Chapter Law Reviews 

203
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... Toon meer

Beoordeeld met 4 van de 5 sterren

My experience with Chapter Law was good to begin with, communication with Kerry was clear and smooth, things were going quite well up until the point she went on annual leave. Unfortunately there w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chapter Law were recommended to us by our estate agents during our recent house sale and purchase. Initially we found the app somewhat challenging to negotiate, but once we were able to discuss any... Toon meer

Bedrijfsgegevens

  1. Notaris

Geschreven door het bedrijf

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(203)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Positive all round!

My experience with Chapter Law has been exceptionally positive.
The sale of my house turned into quite a long journey, but having regular, consistent communication from my solicitor made all the difference. It genuinely felt like we were working together throughout the process, which was incredibly reassuring. I cannot fault the service I received and would not hesitate to use Chapter Law again in the future.

17 december 2025
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Antwoord van Chapter Law

Thank you, Gemma, for your thoughtful feedback and kind words.
We’re pleased our communication and support made the process reassuring, and we look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

House purchase

Stephen represented us in buying our new property, we would highly recommend him, he kept us updated constantly, was extremely helpful and accommodating with all our questions and requests. He made what could have been a very stressful time seem like plain sailing. Thank you so much

12 december 2025
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Beoordeeld met 5 van de 5 sterren

Beverley Clinton has been amazing as a…

Beverley Clinton has been amazing as a conveyor. Has gone above and beyond for us. Always available for questions and reassurance
We would highly recommend Bev via Chapter Law Longbridge office
Bev has taken alot of the house selling and buying stress away Is an excellent communicator and very approachable

1 december 2025
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Antwoord van Chapter Law

Thank you for your kind words and recommendation – we’re delighted to hear Beverley made the process less stressful for you.
We’ll be sure to pass on your lovely feedback, and wish you all the best in your new chapter.

Beoordeeld met 5 van de 5 sterren

I’m absolutely delighted with the speed and dedication

I’m absolutely delighted with the outstanding service I received from Charlotte and the entire team at Chapter Law. From the very first conversation, they were professional, attentive, and genuinely committed to achieving the best outcome for my property sale. Their communication was clear, timely, and reassuring at every stage.

Thanks to their expertise and proactive approach, my property was successfully sold in just 8 weeks! The whole experience felt smooth, stress-free, and exceptionally well managed.

I’m incredibly grateful for their hard work and dedication. I wouldn’t hesitate to recommend Chapter Law to anyone looking for a trustworthy, efficient, and highly capable team.

Thank you, Charlotte and team, you made the entire process an absolute pleasure!

28 november 2025
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Antwoord van Chapter Law

Thank you for such a wonderful and detailed review – we’re delighted Charlotte and the team delivered a smooth, stress-free experience for you.
Your recommendation means a great deal to us, and we wish you every success going forward.

Beoordeeld met 5 van de 5 sterren

Hassle free process

Once mortgage was in place it was a hassle free process with the app letting you know when every step was complete as well as getting emails.

24 oktober 2025
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Antwoord van Chapter Law

Thank you for your great feedback – we’re pleased to hear the process was clear and hassle-free for you.
Keeping you informed every step of the way is important to us, and we appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

We recently went through the process of…

We recently went through the process of purchasing our first home. From the beginning Sahlia was always available to answer any questions along the way. She was courteous and professional throughout the process. We appreciate her support and advice along the journey.

27 oktober 2025
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Antwoord van Chapter Law

Thank you for your lovely feedback – we’re so pleased Sahlia was able to support you throughout your first home purchase.
Congratulations on your new home, and we wish you every happiness for the journey ahead.

Beoordeeld met 5 van de 5 sterren

We recently purchased our first home…

We recently purchased our first home with Chapter Law, and the experience was fantastic from start to finish. Our solicitor, Sahlia, was absolutely brilliant – professional, efficient, and always kept us informed throughout the process.

3 oktober 2025
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Antwoord van Chapter Law

Thank you for your lovely feedback – we’re so pleased Sahlia provided such a professional and supportive experience throughout your first home purchase.
Congratulations on your new home, and we wish you all the very best for the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

Chapter Law in Longbridge provided conveyancing services for our recent house move. From the outset, the process was simple and straightforward. The conveyancer assigned to us was Sahlia Ali. Sahlia was simply excellent at her job. She ensured that, from outside, we were ready to proceed quickly and entered into some tough negotiations with conveyancers in our chain who weren’t so efficient. Sahlia was thorough and robust, providing both reassurance and advice when we needed it. We will be using Chapter Law, and will be asking for Sahlia to be our conveyancer for our up and coming purchase.

15 oktober 2025
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Antwoord van Chapter Law

Thank you for your excellent review – we’re delighted to hear Sahlia provided such thorough, proactive support throughout your move.
We truly appreciate your trust and look forward to working with you again on your upcoming purchase.

Beoordeeld met 5 van de 5 sterren

Friendly, Professional and Great Communication

We recently worked with Sahlia Ali on our property transaction and were very impressed. Although they are fairly new in their role as a Conveyancer, they handled our case with professionalism, attention to detail, and clear communication throughout. They made the whole process smooth and kept us well informed at every stage. We felt reassured and confident in their ability, and we wouldn’t hesitate to recommend them.
Thanks,
Josh

6 oktober 2025
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Antwoord van Chapter Law

Thank you for your kind words and detailed feedback – we’re pleased Sahlia’s professionalism and communication made the process smooth and reassuring for you.
We truly appreciate your recommendation and wish you all the best going forward.

