Took over 5 weeks to process and ship an order. Placed the order 4 weeks before season was to begin and jersey didn’t show up until after the 2nd game and after team pictures had taken place. Do not u... Toon meer
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I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned. I cannot respond to Capel... Toon meer
Bedrijf heeft geantwoord
Great materials. I followed the size guide, and the size I selected fits me really well. For reference, I’m 5’4” and weigh 163 lbs.
Bedrijf heeft geantwoord
I find it infuriating that the company does not offer free shipping on uniform kits, especially when one is spending over $500! Also, the coupons/discounts they provide on regular store purchases excl... Toon meer
Bedrijfsgegevens
Over capellisport.com
Geschreven door het bedrijf
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
Contactgegevens
Verenigde Staten
- customerservice@capellisport.com
- capellisport.com
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Incorrect info on website
I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned.
I cannot respond to Capelli's comment but I have already raised this to customer support who were not helpful at all. Order number is 3690

Antwoord van capellisport.com
The order was processed quickly and…
The order was processed quickly and delivery was made in less than a week!

Antwoord van capellisport.com
It was easy to find the items I was…
It was easy to find the items I was interested in purchasing online. I placed the order and it was quickly delivered.

Antwoord van capellisport.com
Tanks a lot for the great service 🤝 I…
Tanks a lot for the great service 🤝 I am so excited to start my new season ⚔️✝️
God bless you all capellisport TEAM 🤝

Antwoord van capellisport.com
Automated dismissive customer service
If there was a negative value, I would definitely reward that for Capelli sports. They have contracted with the club that I signed up for my daughter's soccer rec league through. We have been with SSA for years and have her old practice shirt which is the exact same practice shirt for her. They have the site set-up to only allow for you to purchase all items or none at all. I contacted customer service to get it resolved. They marked my ticket as resolved without addressing the fact that we already have the shirt. They have basically extorted parents/consumers based on an agreement that they made with SSA. This I can afford to prevent from disappointing my daughter with her being disenrolled from the program. They got me this time however I will NOT be signing her up with the league due to the extortion of extra funds for shirts and other items that are unnecessary. The dismissive email was the worst customer service tactic ever and it will be the last time I deal with them due to unethical systems that are designed to extort parents.

Antwoord van capellisport.com
I was sent Childs shorts instead of…
I was sent Childs shorts instead of adults which I paid for. Feels difficult to return which I plan to do today but wish it was easier when a mistake is made at Capelli’s end. I now have to pay to ship it back to them
I received the wrong item and not only…
I received the wrong item and not only do I have to pay to ship it back I have to wait for them to get it back and then another 2-3 weeks to get my refund. So essentially I'm paying money for them to borrow my 105$

Antwoord van capellisport.com
Literally the worst company I've ever…
Literally the worst company I've ever dealt with. My order has been in limbo for 14 days. I asked about the status and have been given a series of automated responses. One email says it's "in transit to UPS" another says it's "awaiting pickup by UPS". It's been in that status for over 10 days. Then they said delivery by the 18th, on the 20th they were back to automated responses and said expected pickup by the end of this week. The rest of the team ordered after us and have already gotten theirs. This is over $300.00 worth of merchandise. I'm fed up.
I received my order within 3 days
I received my order within 3 days, I will be ordering more soon.
Thank you very much

Antwoord van capellisport.com
Helpful, fast shipping, great quality
I love that the Cabo Verde merch was available so quickly. I liked the team t-shirt the guys were wearing around around the games. They were selling out fast and your customer service helped me out. The t-shirt and hoodie shipped and arrived quickly and are great quality.

Antwoord van capellisport.com
Lovely
Lovely, thank you. The shirts are nice quality with all either cotton or high cotton blends. The designs are simple but classy.

Antwoord van capellisport.com
Terrible customer support- can't get a…
Terrible customer support- can't get a phone number or s real person, just a bunch of AI responses. Still haven't recieved our make up order after the first order was list. My kid's tournament is coming up next weekend and no uniform... We ordered 3 months ago...
Ordering was easy
Ordering was easy , the product it top quality. I love my game day shirts .
I will support Capelli as much as I can since they supported Cabo Verde in the World Cup of 2026. Thank you Capelli for helping them reach the biggest stage of the world and for being apart of the beautiful game. What a Legacy.

Antwoord van capellisport.com
Great all around experience
Fast shipping, neatly packaged, and high quality products. Will definitely purchase from again.

Antwoord van capellisport.com
Cape Verde National Soccer Team
The product arrived as promised and the quality is amazing.

Antwoord van capellisport.com
Website was easy to use
Website was easy to use, delivery updates were timely and the products (jersey and hat) are great.

Antwoord van capellisport.com
You sent the wrong size Cabo Verde mens hoodie…
Edit: One day after writing my review, the Capelli team reached out to me to let me know they were sending the large sized hoodie! It was not something I expected at all (based on my interactions with other companies), I am really surprised that they read these reviews! Thank you Capelli! Giving you 5 stars!
You sent the wrong size Cabo Verde hoodie. I ordered a men’s Large.
I received a men’s Medium.
I could not figure out how to get ahold of anyone to correct the order. Why does your website not offer a more user friendly interface? How do I get my mens Large Cabo Verde dark blue “Connected “ hoodie????
Thank you for letting me write this review.

Antwoord van capellisport.com
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