I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted ev... Toon meer
Bedrijf heeft geantwoord
Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests. Speedy delivery and a free tin th... Toon meer
Bedrijf heeft geantwoord
Ordering online very easy Good choice of blends Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it Quick delivery No negativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Geschreven door het bedrijf
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Contactgegevens
95 Chancery Lane, WC2A 1DT, London, Verenigd Koninkrijk
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Uitstekend
3K reviews
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Great coffee excellent selection
Great coffee excellent selection. Fast delivery well packed.
4 april 2026
Antwoord van CafePod
Hi Jenny,
Thank you for your feedback!
We’re so glad you’re enjoying the coffee, the selection, and the fast, well‑packed delivery.
We truly appreciate it as a small business.
Warm regards,
Hafsa
Always the best service
Always the best service, never, ever had an issue.
Pleasure to buy from👍
30 maart 2026
Antwoord van CafePod
Hi Paul,
Thanks for your wonderful feedback!
It’s wonderful to hear that you’ve consistently received great service and never encountered any issues. Knowing that it’s a pleasure for you to shop with us genuinely means a lot to the whole team.
We really appreciate you taking the time to share your experience.
Best wishes,
Hafsa
Fast delivery 👍
30 maart 2026
Antwoord van CafePod
Hi Mike,
Thanks so much for your feedback!
We’re really glad to hear your delivery arrived nice and fast.
Warm regards,
Hafsa
Honestly can’t fault the service or the…
Honestly can’t fault the service or the coffee. Changed my order late in the day, okay I ordered even more coffee. All taken care of by the good people at CafePod. If only everything was this easy.
30 maart 2026
Antwoord van CafePod
Hi Allan,
Thank you so much for taking the time to share this!
We really appreciate your kind words. It’s wonderful to hear you’re happy with both the coffee and the service, and we’re glad the team could help with your order change so smoothly.
We’re delighted everything felt easy and well‑taken care of. Feedback like yours genuinely means a lot to us.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Adi,
Thank you so much for your lovely feedback!
We’re thrilled to hear you’re so impressed and enjoying the great quality and excellent taste. Thank you for supporting our small business.
If you need anything or have any questions, please let us know.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Hilary,
Thanks so much for your feedback!
We’re really glad to hear your deliveries have always been nice and swift. That’s exactly what we aim for.
If you have any questions, don't hesitate to get in touch.
Take care,
Hafsa
Great coffee
Great coffee, good value for money and flexible subscription for months where you don't use so much.
Flavoured coffee is not too sweet, only down side is they have stopped doing the gingerbread one.
27 maart 2026
Antwoord van CafePod
Hi Sue,
Thanks so much for your lovely feedback!
We’re really glad you’re enjoying the coffee, the value, and the flexibility of the subscription. And we hear you on the gingerbread flavour — it was a favourite.
Best wishes,
Hafsa
Order dealt with and delivered…
Order dealt with and delivered promptly. Have yet to try pods.
27 maart 2026
Antwoord van CafePod
Hi Mrs Lawrence,
Thanks so much for your feedback!
We’re really glad to hear your order was handled and delivered promptly. Hope you enjoy the pods once you get the chance to try them.
Best wishes,
Hafsa
Customer service is saving grace
I am always happy with customer service at Cafepod, and with the coffees that I order regularly. I always struggle to give 5* due to the need to chase for offers not systematically available to subscription customers
27 maart 2026
Antwoord van CafePod
Hi Viv,
So lovely to hear from you!
Thank you so much for your feedback — it’s lovely to hear you’re happy with both our customer service and the coffees you enjoy regularly. We really appreciate you taking the time to share this.
I’m sorry to hear that the offers don’t always feel consistent for subscription customers. That’s really valuable feedback, and we’ll definitely take a closer look at how we can make this experience smoother and more rewarding in the future.
Take care,
Hafsa
Quick & efficient
A good voice of coffee pods, easy to order! Order confirmed with another confirmation when packed & ready to go. Order arrived the following day!
