Have two fleeces for my 10yr old and 8yr old, both great quality, arrived swiftly - would recommend.
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Lees wat reviewers zeggen
Second order from Cat in the Hood. Very easy ordering process & timely delivery. The embroidery on the back of the jacket is superb. My only minor grumble is that having bought the child’s camo jacket... Toon meer
Exceptional customer service and high quality products. I’ve been a customer for several years and they never fail to exceed. I accidentally ordered the same personalised jumpsuit twice during a brain... Toon meer
Excellent sweat-shirts. Good quality and makes wonderful gifts for my children’s friends. Only thing is that the sizing can be a little off and one really needs to size up. Mild shrinking when was... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Customised Kids Clothing. Jackets, jumpsuits, onesies, hoodies and backpacks Made to order for the perfect personalised gift.
Contactgegevens
Verenigd Koninkrijk
- catinthehood.com
4,8
Uitstekend
148 reviews
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Beautiful items and lovely customer service
Ordered a onesie and camo jacket. Both are beautifully personalised. I got in touch to see if I could have the embroidery a certain way and it was no trouble at all. Wonderful customer service x
12 december 2022
ainda não recebi a minha encomenda
ainda não recebi a minha encomenda, não posso classificar nada
28 november 2022
Don’t know the products as the delivery…
Don’t know the products as the delivery takes forever and the service to get an answer is not sufficient
14 december 2022
Antwoord van Cat in the Hood
Dear Manuela
I'm so sorry it sounds like you've not received our replies to your 2 emails. We replied to both emails on the day we received them but maybe our replies are going to your junk. We received your order on 26th November and shipped it on 2nd Dec (within our 5 working day advertised window). It arrived in Germany on 4th Dec and then seems to have been stuck for 10 days in the distribution centre in Germany. However, I've tracked it again now and it is out for delivery today. I very much hope it reaches you quickly and I'm so sorry that you've missed our attempts to stay in touch with you - this must have been frustrating!
Best wishes
Jenny
Parcels were delivered elsewhere
Parcels were delivered elsewhere. I am still waiting for them and hoping they make it before I fly out.
3 december 2022
Antwoord van Cat in the Hood
Dear Deepali
We have been emailing with regards to getting your parcels to you but I just wanted to respond on here. As you know we have been working to retrieve your parcels from the incorrect address which came through on your order. With the Royal Mail strike this has not proved possible. Therefore we have made up all new jackets which we are delivering you today by courier to make sure they're with you in good time for your flight.
I hope the recipients love their gifts!
Jenny
My twins love these sweatshirt jump…
My twins love these sweatshirt jump suits. They can't wait to put them on. They are so snuggly and cozy when we all sit on the couch in front of the fireplace playing card games.
28 november 2022
Camo coat kids
I ordered 2 of the camo coats for kids. The quality is amazing and they are very thick and warm! Can’t wait to give them as gifts at Xmas. Would 100% recommend.
14 november 2022
Second order from Cat in the Hood
Second order from Cat in the Hood. Very easy ordering process & timely delivery. The embroidery on the back of the jacket is superb. My only minor grumble is that having bought the child’s camo jacket for my niece, I expected similar quality in the adult size, especially given the price. The adult camo jacket is army surplus, which is fine, but the child’s camo jacket is far superior.
23 november 2022
They looked fab!
They looked fab!! Great quality, very happy kids. I would say you need to go big, I ordered size 11-12 for my 8 and 9yr old and they were perfect fit, you could not have gone smaller.
27 november 2022
Brilliant Service
Order arrived quickly and items are lovely. Great service start to finish
28 november 2022
Item even better quality than expected
Item even better quality than expected. Quick delivery from time of order.
10 november 2022
Fast delivery
Fast delivery, and my item is amazing, so happy, my granddaughter will love it for xmas
27 november 2022
Le produit est conforme à la commande…
Le produit est conforme à la commande livraison rapide et bridage de qualité je recommande
25 november 2022
Fabulous Customer Service
Fabulous customer service, fast delivery & wonderful products xx
15 november 2022
Excellent service
Very easy to order , came back very fast , excellent quality in embroidery & jacket.
10/10
22 november 2022
Exceptional customer service
The onesie arrived quickly and the embroidery was lovely but there was a hole on the crotch. I contacted them and they have replaced the onesie, sent by first class delivery and given a full refund. The customer service has been impeccable and I wouldn’t hesitate to use them again.
20 november 2022
Antwoord van Cat in the Hood
Thank you Laura! I'm very sorry we didn't get it right first time - but very happy that we were able to rectify our error and you are pleased with the end product!
Jenny
Delighted
A quick and efficient service from the moment I ordered my daughters jacket. The quality of her personalised jacket was much better than I expected.
16 november 2022
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