Very pleased with the caso hw 660 turbo hot water dispenser. I like the modern design and the touch screen panel works very well. The water storage tank is large and easy to fill with a jug. It includ... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Toon meer
Bedrijf heeft geantwoord
Fast delivery. Seems to be a well designed microwave. Flatbed design is a winner, and the Micro+Grill function makes cooking burgers or sausages easier. The microwave cooks, and the grill chars th... Toon meer
Bedrijf heeft geantwoord
Hot Water Dispenser - excellent. Pity about support from the supplier! I bought during the January sale direct from website - why did I need to enter a code to get special offer ?...having omitted to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CASO Design UK
Geschreven door het bedrijf
Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
Accessories
Bundles
Deals & Offers
Shop All
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
SHOP NOW
Contactgegevens
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Verenigd Koninkrijk
- contact@casodesign.co.uk
- casodesign.co.uk
4,0
Goed
221 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Missing half of ordered filters
I ordered two packs of replacement filters (so in total of 12 filters) but only received one pack (so missing 6 filters). I have tried different ways of contacting the company (filled in online form and sent email) but didn't get any response. And there's no contact number for them. So not sure how to resolve it so far.
------
The issue is resolved now.
16 augustus 2024
Antwoord van CASO Design UK
Hi,
Looking into this, it appears that there are some issues with our contact form, which our team are now working on fixing, so thank you for bringing this to our attention. This is why your contact was not responded too.
I have now arranged for the missing filters to be sent out, as explained via email.
Apologies again for any inconvenience caused by this.
Jack - Customer Experience Team
Nice looking and functioning product
Nice looking and functioning product, good and fast delivery.
12 augustus 2024
Antwoord van CASO Design UK
Hi Andrew,
Thank you for the 5 stars! We really appreciate it.
Jack - Customer Experience Team
Because the machine wobbles and it…
Because the machine wobbles and it drips to much after one pour.
29 juli 2024
Antwoord van CASO Design UK
Hi David,
I am very sorry to hear that.
This does not sound right. Please do reach out to us as contact@casodesign.co.uk if you feel that your machine may be faulty, so we can assist.
Jack - Customer Experience Team
Great all round shopping experience!
Great website, easy payment, great communication and speedy postage.
Loving my 1660 water dispenser!
5 augustus 2024
Antwoord van CASO Design UK
Hi,
I'm glad to hear that you have had a great experience with CASO! Thank you for the review.
Jack - Customer Experience Team
The "Cup" Kettle…
The "Cup" Kettle was exactly what I wanted - boils an adjustable/precise amount of water in a few seconds enough for a cup of tea or instant coffee or to add to a cooking dish. The product was delivered on time and works !
29 juli 2024
Antwoord van CASO Design UK
Hi,
Thank you for taking the time to leave this review. I'm glad to hear you are happy with your experience purchasing with CASO!
Jack - Customer Experience Team
Straight forward online order
Straight forward online order, very fast delivery, great product.
22 juli 2024
Antwoord van CASO Design UK
Hi Ray,
I'm glad to hear that you have had a great experience with CASO! Thank you for the review.
Jack - Customer Experience Team
Ordering was very straight forward
Ordering was very straight forward. Received My water heater the next day as promised. Packaging was very good and secure
9 juli 2024
Antwoord van CASO Design UK
Hi,
I am glad to hear that you had a smooth process, from ordering to receiving goods. Thank you for taking the time to review!
Jack - Customer Experience Team
The best hot water dispenser so far.
We have been using this for a few weeks now. I love it. Very easy to use. I love how you can control the amount of water you want and the temperature as well.
3 juli 2024
Antwoord van CASO Design UK
Hi,
Thank you for leaving this feedback. We appreciate hearing about how well it is working for you!
Jack - Customer Experience Team
Bought this for my sister for her…
Bought this for my sister for her birthday.
Really disappointed.
Takes longer to chill a bottle of wine than in the fridge & it’s noisy. Expected it to rapid chill… or quite what is the point?
