I’ve ordered multiple times through CMS, still have four to come down the line! Cannot fault anything to do with the company! Well boxed items, delivered on time or when stated. Easily accommodating... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I brought my husband Lewis Hamilton replica helmet and Ferrari Lewis Hamilton pits set and they are brilliant, excellent quality and really great for any F1 fan. Got to admit amazing customer s... Toon meer
Bedrijf heeft geantwoord
Purchased a Charles Leclerc mini helmet for my daughters 13th birthday Excellent product Excellent service One very very happy 13 year old daughter Thankyou CMS 🤙
Bedrijf heeft geantwoord
After a wait due to the release date being put back, ( not CMS fault) the model arrived and was very happy with detail of it. If anything could be improved I would say that a general email to custom... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're the home of model cars. Everything from Minichamps to Kyosho and Solido, across a variety of scales - large availability of 1/18 and 1/43.
Contactgegevens
10 York Rd, SE1 7ND, London, Verenigd Koninkrijk
- 0161 818 7300
- sales@carmodelstore.co.uk
- carmodelstore.co.uk
4,6
Uitstekend
262 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent service from CMS.Product well…
Excellent service from CMS.Product well wrapped and secure.Product was just as advertised.Thank you so much.
8 november 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
First time customer
First time using this company
Website is easy to use
Super quick delivery and kept up to date with messages
Bought as a present but I'm happy with it
6 november 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great Company to buy from…
First time of using this Company and it all went without a hitch. The item arrived very well packaged and quickly and we are super pleased with it.
30 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Great experience
Use this sight a few times, very easy to navigate around and use. Packaging and delivery service excellent.
This sight is now my go to for ordering 1:43 die cast cars.
21 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Unbelievably quick delivery and all in…
Unbelievably quick delivery and all in perfect order. I will definitely use again for future purchases. WELL DONE 👍
21 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Happy customer
As a new first time customer I was very impressed by the level of service and value for money. It was all dealt with professionally, efficiently, and quicker than I expected. I was also delighted with the quality of the product. A big well done to all concerned.
19 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Lots of choice on the website and Good Quality Models.
Lots of choice on the website and the ordering process is good. Good communication on the order and delivery. My order arrived today and was packed well so there would be no damage to the model. Well pleased with the quality of the model and just what I wanted. Will definitely be using this company again in the future. Thanks
20 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Waited over 3 months and no model
Waited over 3 months and no model. Was offered refund and accepted but no refund was given ?? now I’m being ignored. Sent multiple emails rang the shop but no one ever answers. Do your self a favour and use another supplier.
5 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are sorry to hear about your experience with our company. I understand that you have been waiting over three months for the model and that you have not received a refund after accepting our offer. I also understand that you have sent multiple emails, but have not been able to get in touch with anyone.
If you can send me an email directly so we can assist you further, Joshua@hobbystoregroup.com
Again, I sincerely apologize for the inconvenience and frustration this has caused you. We value your business, and we are committed to making things right.
Great service
Great service, order received after a few days and well packaged. Ordered from here as Amazon got the order wrong twice.
4 oktober 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for taking the time to leave us a 5-star review.
Great experience
Good website, great communications and model arrived quickly, well boxed and as described. Thank you!
29 september 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great model delivered
Great model delivered. Well done with your despatch very prompt. Only problem we encountered was with Royal Mail they had our parcel sat at the Sorting Office for five days before they delivered. Perhaps consider using another form of carrier.
22 september 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you for your review. We will share this with the store team to let them know how we are doing.
A great business to deal with.
The service I received was outstanding. My model was delivered in under 24 hours from purchase and arrived in perfect condition.
An absolute pleasure to deal with and 100% recommended.
22 september 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are incredibly grateful that you took the time out to leave us a 5-Star review.
I'd been looking for the particular…
I'd been looking for the particular model for my brother for a birthday gift. Thankfully this company had it. Arrived safe & sound and I was very pleased with all the detail of the model. I would definitely recommend this company & in future will buy from again. Very fast delivery & box & model well packaged & presented.
17 september 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Quick service & great price
Quick service, great price and delivery on time. Will be using your site again as much prefer to support independent companies rather than the large market place sites that have become the go-to norm for online shoppers.
14 september 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
bought based on it's price…
I bought this model based on it's price and I haven't been disappointed it's great thank you !
9 september 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
What more could I ask for?
A good price and fast delivery and the item was just as described. What more could I ask for?
31 augustus 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Perfect
Perfect! Thanks so much. My dads 50th birthday end of the month and he is going to love this. As he has the Citroen Cx himself as a project car! Thanks again. :)
21 augustus 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Antwoord van Car Model Store
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Quite pathetic how there can’t or won’t…
Below is my previous review and below that is the reply promising that they would be in contact after contacting the supplier. Waited 2.5 weeks and Still nothing.
I have 98 suppliers and 672 customers that I deal with and am on top of. How hard can it be to sort this out. Simple customer service means nothing and every promise has been broken. They never reply to emails, the chat service is useless and the website has no update on my order since 31st May. Absolutely disgraceful.
Don’t use them. They take your money but never deliver or even communicate.
Quite pathetic how there can’t or won’t communicate with clients. My purchase was due for arrival end of June. Been trying to get an update ever since. No response, no attempt at any customer service. Just radio silence. I will never use them again and advise everyone else to stay away too.
12 augustus 2023
Review zonder uitnodiging
Antwoord van Car Model Store
We want to apologize for the lack of communication regarding your recent purchase. I understand your frustration and disappointment, and I want to assure you that we are taking your concerns seriously.
I have spoken to the relevant staff members and have taken steps to ensure that this does not happen again. I have also personally contacted our shipping department to expedite the delivery of your order.
In the meantime, please do not hesitate to contact me if you have any further questions or concerns.
I placed an order on a 1/18 scale Ford…
I placed an order on a 1/18 scale Ford Sierra RS500 Cosworth from CMS. The price was very competitive and ultimately lead me to make a purchase. From start to finish, the whole process was easy. With a supef quick delivery, really couldnt ask for more. Cheers, Barry.
25 juli 2023
Review zonder uitnodiging
Antwoord van Car Model Store
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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