Car Hire Excess Insurance auto renewed but I no longer needed it. Contacted Eversure and very quickly refunded full cost to me.
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Lees wat reviewers zeggen
I have used Eversure for many years and find they offer an excellent value product . Just received my renewal invitation which was very reasonable and have now registered my policy details on their po... Toon meer
Bedrijf heeft geantwoord
Been with them for years. Easy company to deal . Disapointed got rid of automatic family cover. New system or policy almost doubled the price. Did not have time to look at others so I might be unfair... Toon meer
Bedrijf heeft geantwoord
Better to be safe than sorry I always take out my own car excess as hire cars several times a year abroad After a recent bad experience in Italy at Bergamo airport , where in brilliant sunshi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Eversure Car Hire Excess Insurance
Geschreven door het bedrijf
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Contactgegevens
Bury Street 1-3, GU2 4AW, Guildford, Verenigd Koninkrijk
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4,6
Uitstekend
1K reviews
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Sraightforward online application
Sraightforward online application. Step by step unambiguous questions followed by the quote. The price was higher than I expected - abut half the cost that the hire firm was asking. I had some problems paying, although I inputted the bank conformation 6 digit cose the transaction did not go through. I did get a reminder to complete the transaction the following day that went straight through.
6 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi,
It's great to hear that you found the process easy to follow. We're sorry to hear you experienced a hiccup when making your payment, but we're pleased everything was resolved quickly and you were able to complete your purchase the following day.
Kind regards,
Anna
Why not send insurance docs by email
I love the cover but personally I am old fashioned and would at least like my policy documents emailing to me at auto renewal instead of another portal and password to login to. I think it is not open business if I have a busy life you have made it more difficult for me to access the policy easily.
8 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Joe,
Thank you for taking the time to leave a review.
We appreciate your feedback. Renewal invitations are emailed up to 21 days in advance of the renewal date, so it's possible that the email may have been filtered into your spam or junk folder.
If you wish to turn off auto-renewal, this can be done through MyAccount or by submitting an online contact form via our website:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Antwoord van Eversure Car Hire Excess Insurance
Hi Alexander,
We're happy to hear you've used Eversure before and continue to find arranging your cover quick and straightforward. It means a lot that you've chosen us again, and we appreciate you taking the time to share your feedback.
Kind regards,
Anna
It was a good experience but…
It was a good experience but disappointed you don’t get ant discount recognition when you have 3 policies with Eversure
5 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Clive,
We're pleased to hear that your experience with Eversure has been a positive one. We also appreciate your feedback about discounts for customers who hold multiple policies with us. Thank you for taking the time to share your thoughts and for choosing Eversure for your insurance needs.
Kind regards,
Anna
Your contact form doesn’t work I need…
Your contact form doesn’t work I need to change my policy but nobody is getting back to me I can’t contact you, I need to change it now.
6 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Katie,
Thank you for taking the time to leave a review. We're sorry to hear that you have not yet received a response to your enquiry.
We are currently experiencing a high volume of requests. However, I have asked a member of the team to contact you shortly to help resolve this matter.
Kind regards,
Chloe
Antwoord van Eversure Car Hire Excess Insurance
Hi Veronica,
We're glad you found navigating the Eversure website easy and our pricing satisfactory. We appreciate your positive feedback!
Kind regards,
Anna
Antwoord van Eversure Car Hire Excess Insurance
Hi Allison,
We're happy to hear you found Eversure car hire excess insurance policies to be of good value and easy to set up. Thank you for your positive feedback!
Kind regards,
Anna
Auto renewal scam
Completely ignored my request to cancel the auto renewal and made themselves impossible to contact. Avoid.
7 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Ian,
Thank you for taking the time to leave a review. We're sorry to hear that you are unhappy.
Having reviewed your account, we can see that a request to turn off auto-renewal was received. An automatic response was sent advising that this could be managed via MyAccount. Unfortunately, as we did not receive a further response, the request was automatically closed in line with our process.
However, we can confirm that this matter has now been resolved and the policy has been cancelled.
Kind regards,
Chloe
Just simply good cheap easy to use and…
Just simply good cheap easy to use and good policy
4 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Harrison,
We're pleased to hear that you found our policies to be good, affordable, and easy to use. Thank you for your positive feedback!
