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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ive ordered a set, loved them fit perfect just started deterating within say 3 month, was able to get driver side replaced but they have sent the wrong size for the 3rd time and i had to pay for ship... Toon meer

Beoordeeld met 2 van de 5 sterren

The mats don’t fit my car. They are cut and made wrong so as they don’t fit around the seats or seat belts. The studs in the main mat are not positioned correctly and thus the top mat moves and gets c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Arrived in your course, three out of the four fitted reasonably good. The drivers one was made 2 inches too narrow and they say it quite good. It’s close enough. Sent photographs tape measurements and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have purchased floor and cargo mats. All fit perfectly and are very nice. It is an excellent upgrade to my interior. Highly recommended.

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. ook in
  3. Auto-accessoirewinkel
  4. Autoschoonmaakdienst
  5. Autoservice

Geschreven door het bedrijf

CarSilk proudly offers high-quality floor mats and car seat covers designed to enhance your driving experience. We are committed to providing comfort, protection, and style for your vehicle's interior, ensuring that every journey is a perfect one.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,0

Alle reviews

(339)

151 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ive ordered a set

Ive ordered a set, loved them fit perfect just started deterating within say 3 month, was able to get driver side replaced but they have sent the wrong size for the 3rd time and i had to pay for shipping. Highly upset

10 september 2026
Beoordeeld met 4 van de 5 sterren

everything fit well except the floor…

everything fit well except the floor matts for back seat area the cut outs for the seat rails dont match upso th e fit is not perfect

15 oktober 2026
Review zonder uitnodiging
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

Beoordeeld met 1 van de 5 sterren

You guys sent me the wrong item two…

You guys sent me the wrong item two times in a row. You still haven't followed up with how I can return the cargo mats because they don't fit. Poor customer service.

Order - 18738

9 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 5 van de 5 sterren

Car mats

The mats are very nice and fit the car perfectly. I'm very happy with them.

10 oktober 2026
Review zonder uitnodiging
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

Beoordeeld met 1 van de 5 sterren

I ordered exact fit for my vehicle

Order No. ORD-218475,I ordered exact fit for my vehicle, they did not fit properly, carsilk said it was a universal one and they would not let me return them. Per their ad they say they are exact fit for each vehicle. Do not order from this company, I warned you.

12 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 5 van de 5 sterren

This is my third time sending a review…

This is my third time sending a review I do not understand but I already said that I'm very satisfied the car mats are perfect they're beautiful they fit well I enjoy it thank you so very much for such a wonderful product have a great day.

14 september 2026
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

Beoordeeld met 1 van de 5 sterren

Very small doesn't fit or cover ..not…

Very small doesn't fit or cover ..not like the photo
I don't recommend

21 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 4 van de 5 sterren

Great looking and well made product.

Well the great things would be how well they are made, how well they look and feel. I just put them in so I can't review the durability yet. The bad things , even tho it's not many but I'd say it takes awhile to get them and they could have more clips to hold them in so they could b more secure ..

10 oktober 2026
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

Beoordeeld met 1 van de 5 sterren

paid for car seat covers that was not…

paid for car seat covers that was not received

10 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 3 van de 5 sterren

Looks good, but doesn't fit well

I like the way the seat covers look, but I don't like the fit. I thought your company made covers that were custom made to fit the model of the buyers car, but it has a very loose fit and I have to keep making adjustments to the cover.

10 september 2026
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

Beoordeeld met 1 van de 5 sterren
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 5 van de 5 sterren

Though the wait was long it was well…

Though the wait was long it was well worth it. Love my floor mats - durable, easy to clean and super good looking.

10 september 2026
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

Beoordeeld met 1 van de 5 sterren

I still have not heard from customer…

I still have not heard from customer service about the wrong seat covers that were sent to me. I have a 2000 Chevy Silverado with the seat belts integrated into the seats

10 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 3 van de 5 sterren

Wasn't a perfect fit

10 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 1 van de 5 sterren

I specifically asked about the rear…

I specifically asked about the rear seat cover before i ordered. I was assured it was a one piece cover. I did NOT want a multi -piece set for the rear cover and that's exactly what I got. I hate it and would like to return them but it will cost a small fortune to do so. Completely disappointed.

3 oktober 2026
Review zonder uitnodiging
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 1 van de 5 sterren

After a month I was told there was no…

After a month I was told there was no way to make mats for my car. I Was told I was receiving a refund. After a month and a half of no refund, I had to file a claim with PayPal to be refunded. Very unprofessional

10 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 2 van de 5 sterren

The delivery time was so long over 6…

The delivery time was so long over 6 weeks, that i sold the truck befor it arived

10 september 2026
Logo Carsilks

Antwoord van Carsilks

We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. This is not the experience we want for our customers, and we’d like the opportunity to make things right.

Could you please provide your order number and the email address used to place the order? Our team will review your case carefully and work with you to resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We look forward to resolving this for you.

CarSilk Customer Support Team

Beoordeeld met 3 van de 5 sterren

my experience was good with carsilk

my experience was good with carsilk. but little late to received my order.but next i will give 5 star . i will recommended all.

4 oktober 2026
Review zonder uitnodiging
Logo Carsilks

Antwoord van Carsilks

Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with CarSilk. Your feedback means a lot to our team, and we truly appreciate you choosing us! ❤️

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