CCTV Direct Reviews 2.859

Great help from Daniel setting up new NVR. Thank you.

I’ve had to call Cctv Direct a few times in the last couple of days and every time I have spoken to them they have sorted out my problem One of the problems was very complicated and Daniel spent a good 25 minutes going through every possible scenario and in the end solve the situation that we were in thanks to Cctv Direct and their technical team, you should never have a problem when it comes to Cctv

Adam Jarrett Thank you very much for you help on fixing the camera app was a pleasure you made life so hassle free he logged on to my mac and done all the work couldn't be happier with CCTV Direct.

As always, excellent service from the technical team. Always polite, friendly and helpful. A big thank you to Daniel on this occasion who solved the issue.

Just spoke to Daniel Lee who patiently and quickly resolved my problem. expertly done, thanks.

Daniel always has the answer for any of my problems and doubts, the man is a walking encyclopaedia for their UNV systems!

Swift response from my call back i logged. Dan sorted my problem swiftly and imparted some little gems along the way.
Thank you

Initial support from Dan and followed up from Lamont helped our client with their issues. Always A1 first class support from CCTV direct

So helpful and professional. Absolutely the best service ever. I wish all companies would be more like them. Life would be so much easier. Thank you.

Excellent support from Daniel. He managed to resolve a tricky issue where I was not able to see the alarm notifications on my phone and went the extra mile in doing so.

Again great technical support from Daniel.
Shame Uniview are experiencing issues of access remote DVR's in both Edge & Chrome which results in some 'tweaking' of settings to get access. Hopefully this gets resolved PDQ.

I have been installing cctv and alarm systems for 30 years now and was absolutely blown away yesterday by the new 4K UNV Triguard 1+ showing day time images at 1.15am.
I had 3 questions for Daniel Lee and as always he answered them swiftly, gave a clear explanation and his advice was absolutely spot on.
Thank you very much.
Lee.

I have only been using the company for a short while, Transitioning from another supplier over , But instantly I have found all the staff , great to deal with , from Sales to Dispatch and of course Tech support, Lamont especially has been a massive help , with some of the finer details on the great product Range that they stock, I am confident that My company will have a great partnership, with CCTV direct, and I look forward in making the Trip from Ireland over to meet the Team in Person.

I would like to thank Lamont @cctv direct for his technical help on a recent project this week. between telephone conversations and WhatsApp conversations he sorted the issue within minutes.

thanks again Lamont.

Ben @ Alben electrical services Ltd

Lamont was incredibly helpful; he got my dvr fixed and back in record time. I know no technical information at all, and he was tremendously patient and knowledgeable. Huge thanks to him.

I had trouble getting my cameras on a new phone .
Spoke to Lamont who not only got them up and running again but also managed to re focus 2 cameras that had drifted slightly out of focus
Brilliant service

Super Tech support as usual. Lamont was patient and managed to sort out all issues. Highly recommended. 5*

Had to use customer services again for a new job and as usual Lamont was at his best again, I cant fault you guys for sales and support.

I recently spoke with Lamont and the support was outstanding. He was knowledgeable, patient, and incredibly helpful throughout the whole process. Lamont went above and beyond to make sure everything was resolved quickly and clearly. Excellent service

Very helpful and polite was very easy to talk to and spared no effort in resolving my problems