26 maart 2026
Antwoord van CafePod
Hi Tim,
Thank you so much for your lovely message!
We’re really happy to hear everything was quick and easy for you — and even happier that your pods arrived the very next day. That’s exactly what we love to deliver.
Thanks again for taking the time to share your experience.
Warm regards,
Hafsa
Antwoord van CafePod
Hi David,
Thank you so much for your kind words!
We’re delighted to hear the service has been first rate and that you’re enjoying the tasty pods as always. Feedback like this really makes our day.
If you ever need anything, please do not hesitate to get in touch.
Best wishes,
Hafsa
Antwoord van CafePod
Hi J,
Thank you so much for your lovely message!
We’re really happy to hear you’re enjoying the coffee and found the website easy to use. It means a lot to us as a small business, and we truly appreciate your kind words about the team too.
Warm regards,
Hafsa
Consistently good flavour x and…
Consistently good flavour x and delivery totally reliable
26 maart 2026
Antwoord van CafePod
Hi David,
Thanks so much for your lovely feedback!
We’re thrilled you’re enjoying the great flavour and reliable delivery. It really means a lot to us.
Warm regards,
Hafsa
Antwoord van CafePod
Hi Mr Abubakar,
Thank you so much for your message!
We’re really happy to hear you’re enjoying the coffee and finding it such great quality. Feedback like this truly makes our day.
If you ever need anything, we’re always here to help.
Best wishes,
Hafsa
Fast delivery good prices for great…
Fast delivery good prices for great tasting products for me best coffee pod company in the UK I have tried different one but no one beats cafepod for me .
1 april 2026
Antwoord van CafePod
Hi Troy,
Thank you so much for your wonderful feedback.
We’re really glad to hear you’re enjoying the fast delivery, great prices, and—most importantly—the taste of our coffee. It means a lot to us that, after trying other brands, CaféPod is still your number one choice in the UK.
We truly appreciate your support. If you ever need anything, we’re always here to help.
Take care,
Hafsa
Best coffee pods we’ve found!
26 maart 2026
Antwoord van CafePod
Hi Ian,
Thank you so much for your lovely message. We’re thrilled to hear our pods are the best you’ve found — that means a lot to us.
If you ever need anything, we’re always here to help.
Best wishes,
Hafsa
Antwoord van CafePod
Hi NH,
Thank you for your message.
We’re really glad to hear you’re enjoying the coffee and feel it offers great quality at a good price. We truly appreciate you taking the time to share your feedback.
If there’s anything else we can help with, just let us know.
Best wishes,
Hafsa
Very efficient delivery
Very efficient delivery. The best coffee ever, I wouldn’t buy from anywhere else.
2 april 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Beverley,
Thank you so much for your lovely message.
We’re really happy to hear that you’re pleased with the delivery service and that our coffee is your favourite. It means a lot to us.
If you ever need anything, we’re always here to help.
Warm regards,
Hafsa
Won’t leave home without cafepods fix
I’ve been buying cafe pod pods Brunch blend for my husband and supercharger expresso for me. I find there the right strength and flavour. Indeed when I went to Australia for three months the first thing packed was cafe pod coffee pods.
Won’t leave home without them. I’ve tried to buy other pods but nothing suits like cafe pod coffee. The only issue I have is navigating the site, not an issue as the guys at cafe pod take calls and emails to sort me out my fix. Thanks cafe pod and happy birthday cafepods!
28 maart 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Albert,
Thanks so much for taking the time to leave us your feedback. We really appreciate it!
I am so happy to hear that both you and your husband are enjoying the coffee. Wow, all the way to Australia, that's amazing I hope you had a wonderful time with a cup of coffee at hand.
If you ever have any issues please do not hesitate to get in touch with us, as we would be more than happy to help.
Take care,
Hafsa
Great selection of coffee Fantastic…
Great selection of coffee Fantastic prices and many good deals Delivery within 5 working days
25 maart 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Rosina,
Thank you for your feedback, we really appreciate it!
We are so happy to hear that you are enjoying our coffee, thanks so much for the support.
Best wishes,
Gloria
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