I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted ev... Toon meer
Bedrijf heeft geantwoord
Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests. Speedy delivery and a free tin th... Toon meer
Bedrijf heeft geantwoord
Ordering online very easy Good choice of blends Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it Quick delivery No negativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Geschreven door het bedrijf
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Contactgegevens
95 Chancery Lane, WC2A 1DT, London, Verenigd Koninkrijk
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Consignment arrived safely within a…
Consignment arrived safely within a couple of days. Coffee - excellent as always.
2 juni 2026
Antwoord van CafePod
Hi John,
Thank you so much for your kind words!
I’m really glad the coffee arrived safely, and it’s wonderful to hear the coffee is excellent as always. We really appreciate it.
Best wishes,
Hafsa
Brilliant Customer Service
Super easy order process. Customer service is always excellent, with ad-hoc emails sent thanking me for my custom. There's sometimes a treat in the order box too, but shhh...don't tell anyone.
2 juni 2026
Antwoord van CafePod
Hi Sian,
Thank you for your lovely feedback!
We really appreciate you supporting us a lot and are so happy to hear that you have always been taken care of by our team.
Best wishes,
Gloria
Excellent customer service kept me…
Excellent customer service kept me informed throughout the order snd it’s receipt.
1 juni 2026
Antwoord van CafePod
Hi James,
We are so glad that our team kept you in the loop and hope you are enjoying the coffee!
Thanks so much for your support, it means a lot to us.
Best wishes,
Gloria
Tasty coffee
Tasty coffee, first class ordering and delivery service. And all at a reasonable price.
31 mei 2026
Antwoord van CafePod
Hi Bill,
Wow, thank you for your lovely feedback!
We are absolutely delighted to hear that you are enjoying our coffee and that ordering on our website went smoothly.
Thank you for giving us a try, we really appreciate your support a lot.
Best wishes,
Gloria
Antwoord van CafePod
Hi S,
We are so glad that your order arrived quickly and that you are enjoying the treat with your subscription order!
Thank you for supporting our small business, it means a lot to us.
Best wishes,
Gloria
Great flavoured coffee
29 mei 2026
Antwoord van CafePod
Hi Anne,
Thanks for your kind feedback!
We are so happy to hear that you love our flavoured coffee!
Thanks so much for the support, it means a lot.
Best wishes,
Gloria
Great coffee!
29 mei 2026
Antwoord van CafePod
Hi Eileen,
Thanks for your lovely feedback!
I am so happy to hear that you love the coffee.
Thanks so much for the support, it means a lot.
Best wishes,
Gloria
Great tasting coffee
Great tasting coffee, packaged & delivered quickly. Have been using the company for several years now, no complaints, can highly recommend.
4 juni 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Andrew,
Thank you for your lovely feedback!
I am ecstatic to hear that you have enjoyed our coffee for years now and am really grateful for your ongoing support.
Thank you so much for sticking with us, as a small business it means a lot to us.
Best wishes,
Gloria
Good product choice
Good product choice, well priced, delivered on time. Plus the coffee's not half bad.
28 mei 2026
Antwoord van CafePod
Hi Ronald,
Thank you for sharing your feedback with us!
We are so happy that you are enjoying the coffee and are happy with the various choices we offer.
I would like to thank you for supporting us, as a small business it means a lot to us.
Best wishes,
Gloria
Easy to order fast delivery
Easy to order fast delivery, very easy to drink excellent profiles, great experience.
28 mei 2026
Antwoord van CafePod
Hi Peter,
Thank you so much for the lovely feedback!
We’re really glad you found ordering easy, delivery fast, and the coffee so enjoyable. It’s great to hear you’re loving the blends too.
Thank you for supporting our small business.
Best wishes,
Hafsa
Super Supercharger!
I can definitely recommend the Supercharger espresso. Consistently good coffee, delivered on time as per my subscription. The biscuit/chocolate treat is a nice, thoughtful touch.
27 mei 2026
Antwoord van CafePod
Hi Sue,
Thank you so much; that’s wonderful to hear.
We’re really glad you’re enjoying the Supercharger Espresso and that your subscription deliveries have been spot on. And it’s great to know the little treat hits the mark too.
Thank you for supporting our small business.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Angela,
Thank you for your lovely feedback!
I am so happy that you are a fan of our coffee. Thanks for giving us a try and for supporting our small business.
Best wishes,
Gloria
Antwoord van CafePod
Hi Nicholas,
We are so glad to hear that your order has arrived and hope you are enjoying the coffee!
Thanks for your support, as a small business we really appreciate it.
Best wishes,
Gloria
Great selection
Great selection, reasonable price.
Fast dispatch too.
27 mei 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Janet,
Thanks for your lovely feedback!
We are so happy to hear that you are enjoying our various different coffee choices and that your orders have arrived smoothly.
Thanks for supporting our small business, it means a lot to us.
Best wishes,
Gloria
Alway good to deal with
Alway good to deal with, coffee is excellent
15 mei 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Paul,
Thank you so much. That’s lovely to hear!
Always a pleasure to look after your orders, and we’re really glad you’re enjoying the coffee.
Best wishes,
Hafsa
Thought I'd give this coffee a try and…
Thought I'd give this coffee a try and it didn't disappoint! Use the filter coffee in my cafetiere and it's so full of flavor! I've also since ordered some pods compatible with a nespresso machine that I have been given but not tried these yet but can't wait!, very fast delivery which is excellent too! Wouldn't hesitate to order from cafepod again
8 mei 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Tracey,
Thank you so much for the lovely feedback!
We’re really happy to hear you enjoyed the filter coffee, and that delivery was nice and quick too. Hope you love the pods just as much when you try them.
So glad you’d order from us again.
Best wishes,
Hafsa
Best pods I have tasted
I love the reliability of the pods and the taste of the coffee.
30 april 2026
Antwoord van CafePod
Hi Gary,
Thank you so much for your lovely feedback!
We’re really happy to hear you love the reliability of the pods and the taste of the coffee, that’s exactly what we aim for every time.
Best wishes,
Hafsa
Cafepod are always reliable and so easy…
Cafepod are always reliable and so easy to use. The website allows you to keep a rolling supply and inform you when the next one is due.
Just incase you do not require the supply. They always pop a wee ‘treat’in the box with every order which is a a lovely touch. Used them for years and would not even consider changing. Value for money and great tasting too.
21 mei 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Sarah,
Thank you so much for sharing this; it truly brightened our day!
We’re delighted to hear how easy you find everything, from keeping your supply rolling to managing your deliveries.
It’s lovely to know the little treats don’t go unnoticed, too. Hearing that you’ve been with us for years and wouldn’t think of switching really means the world to us. Great value and great‑tasting coffee is exactly what we aim to bring you every time.
Best wishes,
Hafsa
Nice coffee at good price with subscription
The everyday blend is very nice as standard and decaffeinated and the regular subscription is efficient and gives a good price
27 april 2026
Antwoord van CafePod
Hi Jonathan,
Thanks for your feedback!
I am so happy to hear that you are a fan of our Brunch Blend & Decaf Brunch Blend coffee and that you are happy with your subscription.
Thanks so much for supporting our small business.
Best wishes,
Gloria
Reasonable good quality coffee
Reasonable good quality coffee, but the shipment is far too slow
27 april 2026
Antwoord van CafePod
Hi Yirong,
Thanks for sharing your first experience with us!
I can see that your order was delivered 3 days after the order was dispatched; Royal Mail aim for 48 hours but cannot always guarantee this.
We are so glad to hear that you are enjoying the coffee and appreciate your support a lot.
Best wishes,
Gloria
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.