Cannon Safe Reviews 

Toni Rodarte was really a Great Help with Registering my Stack-On Gun Safe today. He explained things to me very well so that I understood what I needed to do to get this done. He went above and beyond the call of duty for me today. I hope you have more Customer Service Representatives like him.

Toni was very helpful in assisting me to get a replacement key for my husband's old safe. She was knowledgeable and quick to resolve my issue. Thanks Toni!

I chatted with Toni Rodarte who was very helpful in resolving my issue with getting a replacement key for my safe, even to the point of sending me a how-to YouTube video!

Prompt knowledgeable response from someone that seemed to care

Been trying to buy a replacement keypad for my 84 gun widebody gun safe for several months, these jackasses are zero help, I don't even understand!!! I have two 84 gun widebody safes and the customer service is non-existent. WTF? It ain't like I'm trying to scam a free keypad, I've made it clear that I broke it and I want to purchase a new one but they will not help me. .... Do not buy a cannon safe, their customer service sucks, safes are top notch but customer service is non-existent. Billy Pinkston at 941-962-5507 if anyone has questions.

happy to get new lock, but not with the timing.
took 2 months
I could have drilled safe and saved $ 750.00 if you would have just given me the measurements of where to drill.

Toni was really helpful in getting me some parts for my cabinet.

Attentive agent , Got my issue solved in 10 mins
Thanks again

Began the process to purchase a replacement key for my safe in December. I finally received the key March 3rd. I am still waiting on a response to my email sent two weeks ago asking if a tracking number would be provided.

Toni was helpful getting my new lock and keypad ordered. Didn't rush me during the chat we were having. Only thing I was not happy about is she said it would take a few weeks to arrive. I thought that was a long time to wait given what the lock is protecting.

i used the online chat option, a qualified rep responded within 2 minutes and was able to successfully help me troubleshoot and fix the issue i was having. awesome!

Toni R was extremely helpful!!!!!

The supplied QR code would not let me register my product. Used the chat feature and with the help of Toni she got it registered and sent me the owners manual via email. Great customer service.

Representative was very polite, respectful and knowledgeable! Had my issue resolved in a matter of minutes! He went the extra mile and emailed additional directions. Also gave me contact information if I had any further issues. Very very pleased with the customer service!!!

Quick and precise response by Toni R to my requests for key replacement via chat. She answered all my questions professionally and quickly. Excellent customer service

Contacted Cannon Customer Service because my replacement lock keyboard would not unlock the safe. Jesse Devora assisted me in trouble shooting the problem. For some reason the new lock had drained the battery so that it would beep but not unlock. We tried a new battery and it worked properly. Very courteous and patient as I searched for a new battery. Very pleased !!

Very quick to help and get to the bottom of it. Thank you!

Had a keypad issue with my safe. Gabe from customer service was very helpful with helping me order a new one