I’ve bought 3 bbqs from them in the last 5 years. Every time the experience is wonderful the people are great. Their delivery service is great and having it show up fully assembled and ready to just r... Toon meer
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I was able to use both your online chat as well as phoning in to ask questions about the barbecue before buying. Staff was helpful and knowledgeable. They assembled and delivered in good time and in... Toon meer
Bedrijf heeft geantwoord
Le service à la clientèle est tout simplement excellent et impeccable, sans oublier la gentillesse de la personne à qui j’ai parlé. L’emballage du produit était parfait et le temps de la livraison a... Toon meer
Bedrijf heeft geantwoord
The people at Chadwick and Hacks were very helpsul . I couldn't find parts for my bbq anywhere else and your company was able to resolve my issues. Thanks
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Chadwicks & Hacks - the one stop shop for all your indoor/outdoor needs! With over 60 years experience we are THE go-to BBQ & Fireplace Store. Whether it's a new grill, fireplace, accessory, or even parts, Chadwicks & Hacks has you covered. We even have a certified team of professionals that can service gas lines, fireplaces, BBQs, small/large appliances, and much more! At Chadwicks & Hacks, quality is important; that is why we have the lowest prices and best selection of your favorite brands, such as Majestic, Napoleon, Regency, Valor, Dimplex, and more.
Contactgegevens
682 Fennell Avenue East, L8V 1V4, Hamilton, Canada
- 1-800-310-9831
- sales@chadwicksandhacks.com
- chadwicksandhacks.com
4,8
Uitstekend
2K reviews
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Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The people at Chadwick and Hacks were…
The people at Chadwick and Hacks were very helpsul . I couldn't find parts for my bbq anywhere else and your company was able to resolve my issues.
Thanks
6 juli 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Bruce! We’re glad we could help track down the Weber Summit parts you needed. Finding replacement parts for older or less common models can be a challenge, so we're happy we were able to help get your BBQ back in working order. We appreciate the 5-star review and your support. Happy grilling!🔥🔥🔥
Great Service
My part had to be ordered, that was made clear when I checked out the order, showed up a couple of weeks later and fit perfectly!
3 juli 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Liz! We’re happy we could get you the right parts for your Broil King BBQ. Hearing that everything fit perfectly is exactly what we like to hear. Thanks for taking the time to leave us a review, and happy grilling! 🔥🔥🔥
Delivery on time
Delivery on time. Excellent Communication. Right Product. I am very satisfied with your service. Thank you so much.
2 juli 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Chris! We’re glad your Dyson replacement cleaner head arrived on time and that everything went smoothly from ordering to delivery. We appreciate your kind words and your 5-star review. If you ever need anything else, we’re here to help!
10/10 no notes.
BBQ arrived with all the accotrouments in perfect working order. Was delivered to my place professionally. Both gentlemen were polite and helpful in answering my questions. 10/10 no notes.
26 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Irvin! We’re glad your new Masterbuilt Gravity Series smoker arrived in perfect condition and that our delivery team made the experience a positive one. It’s great to hear they took the time to answer your questions and make sure everything was ready to go. We appreciate the 10/10 recommendation, and look forward to seeing you at the store! 🔥
Fast shipping. Good prices.
I was able to find the parts I needed at a better price than anywhere else. Was shipped fast.
2 juli 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Shannon! We’re glad we had the Kamado Joe parts you needed at a great price and could get them shipped out to you quickly. We appreciate your 5-star review and hope you enjoy your upgraded setup. Happy grilling! 🔥🔥🔥
I’ve bought 3 bbqs from them in the…
I’ve bought 3 bbqs from them in the last 5 years. Every time the experience is wonderful the people are great. Their delivery service is great and having it show up fully assembled and ready to just roll onto the deck is massive. Couldn’t recommend more
22 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Jeffrey! It means a lot that you've chosen us for three BBQ purchases over the years. We're glad our team has consistently delivered the level of service you've come to expect, and that your latest grill arrived assembled and ready to enjoy. We truly appreciate your recommendation. Happy grilling! 🔥🔥🔥
Prompt
Prompt, efficient, easy online order that was delivered without upset! I’d definitely recommend!
26 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thanks, Paul! We're happy to hear your fireplace parts order arrived promptly and that the process was smooth from start to finish. Thanks for choosing Chadwicks & Hacks — we really appreciate your recommendation!
