★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Toon meer
Bedrijf heeft geantwoord
Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Toon meer
Bedrijf heeft geantwoord
Helpful staff, well laid out website, reasonably priced gear and prompt delivery. The only problem was a very damaged box containing a quite expensive DVR - luckily no HDD's. I will use CCTVD again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem leverancier
- Inbraakalarmwinkel
- Kabelmaatschappij
- Brandalarm leverancier
- Wegcamera
- Beveiligingsmaterialenwinkel
Geschreven door het bedrijf
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Geschreven door het bedrijf
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Contactgegevens
73 Whalley New Road, BB1 6JY, Blackburn, Verenigd Koninkrijk
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My order was posted within 3-5 days
26 november 2025
Antwoord van CCTV Direct (UK) Limited
Thank you so much for your feedback! We’re glad to hear your order was posted within the expected 3–5 days. We truly appreciate your support and hope you enjoy your purchase!
CCTV Direct consistently offer the best…
CCTV Direct consistently offer the best prices, exceptional customer service, and prompt delivery – a reliable choice every time, highly recommend 10/10
21 november 2025
Antwoord van CCTV Direct (UK) Limited
Thank you for your excellent 10/10 review. We genuinely appreciate your kind feedback and your trust in our service. We look forward to continuing to serve you.
Antwoord van CCTV Direct (UK) Limited
Thanks a lot for the great feedback! We’re thrilled you loved our service and fast delivery. See you again soon!
Antwoord van CCTV Direct (UK) Limited
Thank you so much for your wonderful review! We’re glad to hear you had a great experience and that our fast delivery met your expectations. We truly appreciate your support!
Late order
I placed my order on Tuesday for next-day delivery. You phoned on Tuesday to say an item wasn’t in stock, and I agreed to the delay on the condition that the order would still arrive by Saturday at the latest, as I needed it installed before the builders restart on Monday.
It’s now Sunday and nothing has arrived. This delay has caused a major issue. I would have ordered something different or from another supplier.
I wouldn’t have left a review but you have emailed asking for one even before I’ve received my order.
18 november 2025
Antwoord van CCTV Direct (UK) Limited
Thank you for taking the time to leave your feedback, and we’re truly sorry for the inconvenience this delay has caused.
After speaking with you on Tuesday, we arranged the order on the basis that it would reach you by Saturday at the latest. As agreed, we dispatched your item on Thursday using DHL, which should normally have arrived with you on Friday.
Unfortunately, DHL experienced an unexpected delay with the shipment, which was outside of our control. We understand how important the timing was for you, and we are very sorry that the courier did not deliver within the expected timeframe.
We are currently following this up with DHL to understand why the parcel was held up and to ensure it does not happen again. Thank you for your patience, and we sincerely apologise for the disruption this caused to your plans
Staff friendly and advice also…
Staff friendly and advice also presented well. Received the new monitor before 12 noon the following day. Screen up and working.
Thank you.
17 november 2025
Antwoord van CCTV Direct (UK) Limited
Thank you for sharing your experience with us. We’re pleased to hear that our team provided clear guidance and that your monitor arrived early the next day. Glad to know everything is set up and running well!
Genuine products and prices are very…
Genuine products and prices are very competitive. Delivery is fast and easy. Definitely recommended.
11 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi Michael,
Thank you so much for your kind words! We’re delighted you found our products genuine, competitively priced, and easy to order. It’s great to know delivery met your expectations too. Your recommendation means a lot to us, and we look forward to serving you again.
Antwoord van CCTV Direct (UK) Limited
Hi Mac,
Thank you for your feedback! We’re glad to hear you found our service professional and quick — that’s exactly what we aim for. We really appreciate your support and look forward to helping you again.
Paid extra for next day delivery
Paid extra for next day delivery. Kit was ordered on a Saturday for a job in London. No delivery on the Monday so we had to go to London and we were promised the kit would be with us on site pre 10am. Again after umpteen phone calls to find out where the equipment was we finally received it at approximately 3pm. Terrible service and won't be using them again.
