our friends! So many unique date ideas in and outside of the bedroom.
21 februari 2024
Antwoord van The Adventure Challenge Canada
We love hearing that you and your husband have enjoyed the Adventure Challenge and that you love to share them as gifts with your friends! That's such a great wedding gift idea! What has been your favorite challenge so far?
Your website stated 3-5 shipping days
Your website stated 3-5 shipping days. It will be coming up 3 weeks soon.
18 februari 2024
Antwoord van The Adventure Challenge Canada
Hey there, we're sad to hear that you have not received your order yet! 💔 We know that our team is working hard to make sure that every order is fulfilled! We value our customers' feedback and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
Really happy with this purchase love…
Really happy with this purchase love the book and camera just so happy!
22 januari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you are having the best time with your adventures! We hope you are creating the best memories! Thanks so much for taking the time to leave us a review, Samantha! 💓
Antwoord van The Adventure Challenge Canada
Nous sommes ravis d'apprendre que vous avez aimé l'aspect de notre produit et qu'il est arrivé rapidement ! Nous avons hâte que vous commenciez vos aventures ! Merci beaucoup d'avoir pris le temps de nous laisser un commentaire !
Would never purchase. Stole my money
Product never delivered, refund not issued, customer support never responded.
18 januari 2024
Antwoord van The Adventure Challenge Canada
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback, we will definitely pass this along. It looks like a support specialist is currently assisting you in resolving this issue via email. We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
These card and the ideas are crap!!!
These card and the ideas are crap!!!!
Every one we have picked was blah.
17 januari 2024
Antwoord van The Adventure Challenge Canada
Thanks so much for leaving us a review. We’re sad to hear it wasn’t quite what you were expecting. We really value feedback from our customers and would love to hear more from you about your experience. If you’d like to share more specific feedback on how we can improve, please click the link below. We hope to hear more from you. Thanks again for sharing! ♥️
https://docs.google.com/forms/d/e/1FAIpQLSeTvPwPxUd7YPy-UNvpzyzgwUq5Mn9iIByAmqeYL4CNA_K8Yw/viewform
Still waiting
Didn’t receive my whole order , I got 1 of 3 items and it’s taking quiet. While to rectify this problem , once I receive the items I’m really Looking forward to giving it a try !!
27 januari 2024
Antwoord van The Adventure Challenge Canada
Hey there, we apologize for the delayed response here! It looks like the specialist that was helping you was able to resolve this since you left this review (YAY! 🎉). Thank you for reaching out and letting us know so we could get to the bottom of that for you. If you have any other questions, don't hesitate to reach out ☺️
Cool and nice
26 januari 2024
Antwoord van The Adventure Challenge Canada
Thanks so much for leaving us a review. We really value feedback from our customers and would love to hear more from you about your experience and how the products have affected you. If you’d like to share more for our team to view, please click the link below. We hope to hear more from you. Thanks again for sharing! ♥️
https://docs.google.com/forms/d/e/1FAIpQLSeTvPwPxUd7YPy-UNvpzyzgwUq5Mn9iIByAmqeYL4CNA_K8Yw/viewform
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you had a great experience with our customer support team and they made you feel special and taken care of! We hope you are having the best adventures! Thanks for the review!
We didn’t do any yet but we are very…
We didn’t do any yet but we are very excited about it and we are sure it will be fun!!
24 januari 2024
Antwoord van The Adventure Challenge Canada
We can't wait for you to start your adventures! Thanks so much for leaving us a review, Diane! 💓
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