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Michael! We’re glad everything went smoothly with your Louisiana Grills Kamado order and that our team kept you informed throughout the process. We appreciate your kind words and hope you're enjoying the new addition to your backyard. Happy grilling! 🔥🔥🔥
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Ron! We’re glad your order was ready quickly and that you had a positive experience with our team. We appreciate the 5 stars and hope you enjoy putting your new Thermoworks to good use. Happy grilling! 🔥🔥🔥
Huge selection of bbq accessories at…
Huge selection of bbq accessories at great prices as well as awesome customer service
12 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Stephen! We’re glad you found some great BBQ accessories and had a positive experience with our team. We appreciate the 5 stars and hope you enjoy putting your new Napoleon accessories to good use. Happy grilling! 🔥🔥🔥
Barbeque purchase and review
I was able to use both your online chat as well as phoning in to ask questions about the barbecue before buying. Staff was helpful and knowledgeable. They assembled and delivered in good time and in perfect condition. Would definitely recommend them.
11 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Donna! We’re so glad our team could answer your questions and help you feel confident before purchasing your new Napoleon BBQ. It’s great to hear everything from assembly to delivery went smoothly. We truly appreciate your recommendation. Happy grilling! 🔥🔥🔥
Well done (no pun)!
Had stock of the exact parts I needed and rapidly shipped and received.
Well done, highly recommended!
18 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Danny! We’re glad we had all the Napoleon parts you needed in stock and could get them on their way to you so quickly. We really appreciate your recommendation and hope your BBQ is back in top shape. Happy grilling! 🔥🔥🔥
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Michael! We’re glad your Napoleon warming rack arrived just as expected and that the ordering process was quick and easy. We appreciate the 5-star review and hope to help you again whenever you need BBQ parts. Happy grilling! 🔥🔥🔥
KAMADO Joe Grill
for never having set foot in the actual Chadwick Hacks showroom and making a purchase through the excellent service of Sara was a wonderful experience. The communication efficiency and follow up of all aspects were five star and well appreciated. A very pleasurable purchase experience.
16 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you for the wonderful review! We’re so glad Sarah could make your Kamado Joe purchase smooth and enjoyable, even from a distance. It’s great to hear her communication and follow-up made the process easy from start to finish. We truly appreciate your kind words and hope you enjoy your new grill. Happy grilling! 🔥🔥🔥
Le service à la clientèle est tout…
Le service à la clientèle est tout simplement excellent et impeccable, sans oublier la gentillesse de la personne à qui j’ai parlé. L’emballage du produit était parfait et le temps de la livraison a été respecté tel que prévu.
Je suis totalement satisfaite et je recommande vivement cette compagnie.
16 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Merci beaucoup, Colette! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe et que votre Kamado Joe est arrivé en parfait état, dans les délais prévus. Merci pour votre confiance et votre recommandation. Nous vous souhaitons de nombreux excellents repas sur votre nouveau barbecue! 🔥🔥🔥
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Thank you so much, Colette! We're sp pleased to hear you had a great experience with our team and that your Kamado Joe arrived in perfect condition and on time. Thank you for your trust and recommendation. We wish you many wonderful meals on your new barbecue! 🔥🔥🔥
Great service and product.
15 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, HM! We're so pleased that you are enjoying your new cover, and that our team provided great service during your visit. Happy grilling! 🔥
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Billy! We appreciate you taking the time to share your experience. So glad that you found our website easy to use, and that we had the Thermoworks product in stock.
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Jonathan! We're so pleased that our team got your replacement Yoder part out quickly, and that it was exactly what you needed. Happy grilling! 🔥
The associate that served me was…
The associate that served me was friendly and got my order quickly. No issues.
2 juni 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you for sharing your experience! We're glad to hear that our team provided friendly service and that your order was ready for pick up quickly. Happy grilling! 🔥🔥🔥
Excellent experience purchasing my new…
Excellent experience purchasing my new grill. The delivery was fast, and the delivery team was professional and kind. When we realized an item was missing, the service department was quick to resolve the issue and shipped it separately immediately. Highly recommended.
31 mei 2026
Antwoord van Chadwick's & Hack's Fireplace & BBQ
Thank you, Tomer! We’re glad you’re enjoying your new Napoleon BBQ and that our delivery team took good care of you. While we missed one package of accessories on the initial delivery, we’re happy we could get it shipped out right away. We appreciate your recommendation, and happy grilling! 🔥🔥🔥
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