Beoordeeld met 5 van de 5 sterren

Chapter Law provided a professional and efficient service.

Chapter Law provided very clear information regarding their 16-step sale process, which was easy to follow. As each step was achieved, this fact was communicated to me. Their helpful 'Client Care' booklet contained valuable information regarding timescales, services provided and costings/disbursements. However, if I needed to speak to a 'person' Misbah took my calls and responded in a professional and meaningful way. During the 'key' period, as we approached exchange of contract and completion date, we spoke almost daily. It was an efficient and professional service which I cannot fault.

25 september 2025
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Antwoord van Chapter Law

Thank you for your detailed and positive feedback – we’re delighted to hear you found the process clear, efficient, and well supported throughout.
We’ll be sure to pass on your kind words to Misbah, and truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

100% recommend Chapter law

Chapter law are very good. Zahrah looked after the sale of our house, she kept us upto date with everything and answered any questions we had very quickly. Would definitely recommend chapter Law. This is actually our second time using them.

10 september 2025
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Antwoord van Chapter Law

Thank you for your great feedback and continued trust – we’re so pleased Zahrah kept you well informed and supported throughout your sale.
We really appreciate your recommendation and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

I have recently used Chapter Law to…

I have recently used Chapter Law to represent me when selling my property. Dealing predominantly with Kerry who has acted promptly and kept me well informed throughout the entire process. Unfortunately on completion day it was Kerry's day off but I then spoke with Zahrah who called me before the offices even opened to ensure that everything was dealt with in a timely manner. I would 100% recommend and would also use Chapter Law again in the future.

24 september 2025
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you, Kate, for your wonderful feedback — we're delighted Kerry and Zahrah made your property sale smooth and stress-free.
We truly appreciate your recommendation and look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Zahrah was really helpful and the…

Zahrah was really helpful and the process was quick as soon as I started dealing with her. Thanks!

19 september 2025
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Antwoord van Chapter Law

Thank you for your kind feedback – we’re delighted to hear Zahrah was so helpful and helped move things along quickly for you.
We really appreciate you taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

Do not use chapter law

Do not use chapter law!
I was not their client but I was on the receiving end. Incompetent and unprofessional, making promises to send documents over and never holding to their word. 6 months waiting to get things sorted and had to pull out of the sale in the end. Sort your solicitors out chapter law!
I will never recommend or use them.

13 september 2025
Review zonder uitnodiging
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Antwoord van Chapter Law

We take all professional obligations seriously and conduct our work in accordance with the highest legal and regulatory standards. Our duty is always to our own clients, we must operate within the confines of those instructions and the relevant legal framework.

While we regret that your experience with the overall process was unsatisfactory, we do not recognise the characterisation of our firm as “incompetent” or “unprofessional.” Matters involving multiple parties can often be delayed due to factors beyond our control.

We remain committed to maintaining the integrity of our practice and ensuring that our clients receive diligent and professional representation.

Beoordeeld met 5 van de 5 sterren

Great service - very professional & reliable.

I had a smooth and stress-free experience with this solicitor. They were professional, clear in their communication, and always responsive. I felt well-supported throughout the process and would definitely recommend their services. Will be using Chapter Law again.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you for your great feedback – we’re pleased to hear you had such a smooth, professional, and stress-free experience.
We really appreciate your recommendation and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Zahrah Is absolutely outstanding

Zahrah Is absolutely outstanding, nothing is too much trouble for her, she has executed her conveyance exceptionally well, even going up and beyond her duty to help me. Thank you Zaharia, Chapter Law must be very thankful to have such a polite and the exceptional employee.

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you for your wonderful feedback – we’re thrilled to hear Zahrah went above and beyond to support you throughout your conveyance.
We’ll be sure to share your kind words with her, and truly appreciate you taking the time to recommend us.

Beoordeeld met 1 van de 5 sterren

Incompetent

If you’re in a chain with this law firm I would advise you to pull out, their incompetence is on another level. I’m in a chain of 5, all other solicitors are ready to exchange as were the top being represented by Chapter Law, until they changed their mind and decided they had some more enquiries to iron out. This firm has been holding up the chain FOR TWO MONTHS, I just tried to call them and they wouldn’t even tell me how to make a complaint, they told me to find out myself and hung up on me. If I could give a minus rating I would. They’re an absolute shambles of a firm who think it’s ok to mess with people’s lives. Google reviews are imminent, solicitors should be held to account for their lack of urgency,integrity and incompetence.

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Chapter Law

You are not a client of Chapter Law, so legally we cannot deal with you directly. Our duty is to our clients, and ensuring all legal matters are properly resolved before exchange is part of that. We noticed you’ve also left a negative review for your own solicitor, which makes it clear delays in a chain cannot simply be blamed on us.

Beoordeeld met 5 van de 5 sterren

Seamless conveyancing experience

I have bought and sold quite a few properties over the last 20 years and this was my first time using Chapter Law. It was the easiest and most straightforward conveyance experience I have ever had. E mails were always answered, calls returned and I was always kept updated. What a refreshing change! Special thanks to Charlotte and Beverley for their help. I would recommend them to anyone looking for a seamless conveyancing process

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you for such a fantastic review – we’re delighted to hear this was your smoothest conveyancing experience to date.
We’ll be sure to pass on your kind words to Charlotte and Beverley, and truly appreciate your recommendation.

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