Central Telecoms Reviews 242

Professional service with a quick response time frame.

Fantastic service and helpful.
We approached many companies to help us move from our standard one line incoming call to a voip system, the whole process was daunting, terminology we didn’t understand and the change over seemed in the too hard basket.
We approached central telecom and Brigid walked me through the process. There were a few hiccups along the way, but the support staff were quick to jump in and rectify.
The installation was done and dusted in 2 hours, installing 5 hardwired lines and two roaming phones.

Brigid walked us through the instructions on the new phone, and to be honest, they’re easier to use than the old phones we had. We now have multiple lines coming into the factory, an incoming call plan to ring set phones first, a voicemail set up for out of hours calls, easy set up for call divert and an easy access phone directory.
Great work guys and keep it up
Dani

Very good so far, Andrew has been very helpful, we will see how we go from here

Central Telecoms has exceptional customer service. They answer the phone as opposed to relying on a messaging service, upon finding out our needs, we were put in touch straight away with a technician.

The technician was immediately able to ascertain what type of internet connect we needed. Contracts were organised immediately online and a technician is due to come out shortly to complete the work.

Well and truly Central Telecoms, is heads and shoulders above all other Telco's.

Have had a catastrophic failure in our phone system
The company's intention was probably good to fix it , but they could not and they did not have the know how . We therefore had no option to change to a different provider and lost many thousands of dollars to move to another company .Never ever will use this company again

So easy to deal with - the new phone system solves a multitude of issues including work from home.

So far the service has been excellent. Still in the early stages and not yet hooked up but I am confident all will go smoothly. So nice to have a local representative in our town.

So far so good! Have just signed up so did hers crossed it stays a great experience

John was fantastic and attended to our request very promptly and efficiently. Very much appreciated

Awesome, when a telco comes to you all is well, what a breath of fresh air :)

Matt was very professional but not pushy which is what led us to want to go with this company. Very approachable and friendly! :)

Matt was great. Explain everything and stay to his word. Very nice to have a Australian owned business with great customer service. Thanks guys looking forward to a long business partnership. Thanks Shane Pedretti. Courtot and Co. automotive shop.

Follow up has been great. I wish other service providers would offer the same level of service.

We occasionally have technical glitches however I have found the staff are able to fix these quickly with minimum disruption to service. They have been very helpful setting up working from home and call routing options

always helpful and professional at looking after us here at the central coast mariners

Very prompt friendly service. They go the extra mile to ensure customer satisfaction. So glad we made the change.

Whilst not everything can go right all the time Central Telecoms being locals attended to our problem and got it solved.

Always enjoyed great service - fast, informative, friendly and experienced, very competitive rates.