Efficient reliable and honest company. Always a pleasure to deal with. They sorted our problem and are always helpful with advice. Wouldn’t hesitate to recommend.
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Lees wat reviewers zeggen
Capital Softeners provides really good service and aftercare. Even after a few years after installation of my softener, I small problem was dealt with quickly and without argument. The technicians are... Toon meer
No drama. Did the work on the date scheduled & seems to have done a competent job. Team were friendly, registered the warranty and gave us plenty of information. Also, really appreciated at the sales... Toon meer
Everything has been fine as I regularly purchase salt blocks bur recently the deliveries are taking weeks since the order and in the meantime there is no communication. Last time when I enquired I was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are your local, family run water treatment company specialising in water softeners and drinking water filtration systems. We also supply & install Quooker instant boiling taps.
Contactgegevens
Unit 4B Great Northern Works, Hartham Lane, Hertford, SG14 1QN, Herts, Verenigd Koninkrijk
- 01707691819
- info@capitalsofteners.co.uk
- capitalsofteners.co.uk
4,7
Uitstekend
227 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great product and customer service.
13 mei 2025
Easy ordering & quick delivery.
24 april 2025
Salt delivery was early.
Salt delivery was early and very quickly and helpfully unloaded.
1 april 2025
Professional and reliable.
20 maart 2025
Order Delayed with No Updates
I placed my order on March 20th, and as of today, I still haven’t received my product or any updates regarding the shipment or delivery. Despite the lack of information, I was sent an email asking me to review my shipping experience—yet I have nothing to review because I haven’t received anything. This level of service is extremely poor, and I’m very disappointed. I need clear updates on my order status and an estimated delivery date as soon as possible.
20 maart 2025
Antwoord van Capitalsofteners
Hi Ananda,
I have had a look into your order it was placed on 09/03 and delivered 20/03 which is within our 7-10 working day delivery terms. This delivery date was also confirmed with you on 18/03 and agreed. We're a little disappointed you have felt the need to leave this review. We would like to point out to our customers we are a local, family run business so reviews are very important to the success and growth of our business. A lot of our work comes through reviews and recommendations. Reviews like this should be considered more carefully before posting.
Great all round experience
Great all round experience - good price (offered a refurbished softener), very thorough and professional survey and the installer was also considerate and did a neat job. Very impressed to date and would recommend.
7 maart 2025
Review zonder uitnodiging
Water Softener Annual Service
Engineer arrived on time and serviced the water softener without any problems.
22 februari 2025
Ordering was simple and delivery was…
Ordering was simple and delivery was prompt, efficient and courteous. What more could be expected.
18 januari 2025
Reliable service
Reliable service, great communication and transparent pricing. The pipework and the water softener stand were meticulouly completed. Jordan was consistently patient and helpful in answering all my questions, both before and after the installation. He even went the extra mile by offering to make a follow-up visit. I’d highly recommend Capital Softeners to anyone looking for peace of mind with friendly and professional service.
30 september 2024
Review zonder uitnodiging
Happy to recommend
Very efficient service
Would highly recommend Capital Water Softeners
30 november 2024
They gave very professional advice and…
They gave very professional advice and managed to separate my kitchen tap for drinking water from the mains water inlet.
Exellent work , super team and very helpful.
Can highly recommend!
25 november 2024
Review zonder uitnodiging
Had a Kinetico installed by Capital…
Had a Kinetico installed by Capital Softeners last week. We were very happy with the service we received and the water is beautifully soft.
28 november 2024
Review zonder uitnodiging
Very good service
I had my water softener serviced and was very pleased with the service provided by Capital Softeners. The company contacted me to arrange a suitable date and time for the service and were able to move the time of the appointment to suit my arrangements.
13 oktober 2024
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