Horrible doesn’t even begin to describe this company. Orders go unfulfilled for months, emails are auto responded to and not answered if they do answer it’s with ZERO information pertaining to the spe... Toon meer
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Lees wat reviewers zeggen
We waited two months for the first half of our order and four months for the remainder. One of the shirts came unraveled at the hem as soon as it was washed the first time. We received incorrectly siz... Toon meer
My daughter had the opportunity to participate in the first Capelli Nations Cup 5v5 tournament and I cannot say enough about what a great experience it was. The tournament was well organized and the e... Toon meer
Bedrijf heeft geantwoord
Had to pay shipping twice as the sight would not allow me to put both items in the cart. Made several attempts. Would have gone to another company but my Godson requested items from your company for h... Toon meer
Bedrijfsgegevens
Info over capellisport.com
Geschreven door het bedrijf
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
Contactgegevens
Verenigde Staten
- customerservice@capellisport.com
- capellisport.com
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Terrible Quality, Terrible Timeline, Terrible Customer Service
We waited two months for the first half of our order and four months for the remainder. One of the shirts came unraveled at the hem as soon as it was washed the first time. We received incorrectly sized belts (so large that they are unusable for years to come), and due to the wait, I had to repurchase them from another store so we would have them for our season. I was told I cannot receive a refund because the items were mandatory for our team. We also did not receive two hats from the order - or a refund for those items. We do not recommend.
Horrible doesn’t even begin to describe…
Horrible doesn’t even begin to describe this company. Orders go unfulfilled for months, emails are auto responded to and not answered if they do answer it’s with ZERO information pertaining to the specifics of your order or how they plan to make it right. Their customer service line never answers and you get caught in a transfer loop because voicemail is full. We have a large baseball community and I will be making absolutely sure we don’t ever use this company again.
I appreciate the quality of their…
I appreciate the quality of their products. Recommend the brand if you’re looking for performance clothing.
I like the fact that capellisport is…
I like the fact that capellisport is making an impact on all sports, especially at the youth level.
There products are attractive and reasonably priced
Fast shipping good comunication
Capelli Nations Cup
My daughter had the opportunity to participate in the first Capelli Nations Cup 5v5 tournament and I cannot say enough about what a great experience it was. The tournament was well organized and the energy was electric. Loved the DJ and the merch! Well done Capelli!

Antwoord van capellisport.com
The quality of their sportswear is poor
The quality of their sportswear is poor
The sizing of their sportswear is inconsistent
They are an on-line store only - customer service from Capelli is an oxymoron.
There are way too many far better alternatives
There is no way that I can ever purchase anything from this company.
When I emailed for help I got an answer…
When I emailed for help I got an answer right away. Thanks Cecilia

Antwoord van capellisport.com
Size Error
I ordered 2 pairs of Medium socks. At some point in the cart the size changed back to the default size of XS. I realized this once I got the confirmation email, meaning the socks hadn't been packaged or delivered. I was told nothing could be done, that I would need to re-order and return the others, and that I would be responsible for all shipping. This would lead to $20 in socks with $30 in shipping. Just feel like this could've been handled differently.
You sent the wrong order
You sent the wrong order, you have no proper plan for returning it, and we have to pay a lot of money for shipping. I'm really sorry for you.
Easy ordering and swift delivery
Easy ordering and swift delivery. Would have been 5 stars but sent two wrong items. The return procedure could be better and not rely on organizing our own return shipping for their mistake.
This company is so terrible even Google…
This company is so terrible even Google blocked customers from leaving reviews because they detected “spam” because of so many negative reviews in a short period of time. I couldn’t leave a Google review because of this. Our club organization chose to order from Capelli in December for a February delivery. It is the end of March and our entire organization still does not have half of the order for every player. There was a mistake in my order for two pair of pants for $100+, I reordered in February and the expected ship date is for the end of April. There is no number to call for customer service, only a bot who responded with the same message saying to expect orders to take 5 weeks to ship. I’ve never experienced such terrible service after spending tens of thousands of dollars through a large club organization. Mistakes are acceptable, simply not communicating and delivering products in a timely manner is not.
Volveré a comprar
Estoy utilizando la bomba digital, los cuadernos para coach y la botella termo de su página. Todos los productos me parecen de gran calidad. Ahora mismo estoy utilizando el cuaderno grande para dibujar con la plantilla del campo de fútbol, y el pequeño para tomar notas. Confío en que pronto saquen un cuaderno pequeño con un diseño especifico para diseñar entrenamientos, tomar notas de los partidos y hacer un seguimiento de los jugadores.
Had to pay shipping twice as the sight…Double Charged
Had to pay shipping twice as the sight would not allow me to put both items in the cart. Made several attempts. Would have gone to another company but my Godson requested items from your company for his birthday. Did not want to disappoint.
The shirt is too smalll
The shirt is too smalll. This is not a true size of xxxl. I need a refund
I recently had a fantastic shopping…
I recently had a fantastic shopping experience that I wanted to share. I ordered a soccer top and bottom for my son, who had outgrown his team uniform from the last session. The process was incredibly seamless. From the moment I placed my order online, I appreciated how intuitive the website was and how easy it was to navigate.
To my delight, the uniform arrived within just five days. This timing was perfect, allowing me to get the decals attached and have everything ready for my son's game the following weekend. I was truly grateful for the prompt delivery, as it made the whole experience stress-free.
Additionally, I was able to take advantage of some great savings during my online shopping. It felt rewarding to find a quality uniform at a good price, which made this experience even better. Overall, I couldn't be happier with how everything turned out. The combination of efficiency, affordability, and excellent service made this shopping experience one to remember!

Antwoord van capellisport.com
Normally I feel like things are a…
Normally I feel like things are a little overpriced however I found some really good quality things on clearance and was shipped quickly.

Antwoord van capellisport.com
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