I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted ev... Toon meer
Bedrijf heeft geantwoord
Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests. Speedy delivery and a free tin th... Toon meer
Bedrijf heeft geantwoord
Ordering online very easy Good choice of blends Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it Quick delivery No negativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Geschreven door het bedrijf
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Contactgegevens
95 Chancery Lane, WC2A 1DT, London, Verenigd Koninkrijk
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Uitstekend
3K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good quality product with an Easy to…
Good quality product with an Easy to use website with a quick and efficient delivery.
29 april 2026
Antwoord van CafePod
Hi Patrick,
Thank you so much for your lovely feedback!
We’re really glad to hear you’re enjoying the quality of the coffee and found the website easy to use. It’s great to know your delivery arrived quickly and smoothly, too.
Thank you for supporting our small business.
Best wishes,
Hafsa
Great Service
Great Service, once again any problem is we had to fight over who got the dairy milk bar?
29 april 2026
Antwoord van CafePod
Hi Dave,
Thank you so much for your kind words!
We’re really glad to hear you’re happy with the service. As for the milk bar, it sounds like it caused a bit of competition at home! We’ll keep that in mind for future orders.
If there’s ever anything you need, we are always here to help.
Best wishes,
Hafsa
Great coffee purchased and delivered…
Great coffee purchased and delivered without any problems
28 april 2026
Antwoord van CafePod
Hi Peter,
Thanks for your lovely feedback!
We are thrilled to hear that you are enjoying the coffee and that your delivery went smoothly.
Thanks for your support, it means the world to us.
Best wishes,
Gloria
Antwoord van CafePod
Hi Giuseppe,
Grazie mille per la recensione!
We are so happy to hear that you are enjoying our coffee, thanks for supporting our small business.
Best wishes,
Gloria
Antwoord van CafePod
Hi Richard,
Thanks for your feedback, we appreciate it!
It's so great to hear that your deliveries have been smooth and that you are enjoying the coffee.
Thanks for supporting our small business, it means a lot.
Best wishes,
Gloria
Antwoord van CafePod
Hi Anne,
Thanks for sharing your thoughts with us!
It's so lovely to hear that you are happy with our coffee and customer service, that's our absolute priority.
Thanks for your support, it means a lot to us.
Best wishes,
Gloria
Great coffee and even better customer…
Great coffee and even better customer service ….. every single time!! 😊😊😊
24 april 2026
Antwoord van CafePod
Hi Brent,
Thanks for your lovely feedback!
It's been so great having you as a loyal customer and really appreciate your support a lot.
Enjoy the coffee and let us know if we can do anything else for you.
Best wishes,
Gloria
Still my go to coffee
Still my go to coffee, I love the strength and smoothness, as well as the good value, so continue to subscribe.
24 april 2026
Antwoord van CafePod
Hi Mike,
Thanks for your lovely feedback!
We are absolutely thrilled that our coffee is still your favourite out there and that you are still happy with your subscription.
Thank you so much for your time and for supporting our small business.
Best wishes,
Gloria
Great coffee
Great coffee. Still a shame there is only one decaf lungo option, so very limited. Like variety.
2 februari 2026
Antwoord van CafePod
Hi Sarah,
Thank you for your review, we really appreciate it!
All our Pods can be enjoyed as a lungo or espresso serve; the information on the box is just a recommendation. So you can also enjoy our Decaf Supercharger Espresso as a lungo serve.
Please let us know if you have any more questions at all, just email us at hello@cafepod.com and we will assist you with any questions and suggestions.
Thanks for your support, as a small business it means a lot to us.
Best wishes,
Gloria
Very happy with the service…
Very happy with the service we get from Cafepod . The regular order is received on time well Packed and always given the chance to make any changes . Great service
2 april 2026
Antwoord van CafePod
Hi Jackie,
Thanks for your lovely words, we are so absolutely thrilled to hear that you are enjoying your subscription with us and that your deliveries have been smooth!
