I had the wrong shipping address and didn’t take into account it was holidays, duh. I got an email response a couple days later to have them try to rectify to have delivered to another address. Long... Toon meer
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As with others made an order early December and still have not received it. All attempts to reach customer service since then have not been answered. I have previously ordered without issues, this is... Toon meer
I ordered a book a month ago, and it still hasn't arrived. Despite this, I've received 3-4 emails from the company asking for feedback on my order. It's unacceptable to request feedback before the ord... Toon meer
Great explanation of products with easy and fast checkout, prompt email confirmation and speedy delivery! Bought the solo pkgs for Christmas gifts. Cant wait to start the adventures! Cathy
3,3
Gemiddeld
308 reviews
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Antwoord van The Adventure Challenge Canada
We are so happy to hear that you love the way our books look! We are excited for you to give it as a gift on Valentine's Day too! Thanks so much for the review! 💖
Been over a week and have not received…
Been over a week and have not received my package. They charge $30 for shipping. I work in warehousing and $30 would get you 2 day to next day shipping. For that much, you should not wait over a week.
23 januari 2024
Antwoord van The Adventure Challenge Canada
Hey there, we're sad to hear that you have not received your order yet! 💔 We know that our team is working hard to make sure that every order is fulfilled! We value our customers' feedback and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you are enjoying your challenges so much! We also love that you are enjoying the look and feel of our product! Thanks so much for the review, Marie-France! 💓
Didn’t receive my package and no help…
Didn’t receive my package and no help figuring out how so sole this.
10 januari 2024
Antwoord van The Adventure Challenge Canada
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback and
we will definitely pass this along to help us as we learn and grow as a company. It looks like a support specialist is currently assisting you in resolving this issue via email. They sent a message on (01/30) and we are awaiting a response back from you.
We are having the specialist resend their message to ensure that you get that email. Please respond in that thread as we want to resolve this as soon as possible for you.
We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
Well I still waiting for my order as…
Well I still waiting for my order as the driver would not deliver. Still hoping to receive my order one day as it's been a while now
7 januari 2024
Antwoord van The Adventure Challenge Canada
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback, we will definitely pass this along. It looks like a support specialist is currently assisting you in resolving this issue via email. We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
Book came very quickly
Book came very quickly. Really looking forward to trying it out! Love the fact that there is so much emphasis on healthy sexuality and relationships.
19 januari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that your order came quickly and we are so happy for you to start your journey with the ...In Bed Edition! Thanks so much for the review, Sonya! 💓
I never received my first package…
I never received my first package (Christmas chaos!) so the company reached out directly and confirmed the address and resent the package express to ensure I got it. Would highly recommend
19 januari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that our team was able to take care of you and make sure that you were able to get your order even after all the Christmas chaos! We hope you are having the best adventures! Thanks so much for leaving us a review, Leelund! 💞
Never received my order
5 januari 2024
Antwoord van The Adventure Challenge Canada
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback and
we will definitely pass this along to help us as we learn and grow as a company. It looks like a support specialist is currently assisting you in resolving this issue via email. They sent a message on (01/24) and we are awaiting a response back from you.
We are having the specialist resend their message to ensure that you get that email. Please respond in that thread as we want to resolve this as soon as possible for you.
We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you have been enjoying the Adventure Challenge! We are excited for you to start new Adventures in the Family Edition! Thanks so much for the review, Oumayma! 💖
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you had fast shipping! We also love that you are enjoying the product and it has been everything it said and more! Thanks so much for the review! 💓
Fast delivery & fun product!
Fast delivery & fun product!
We have scratched off one date and it was a complete hit- fun, adventurous and cheap to do. A auper night and we look forward to see what else is in store for us! (also bought two mini packs for gifts now!)
14 januari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that after one date you guys had the best fun! We also love that you were so inspired to buy more things from us! Thanks so much for the review, Susan! 💖
My order arrived broken
My order arrived broken, I spoke to costumer service and they send me a brand new one no charge ! Amazing services thanks again !
12 januari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that our team helped you after your items were not in the best shape! We are so so excited for you to start your adventures! Thanks for the review, Simon! 💖
So thrilled to do these activities with…
So thrilled to do these activities with my husband and family !
I got 3 different books and they look amazing. Our goal is to grow together as a couple and a family.
31 december 2023
Antwoord van The Adventure Challenge Canada
We are so excited for you to get started with these challenges! We love that you love the look of our books and we hope that they will bring the best adventures! Thanks for the review, Kaileigh! 💖
Fast and Quick
Fast and Quick! Looking forward to seeing what adventure the books will take us on.
12 januari 2024
Antwoord van The Adventure Challenge Canada
We are so excited for you to start your adventures! Thanks so much for leaving us a review, Shadow! 💖
Great products, quick delivery!
10 januari 2024
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you had a quick delivery and you are enjoying the products! Thanks so much for the review! 💖
Antwoord van The Adventure Challenge Canada
We are so happy to hear that you had great customer service! We hope you are having the best adventures! Thanks so much for the review, Robin!💖
I got exactly what I wanted
I got exactly what I wanted. Third time purchasing from the adventure challenge and each one was a special unique experience
27 december 2023
Antwoord van The Adventure Challenge Canada
We are so happy that on round 3 you are still enjoying doing adventures with us! Thanks for leaving us a review Diane!
Great customer service
12 december 2023
Antwoord van The Adventure Challenge Canada
Thank you so much for letting us know that you were taken care of by our team! We can't wait for you to start your adventures! Thanks for the review, Bobby!
Antwoord van The Adventure Challenge Canada
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback, we will pass this along. It looks like a support specialist is currently assisting you in resolving this issue via email. We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
There were complications with my…
There were complications with my purchase at first, but it was resolved.
5 januari 2024
Antwoord van The Adventure Challenge Canada
Thank you so much for letting us know that you were taken care of by our team! We can't wait for you to start your adventures! Thanks for the review!
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