Kind regards,
Anna
User friendly website
User friendly website. Easy to navigate. Affordable pricing. Extras e.g. covers lost keys which some car hire companies could charge excessive cost replacement. I haven’t had to claim so can’t comment on that.
3 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Sharon,
We're delighted that you found the process straightforward and our cover competitively priced. It's great to hear that the additional benefits, such as lost key cover, helped give you extra peace of mind when arranging your policy. Thank you for taking the time to leave a review.
Kind regards,
Anna
This is the third time I have have used Eversure
This is the third time I have used Eversure and even though I have not made a claim the purchase was smooth.
3 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Rob,
It’s wonderful to hear that you’ve chosen Eversure for a third time. We're pleased the purchase process continues to be smooth and straightforward, and appreciate your continued trust in us.
Kind regards,
Anna
Better to be safe than sorry
Better to be safe than sorry
I always take out my own car excess as hire cars several times a year abroad
After a recent bad experience in Italy at Bergamo airport , where in brilliant sunshine and reflections on the windscreen they were immediately aware of a tiny chip ( they obviously knew about it previously) this chip apparently was 180 euros to fix.
Eversure paid out within less than a week. Absolutely brilliant service 👌👌👌👌
19 mei 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Linda,
"Better to be safe than sorry" is a great way to put it. We're pleased the cover was there when you needed it and that your claim was settled promptly and efficiently.
Thank you for sharing your experience.
Kind regards,
Anna
so easy to get cover at a very low…
so easy to get cover at a very low cost, highly recommend this company
17 juli 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Maureen,
We're delighted to hear you found it easy to get cover at a low price. Thank you for your review!
Kind regards,
Anna
Good site and pricing
Easy site to use and provided what I wanted at competitive price.
4 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi David,
We're glad you found our website easy to use and that you were pleased with our competitive pricing. We appreciate your positive feedback!
Kind regards,
Anna
Antwoord van Eversure Car Hire Excess Insurance
Hi,
We're so pleased you found our website well-designed, the booking process straightforward, and our offerings competitive. Thank you for your wonderful feedback!
Kind regards,
Anna
Save money & hassle
As in previous years, peace of mind at a good price. Saves the hassle of them trying to sell you upgrades in insurance at the hire company on the day.
1 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi John,
It’s fantastic to hear you’ve returned to Cover4Rentals for another year. We’re pleased the policy continues to provide reassurance and good value whenever you hire a car.
Kind regards,
Anna
The process wasn't clear
The process wasn't clear. I purchased family cover because my husband and I hire cars independently but my certificate shows me as the policy holder and only my husband as a lead driver. I have had to raise a query which will take up to 5 days to resolve
3 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Susan,
Thank you for taking the time to leave a review and share your feedback.
We would like to clarify that, as the policyholder, you are automatically included as a Lead driver on the policy. The box you are referring to relates to any additional family members that may be added to the policy.
We can confirm that a member of our team has responded to your query directly.
We appreciate your feedback and thank you for bringing this to our attention.
Kind regards,
Chloe
Simple to set up
Simple to set up, fair premium. I had to amend the dates and this was achieved simply, efficiently and with no fuss
4 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Tony,
We're glad to hear that setting up your policy was simple and that we could efficiently assist with your date amendment. Thank you for your kind words!
Kind regards,
Anna
5 star experience
I had a problem where I entered the wrong dates on the policy (a month out), this was resolved really quickly and for free and in a really responsive and friendly way. All great indicators of great customer service.
31 juli 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Matt,
Mistakes can happen, so it’s great to hear our team was able to put things right quickly and make the process stress-free. We’re delighted you found the service responsive, friendly, and efficient.
Thank you for taking the time to share your experience.
Kind regards,
Anna
The policy was for a 3 month rental……
The policy was for a 3 month rental… but it has renewed itself after a year. Despite contacting them, I have been emailed to tell them me that they are about to renew the policy for another year?!
2 augustus 2026
Antwoord van Eversure Car Hire Excess Insurance
Hi Colin,
Thank you for taking the time to leave a review.
I'm sorry to hear about your experience regarding the renewal of your Eversure Excess Protection policy.
Having reviewed our records, I have been unable to locate a request to cancel or stop the auto-renewal of the policy. However, we'd like the opportunity to look into this further and help resolve the matter for you.
Please contact our team via the link below and we'll be happy to investigate:
https://www.eversure.com/
Kind regards,
Chloe
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