We waited until we could sort our funeral plan in person at Carterton. We had a very good appointment with Anna and we sorted and paid for our plans. Anna was very helpful and made us a cup of tea a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Toon meer
Bedrijf heeft geantwoord
My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Toon meer
Bedrijf heeft geantwoord
My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Contactgegevens
Queen Street, WS13 6QD, Lichfield, Verenigd Koninkrijk
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Uitstekend
188 reviews
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Great and professional staff
Great and professional staff, helped in all areas. My father’s funeral went to plan, all thanks to Coop Maypole staff
1 juli 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that our team wasprofessional and supportive, and that your father’s funeral went smoothly. It means a great deal to know the Maypole team were able to help in all areas.
Take care,
Central Co-op Funeral Plans
The lady I dealt with on the telephone…
The lady I dealt with on the telephone was efficient, informative and very kind.
It was much appreciated.
17 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re glad to hear you received clear information and kind support from our colleague. We truly appreciate your comments.
Take care,
Central Co-op Funeral Plans
The consultant explained everything…
The consultant explained everything very well making sure we understood everything. And answered all our questions.
18 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re glad to hear the consultant guided you through the process so well, ensuring you understood everything and providing clear answers to all your questions.
Take care,
Central Co-op Funeral Plans
It's a difficult thing to do in a way…
It's a difficult thing to do in a way but coop were very helpful and explained everything well.i have put a date on but cant remember exactly date I did the funeral plan
11 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you found our team helpful and that everything was explained clearly during what can be a difficult process. Please let us know if we can help you further.
Take care,
Central Co-op Funeral Plans
From the beginning Hayley was really…
From the beginning Hayley was really lovely and helped every step of the way.Hayley made this process easy and nothing was too much trouble at all.
I will definitely recommend
8 juli 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that Hayley was lovely and supported you every step of the way. It’s wonderful to know she made the process easy and nothing was too much trouble. We truly appreciate your recommendation.
Take care,
Central Co‑op Funeral Plans
The whole proces of arranging a Funeral…
The whole proces of arranging a Funeral plan for my elderly Mother could not have been made any easier by the kind and condiserate Co-Op Funeral staff with whom I dealt with. I highly reccomend,
22 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that arranging a funeral plan for your mother was made easier by the kind and considerate support from our team. Your recommendation means a great deal to us.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found our team lovely. Your kind words mean a great deal to the team.
Take care,
Central Co-op Funeral Plans
helpful caring attitude from everyone I…
helpful caring attitude from everyone I spoke to
26 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you experienced a helpful and caring attitude from everyone you spoke to. It’s wonderful to know you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Excellent customer service
Excellent customer service young lady was very helpful and explained everything I needed to know
24 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re delighted to hear you had an excellent experience and that the young lady you spoke with was helpful and explained everything you needed to know.
Take care,
Central Co-op Funeral Plans
Roisin did a great job made it so easy…
Roisin did a great job made it so easy for a 82 year old
11 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re delighted to hear Roisin did a great job and helped make the process simple and comfortable for you.
Take care,
Central Co-op Funeral Plans
The lady I spoke with was very friendly…
The lady I spoke with was very friendly and
Helpful. I’m still above ground at the moment, so no worries.
10 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found the service friendly and helpful. Your comment certainly made us smile, and we’re glad you felt reassured throughout.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you felt very welcomed and that your experience was excellent. It’s wonderful to know you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Lady very helpful explained everything and answered all question
Very helpful answered all questions took time to explain everything
5 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found the service helpful and that everything was clearly explained. It’s great to know your questions were answered and you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Helpfull staff.
We had a very good experience, the funeral was very good , he asked & answered our questions, put out minds at rest.
23 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you had a very good experience. It’s lovely to know your questions were answered and that you felt reassured throughout.
Take care,
Central Co-op Funeral Plans
Peace of mind
Linda the member of staff,helped and explained the full process, she was kind and caring helpful. I would recommend using the coop to any one looking to purchase a funeral plan. So pleased my family now have peace of mind .Thank you.
22 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your lovely review. We’re so pleased to hear that Linda explained everything clearly and supported you with such kindness and care. It means a great deal to know you would recommend us, and we’re glad your family now has peace of mind.
Take care,
Central Co-op Funeral Plans
Funeral plan
Very straight forward process to buy a funeral plan. Staff member Heidi was very pleasant and made sure I felt comfortable to proceed, at every step of the process.
24 juni 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know the process was clear and simple, and that Heidi supported you with such care and reassurance throughout.
Take care,
Central Co-op Funeral Plans
An easy to set up funeral service …
The whole process was straightforward with every step explained in detail. Kept informed without. Staff excellent in terms of service and communication
22 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that the whole process felt straightforward, with each step clearly explained and regular updates throughout. It’s wonderful to know the team provided excellent service and communication.
Take care,
Central Co-op Funeral Plans
Hayley listened to our needs and…
Hayley listened to our needs and offered options available to us. Even when we changed our minds!
22 juni 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that Hayley supported you with clear guidance, flexibility and understanding throughout the process. Thank you for your thoughtful feedback.
Take care,
Central Co-op Funeral Plans
Very happy with every thing
1 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you were very happy with everything. Your peace of mind means a great deal to us.
Take care,
Central Co-op Funeral Plans
Easy to communicate with the lady on…
Easy to communicate with the lady on the phone was all done with complete respect and compassion
24 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that our Colleague made the process clear and comfortable, and that you felt treated with genuine respect and compassion throughout.
Take care,
Central Co-op Funeral Plans
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