Thank you so much for supporting our small business, it means a lot to us.
Best wishes,
Gloria
Best non brand coffee pods you can get
Best non brand coffee pods you can get. I will not go anywhere else
1 april 2026
Antwoord van CafePod
Hi Stuart,
Thank you so much for your wonderful feedback!
We are so happy that you love our coffee and that we have your complete loyalty.
Thank you so much for supporting our small business, we really appreciate it.
Best wishes,
Gloria
Antwoord van CafePod
Hi Graham,
Thanks for sharing your feedback with us, we really appreciate it!
Enjoy the coffee and let us know if we can do anything else for you.
Best wishes,
Gloria
Antwoord van CafePod
HI Jackie,
Thank you for sharing your recent experience with us!
We are so happy to hear that your order arrived quickly.
Enjoy the coffee and thank you for supporting our small business.
Best wishes,
Gloria
Always a great coffee selection…
Always a great coffee selection available, the disruption to one particular delivery was quickly and efficiently sorted out by customer service.
31 maart 2026
Antwoord van CafePod
Hi Robert,
Thanks for your review, we really appreciate it!
I am so glad that you were taken care of as soon as you flagged the missing coffee and hope you have been enjoying the coffee.
Thanks for your support, it means a lot to all of us here at CafePod.
Best wishes,
Gloria
I would usually give a five star as the…
I would usually give a five star as the service and your coffees you supply are the best, unfortunately there was an error with my last order. It was taken care of, sorted as soon as they realised. To a favourable end. No real issues.
Ps great coffee.😎
31 maart 2026
Antwoord van CafePod
Hi Peter,
Thank you for sharing your recent experience with us!
We are very sorry for receiving the wrong products and are glad that you were sent the correct coffee straight away.
Thanks again for flagging this with us and for your support.
Best wishes,
Gloria
Not so great this time
Not so great this time, I wasn’t able to bring my order forward on line 6 days ago. I sent you an email which was responded to quickly but nothing arrived until 5 days later. I had to buy some pods from the shop.
27 maart 2026
Antwoord van CafePod
Hi Tracey,
Thanks for your feedback, we appreciate it a lot!
I am so sorry to hear that you had difficulties processing your order early, we have just sent you an email explaining how to log in and process your order, early.
I can see that your latest order was delivered 4 days after we processed your order, standard deliveries take between 3-5 days to be fulfilled, dispatched and delivered.
We added an complimentary box of coffee to your next subscription order and hope your next experience goes smoother.
Best wishes,
Gloria
Excellent coffee and prompt delivery
26 maart 2026
Antwoord van CafePod
Hi Michael,
Thanks for your lovely feedback!
We are so glad that your delivery arrived quickly and that you are enjoying our coffee.
Thanks for your support, it means a lot to us.
Best wishes,
Gloria
Superb coffee selection
Superb coffee selection, speedy delivery, and well packed.
9 april 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Eva,
Thank you so much for your wonderful feedback!
We really appreciate it a lot & are so happy to hear that you love our coffee and that your order arrived quickly.
Thanks for supporting our small business, it means a lot to us.
Best wishes,
Gloria
CafePod has a great variety of flavors
Great tasting coffee at a great price. Good ethics too, along with great customer service and support. Once you’ve tasted CafePod’s - all other brands taste a little lacking in quality. They also have a good range so you can find a taste to suit - I tend to mix them up a bit during the day or days of the week
30 maart 2026
Antwoord van CafePod
Hi Ian,
Thanks for sharing your thoughts with us!
I am so happy to hear that you love our coffee and that our team have properly looked after you, it's the least we can do.
Thank you ever so much for supporting us, it means a lot.
Best wishes,
Gloria
Great tasting and delicious.
31 maart 2026
Antwoord van CafePod
Hi Elwyn,
Thank you for your lovely feedback!
We’re so glad to hear you’re enjoying the great, delicious taste of our coffee.
If you need anything don't hesitate to get in touch.
Best wishes,
Hafsa
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