Central Telecoms Reviews 242

Nothing is a problem for Beau at Central Telecoms!

Fantastic NBN service. Installation of the new phone system was connected with no hassles or downtime!

We have been with Central Telecoms for a couple of years now.
We were heading into the NBN with nightmare stories from local businesses and some very bad feelings about our carrier when Graeme walked in the door after finishing an installation for our neighboring business. His timing was perfect, we had just received a third written notificating for an NBN connection that had the wrong phone number on it, and we signed up pretty much straight away.
We have a nice, easy to use phone system integrated into our work network. We were given options for power and NBN outages and we have good access to Central Telcecoms staff if we need it.
NBN outages are a fact of life but we have good updates from Central Telecoms and half the time they have advised us of an outage before we noticed it.
In the beginning we even knew where Graeme lived but we never had to go and knock on his door to get some service.

Great service since switching 4 months ago to Central Telecoms. No issues what so ever. Josh our account manager has exceptional customer service and support whenever required. Great work.

Was with Optus NBN. Terrible customer service. Spoke to Graeme (MD) transferred to Central Telecoms within 4 hours. No more problems with NBN service.

Horseland Albury were in enormous trouble with no phones for over 48 hours. Darrell from Central Telecoms was amazing and got our phone lines ringing again within hours. Fantastic service. Highly recommended.

We've been very satisfied with the (customer) services so far. Keep up the good work guys! A special thank you for Sam who's been great to deal with.

so far so good initial sign up went smoothly

Been great thought to process of switching providers, very prompt on phone calls and quick results on install and fantastic customer service.

Great to deal with. Seemless change over from our previous service provider.

Excellent service, honest approach

We have been with Central Telecoms for approx 2 years now, Darrel is always fantastic to deal with and any issues that arise are always resolved fast and efficiently - Highly recommend Central Telecoms :)

Thank you Beau & the Central Telecoms.
Our experience with Central Telecoms has been fantastic from the time we spoke to Beau initially of what our requirements were, through to our quote, liaising with us after we gave the go ahead, setting up the porting process process and execution of the install on site of the handsets & NBN. There was a slight hiccup that was unforeseen until the NBN went live & that was to do with the current configuration of our existing system. Beau worked hard and liaised with our IT company to resolve the issue and had everything up and running with only minimal downtime. Can't thank Beau enough for his dedication and being able to deal with the same person from the start to finish of install. Whats more we are using and talking to local people and not hard to understand people in call centers overseas.
Great local company, thoroughly recommend Central Telecoms.

Great local friendly Rep Josh helped covert our business to Central Telecoms.

Great to be able to talk to someone in person

Always super responsive and ready with a solution!

Easy to deal with and face to face with their Rep makes all the difference. From explaining the costs involved with no hidden fees. It's all we ask yet the big telcos promise the world and rarely deliver. Time to change over and give the local guys ago. Central Telecoms employ local staff who spend their money locally so why give your money to the large Telcos when they employ overseas workers and furthermore give poor performance and don't look after their customers.
Great customer service from Josh the rep at Central Telecoms.

Excellent prompt service. Highly recommend.

Your Sales Representative Mark Riedel was very professional and honest in his approach when introducing your product to our office. Everything he said about the company, your follow up service and ease with which we are able to deal with everyone has been absolutely true.
Any issue has been quickly and seamlessly dealt with and I cannot speak highly enough of Central Telecoms.
I would recommend them to any business looking to making changes to their telephone and NBN service