8 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi Lee,
Thank you for your feedback, and I’m very sorry for the inconvenience caused.
Your order was placed on Saturday, when our dispatch and courier services are closed, so it was processed first thing Monday and shipped via DPD on a next‑day service. Unfortunately, DPD experienced delays outside our control and the parcel did not arrive as scheduled.
When we learned you needed the kit in London on Wednesday, we attempted a diversion which DPD could not complete. To minimise disruption, we sourced a local supplier and arranged same‑day hand delivery to your site at our own cost.
We understand how frustrating this was and sincerely apologise despite our efforts to resolve the situation. Please contact us directly if you’d like to discuss further.
Good communication regarding purchase…
Good communication regarding purchase when phoned were polite very professional could not fault.
Highly recommend thanks guys.
7 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi Richard,
Thank you for your kind words! We’re delighted you found our communication clear and our team polite and professional. Your recommendation means a lot to us, and we look forward to supporting you again in the future.
Great communication and advice from the…
Great communication and advice from the people at cctv direct. Much a appreciated
6 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi Clark,
Thank you for your kind feedback! We’re so pleased you found our communication and advice helpful. It’s always our aim to provide clear guidance and great service, and we truly appreciate your recommendation.
The best shop for CCTV
As always the best shop for CCTV. Loads of products, helpful support, great prices
1 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi Marek,
Thank you for your fantastic feedback! We’re thrilled you consider us the best shop for CCTV. It’s great to know our wide product range, helpful support, and competitive prices made a positive impression. We truly appreciate your continued trust and recommendation.
Easy yo order
Each step of the order was quick and easy and staff were helpful and easy to talk to when i needed to amend the order.
3 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi Gavin,
Thank you for your feedback! We’re delighted to hear the ordering process was quick and easy, and that our team was helpful when you needed to amend your order. We really appreciate your recommendation and look forward to serving you again.
Well informed staff and great…
Well informed staff and great selection.
Delivery a bit pricey, that'd the only negative.
6 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi J Mitchell,
Thank you for your feedback! We’re glad you found our staff well‑informed and our product range strong. We appreciate your honesty about delivery costs — your input helps us improve. We’re grateful for your support and recommendation.
Antwoord van CCTV Direct (UK) Limited
Hi J Mitchell,
Thank you for your feedback! We’re delighted you found our staff well‑informed and our product selection strong. We appreciate your honesty about delivery costs — your input helps us improve. We’re grateful for your support and look forward to serving you again.
Antwoord van CCTV Direct (UK) Limited
Hi Ben,
Thank you for your great feedback! We’re pleased you found our stock competitively priced and reliable with on‑time delivery. We really appreciate your support and look forward to serving you again.
Antwoord van CCTV Direct (UK) Limited
Hi Mrs Christie,
Thank you for your lovely feedback! We’re delighted you found our service excellent from ordering through to delivery, and that our pricing met your expectations. We truly appreciate your support and look forward to serving you again.
My order arrived quickly
My order arrived quickly, well packaged. I was kept informed of delivery details. The price was competitive. I would definitely recommend CCTV direct. :)
2 november 2025
Antwoord van CCTV Direct (UK) Limited
Hi JBee,
Thank you for your wonderful feedback! We’re delighted your order arrived quickly, well packaged, and that you were kept informed throughout. It’s great to know our competitive pricing met your expectations too. We truly appreciate your recommendation and look forward to serving you again.
Vary good service and received quickly
30 oktober 2025
Antwoord van CCTV Direct (UK) Limited
Thank you, Adrian, for your kind words! We're delighted to hear that your order arrived quickly and that you were happy with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Updating my existing alarm…
I wanted to update my existing alarm system and CCTV Direct had everything I needed. The prices were also good. Delivered quickly and everything as expected. Recommended company to deal with.
28 oktober 2025
Antwoord van CCTV Direct (UK) Limited
Thanks for the great feedback! We're pleased we had everything you needed and could deliver promptly.
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