Care Club Reviews 

We were given a few days notice of the change in time the plumber would attend. This enabled us to plan our day around it.
Matt the Plumber arrived within a few minutes
of the ETA.
He explained the cause of the problem we were having with our toilet cistern and he was able fit a new part quickly.

Finally we are thinking the toilet leak and the kitchen tap have finally been sorted ,it just took a long time.but this morning i think the new tap is dripping.

The engineer was friendly and checked everything out. Called and arrived on time.

Plumber was friendly and did a good job quickly. There was a delay in getting a replacement part otherwise it would have been 5 stars

The experience I had was very good and the company and the engineer was very helpful

The Engineer was great very polite and did a very thorough job very pleased how he explained what he had done and how the boiler was doing CHEERS

Engineer was polite and done the repair quickly and cleaned up his mess and gave use all the information we asked for

The engineer was really friendly and efficient. He got on with the job, checked everything thoroughly and confirmed that everything was in order.

We have had a two leaking en suite sinks for months. OurCareClub plumber has recently ordered and fitted lovely new taps , pipes and drains. The problem is now fixed. We had to pay for the new taps etc but the work was all carried out free by CareClub. Thank you.

2nd time ive had to call out a plumber and 2nd time the first plumber who came claims couldn't fix issue.
On this occasion plumber states cant touch pipes as attached to saniflow (leaky tap to be replaced) explained the saniflow doesnt need touched and last time the tap was changed and when a new sink was installed no saniflow expert was required. Plumber refused and left. Next plumber came and as I had stated would be the case replaced leaky tap without removing any pipes or touching saniflow. Very happy with 2nd plumber. Overall experience very poor on both occasions wouldn't recommend the monthly subscription. I will be cancelling as soon as contract expires.

Issue resolved no fuss! Booked in for evening, Dennis arrived as agreed, got straight to it and fixed my leaky toilet in minutes! Happy as always, office staff so friendly and personable!

Very pleasant and knowledgeable engineer. Was kept updates at all stages.

Thr companu couldnt fix our boiler lefy is with no hot water for 5 days even thou i i had vunrable people in the house had to go and get a new boiler they are only open til 7pm never trust this company again

Had my boiler serviced today by Alan. Very efficient and professional engineer. Alan is friendly, polite and extremely helpful. He took the time to help me programme my heating clock. Thank you so much, Alan.

The gent that came was very polite and did his job quickly and very efficiently.
Thankyou

Excellent service from the engineer Steve.Problem fixed along with a detailed explanation of the problem.

The electrician arrived on time, very polite, friendly and helpful. Job sorted.

Plumber quickly found the problem and fully resolved it

Polite friendly engineer phoned to say he was on his way

Every person I spoke to on the helpline was very helpful to solve a tricky problem needing repeated visits. Ultimately problem resolved by the excellent “Dan the drain man”. Worth the monthly fee for reassurance. Thank you