I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted ev... Toon meer
Bedrijf heeft geantwoord
Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests. Speedy delivery and a free tin th... Toon meer
Bedrijf heeft geantwoord
Ordering online very easy Good choice of blends Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it Quick delivery No negativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Geschreven door het bedrijf
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Contactgegevens
95 Chancery Lane, WC2A 1DT, London, Verenigd Koninkrijk
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Uitstekend
3K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van CafePod
Hi Ben,
Thank you for your lovely words!
It's so good to hear that you love our coffee and are happy with our prices.
Enjoy the coffee and thank you for your support, it's greatly appreciated!
Best wishes,
Gloria
Antwoord van CafePod
Hi Mr Creeth,
Thank you so much for your lovely review!
We are delighted to know that you love our coffee as much as we do and really appreciate your support a lot.
Best wishes,
Gloria
Did exactly what they said!
26 juni 2026
Antwoord van CafePod
Hi Stephanie,
Thanks for your feedback, we appreciate it a lot!
I am so happy that you are satisfied with your experience and hope you enjoy the coffee.
Best wishes,
Gloria
CAFEPOD
The coffee is great with a huge range of choices ;the company answers queries promptly and efficiently; the price is very good
4 juni 2026
Antwoord van CafePod
Hi Angela,
I am so happy that you love our range and are enjoying our coffee.
Thanks for your kind words, we are so glad that our dedicated team were able to look after you.
Thanks so much for your support, it means a lot to us.
Best wishes,
Gloria
Great coffee
24 juni 2026
Antwoord van CafePod
Hi Jill,
Thanks for your lovely feedback!
We are thrilled to know that you love our coffee.
Thanks for your support, it means a lot.
Best wishes,
Gloria
Antwoord van CafePod
Hi Jackie,
Thank you so much for your kind words, we really appreciate them a lot.
We work hard to make sure that all our customers are looked after, we would not be anywhere without you.
Enjoy the coffee and let us know if you need anything at all, at any moment in time.
Best wishes,
Gloria
Great choices
Great, easy website. Lots of choice. Decaf included. Recyclable pods.
Quick delivery.
Most important ….FABULOUS tasting coffees.
Thanks
29 juni 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi GMer,
We are so happy that you love our coffee and are happy with our decaf choices, too!
Thank you so much for supporting us, it means a lot to us.
Best wishes,
Gloria
This is the best coffee I have ever…
This is the best coffee I have ever tasted & I never buy coffee at coffee shops or restaurants as I know I will be disappointed compared to Supercharger Espresso. Fabulous flavour and no bitterness like so many other coffees. Excellent fast regular delivery service.
27 juni 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Denise,
Wow, your review and feedback absolutely made our day!
We are so absolutely thrilled to hear that you love our coffee this much and that you prefer it to other brands.
We are so happy you found a coffee that hits the spot and would like to thank you for supporting us.
As a small business it really means a lot.
Best wishes,
Gloria
Great coffee Great price Great service
Great price for Great coffee, makes the shop bought pods taste awful. And their customer service is great.
Only gave 4 stars as the hazelnut flavour got discontinued :-(
2 juni 2026
Antwoord van CafePod
Hi Gary,
Thank you so much for your lovely feedback!
It’s great to hear you’re enjoying the coffee, the range of flavours, and the fast delivery.
Our Hazelnut flavour was a real favourite for many customers, and I’m sorry it’s been discontinued. I know how disappointing it is when a blend you love is no longer available.
Thank you again for your kind words about our coffee and customer service, it truly means a lot to us.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Joy,
Thank you so much for your feedback!
I’m really glad to hear you were kept informed and that your delivery arrived quickly. We really appreciate you taking the time to let us know.
Best wishes,
Hafsa
Easy website quick postage and delivery.
28 mei 2026
Antwoord van CafePod
Hi Colin,
Thanks for sharing your thoughts with us!
I am so glad that it was easy to order coffee on our website and that your order arrived smoothly.
Enjoy the coffee and your weekend and thanks so much for supporting us.
Best wishes,
Gloria
Excellent value
Really easy to deal with, excellent value, great coffee, packaging and flexibility on subscriptions.
18 juni 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Peter,
Thank you for your lovely feedback!
We are absolutely delighted to hear that you are loving your CafePod subscription and are a fan of the coffee.
Thank you for supporting us, it means a lot to us.
Best wishes,
Gloria
The brunch blend capsules
The brunch blend capsules are so smooth and with the right amount of strength to give you a fabulous morning coffee and adding my collagen powder also makes it really creamy. Delivery is super quick too.
25 mei 2026
Antwoord van CafePod
Hi Sue,
Thank you so much for your lovely feedback!
I’m delighted to hear you’re enjoying the Brunch Blend, it’s wonderful to know you’re finding it smooth, balanced, and perfect for your morning coffee. The collagen addition sounds like a great touch for extra creaminess.
I’m also very pleased to hear your deliveries have been arriving quickly.
Best wishes,
Hafsa
Great service with no problems
Never a problem with any of my orders. I receive them quickly and always exactly as I ordered.
25 mei 2026
Antwoord van CafePod
Hi Wendy,
Thank you for your kind words!
I am so happy to hear that your orders have always arrived quickly and exactly as expected. It means a lot to know everything’s been smooth for you every time.
Thank you for supporting our small business.
Best wishes,
Hafsa
Antwoord van CafePod
HI Neil,
Thank you so much for your wonderful feedback!
I’m so glad the quality has been spot‑on for you, and it means a lot to know everything’s been delivered just the way you need it.
Thank you for supporting our small business.
Best wishes,
Hafsa
I have been buying from café pod for a…
I have been buying from café pod for a couple of years now and the timings are always great and the flavours are always right on thank you!
5 juni 2026
Antwoord van CafePod
Hi Anne,
Thank you for your kind words, that’s such a lovely message!
It really means a lot that you’ve been with us for a couple of years, and I’m so glad the timing and flavours have been spot‑on for you.
We truly appreciate your support.
Best wishes,
Hafsa
Cafe Pod are always really responsive…
Cafe Pod are always really responsive and delivers great quality coffee at a reasonable price
4 juni 2026
Antwoord van CafePod
Hi Richard,
Thank you for your feedback, that’s really lovely to hear!
We’re thrilled you’re enjoying the coffee, and it means a lot that you find us so responsive and great value too.
Feedback like this genuinely makes our day.
Best wishes,
Hafsa
I love CafePod coffee
I love CafePod coffee! I first found them at a large retailer and have just switcehd to buying from you directly.
I accidentally ordered the wrong variety and their customer care is absolutely wonderful!
3 juni 2026
Antwoord van CafePod
Hi Myra,
Thank you so much for your wonderful feedback, that absolutely made our day!
We’re delighted you’ve started ordering directly with us, and it’s wonderful to hear how much you’re enjoying the coffee. I’m really glad the team could sort things out quickly for you.
We truly appreciate your support.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Mark,
Thank you for your kind words!
I’m so glad you’re enjoying the great quality and the service. Feedback like this genuinely makes our day.
Thanks for supporting our small business.
Best wishes,
Hafsa
Antwoord van CafePod
Hi James,
Thank you so much for your lovely feedback!
Really glad you’re enjoying the coffee and the regular deliveries, and it’s lovely to know you feel it’s such good value.
Best wishes,
Hafsa
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