We would have chosen to return it but sadly my sister discarded the box. It will now join all the non used electric gadgets in the cupboard 😒
2 juli 2024
Antwoord van CASO Design UK
Hi Abigail,
I am sorry to hear that this did not live up to your expectations.
The VinoCase is designed to maintain the temperature of pre-chilled bottles of wine, champagne, and soft drinks. It is perfect to use on a table or countertop whilst entertaining, instead of using an ice bucket.
This device operates at just 28 dB, as seen on our website, so should not interfere whilst hosting.
As a gesture of goodwill, we would be happy to accept your return without the original box, as explained via email.
Hope this helps.
Jack - Customer Experience Team
It works a dream
It works a dream, with the added feature of doing baby bottles as our daughter has a smll child so this helps alot.
15 juli 2024
Review zonder uitnodiging
Antwoord van CASO Design UK
Hi Dave,
I'm so glad to hear that you are enjoying your CASO! Thank you for sharing the review.
Jack - Customer Experience Team
It was easy to order from the website.
It was easy to order from the website.
I was please with the next day delivery as my kettle (from a different manufacturer) had broken.
The setup instructions are easy to understand.
15 juli 2024
Antwoord van CASO Design UK
Hi Eileen,
We are pleased to hear that you had an enjoyable experience with us. Thanks for the review!
Jack - Customer Experience Team
Very impressed!
Very impressed with our purchase and with the company. Excellent price for a high quality product, and received very quickly.
12 juli 2024
Antwoord van CASO Design UK
Hi,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Jack - Customer Experience Team
Antwoord van CASO Design UK
Hi Angela,
We are pleased to hear that you are finding your Caso easy to use. Thank you for the review!
Jack - Customer Experience Team
Good products terrible customer…
Good products terrible customer service,
I wanted to by more products but emails are ignored
25 juni 2024
Antwoord van CASO Design UK
Hi,
I am very sorry to hear that your emails were ignored.
Looking into this, I can see that 2 of your emails from the start of the month were not replied too. I can only apologize for this, and will look into how this may have happened. They likely did not make it through the spam filter.
I can, however, see that we responded to your most recent email, on 08.07.24, to which we got no response.
I will follow up this email now, so we can hopefully answer your questions.
Jack - Customer Experience Team
kettle
easy to order my goods delivered very quickly
my kettle is superb best item ive purchased yet
26 juni 2024
Antwoord van CASO Design UK
Hi Geraldine,
I am glad to hear that you had a smooth process, from ordering to receiving goods. Thank you for taking the time to review!
Jack - Customer Experience Team
Antwoord van CASO Design UK
Hi,
We're thrilled to hear that you are enjoying using your CASO. Thanks for the 5 stars!
Jack - Customer Experience Team
hot water dispenser
speedy delivery
Great product
we love being able to have a cup of filtered tea in seconds
5 juni 2024
Antwoord van CASO Design UK
Good Morning,
Thank you for leaving us this review. We are glad to hear that you are not having to wait to enjoy a nice cuppa!
Si - Customer Experience Team
Great experience ordering and fast…
Great experience ordering and fast delivery good customer service very knowledgeable
30 mei 2024
Antwoord van CASO Design UK
Hi
Thank you for taking the time out to leave this review.
We appreciate you getting in touch and letting us know how we did.
Regards
Si - Customer Experience Team
First ever purchase from Caso Design
Came across this company for the first time as was looking for a hot water dispenser and saw one in the sale so took a chance. It arrived next day which was quick and so far it is ideal for what I was looking for especially the amount of water it holds compared to others that are out there. Easy to use and stylish design to look at, very pleased with it .
28 mei 2024
Antwoord van CASO Design UK
Hi Charlotte,
I'm so glad to hear that you are enjoying your CASO product! Thank you for sharing the review.
Jack - Customer Experience Team
So pleased we brought this it’s worth it although expensive.
So pleased we brought this. Much better than a kettle. Very quick & quieter.
21 mei 2024
Antwoord van CASO Design UK
Hi,
We're thrilled to hear that you are enjoying using your Hot Water Dispenser. Thanks for the 5 stars!
Jack - Customer Experience Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.