Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... Toon meer
My experience with Chapter Law was good to begin with, communication with Kerry was clear and smooth, things were going quite well up until the point she went on annual leave. Unfortunately there w... Toon meer
Bedrijf heeft geantwoord
Chapter Law were recommended to us by our estate agents during our recent house sale and purchase. Initially we found the app somewhat challenging to negotiate, but once we were able to discuss any... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.
Contactgegevens
First Floor, 12 Church Green East, B98 8BP, Redditch, Verenigd Koninkrijk
- 01527 910505
- hello@chapterlaw.co.uk
- chapterlaw.co.uk
4,4
Uitstekend
203 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My experience with Chapter Law was good…
My experience with Chapter Law was good to begin with, communication with Kerry was clear and smooth, things were going quite well up until the point she went on annual leave. Unfortunately there was a slight miscommunication in hand over but once this was resolved everything progressed fairly quickly.
Zahrah was friendly and polite, responding to my requests promptly.
All in all after a couple of issues which were dealt with, the whole process transitioned well to the end date.
Thank you to Zahrah and team
15 augustus 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you for your honest and thoughtful feedback – we’re pleased the communication and support from Kerry and Zahrah helped bring everything to a smooth conclusion.
We appreciate your understanding and are glad the process was resolved positively in the end.
Efficient
We had the pleasure of having Sahlia as our case handler. Very informative which was presented with transparency. Efficient and very professional. There were times when we couldn't get hold of Sahlia but always called back in a timely manner.
If you do have Sahlia as your assigned case handler then you're in good hands.
4 juli 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you for your kind and balanced feedback – we’re pleased to hear Sahlia’s professionalism, transparency, and efficiency gave you confidence throughout.
We truly appreciate your recommendation and are glad you felt well supported.
Marcus
We used Chapter Law on our recent house purchase and have to say that Kerry and the guys were great. They kept is informed all the way through, made the technical stuff easy to understand and always advised on the next steps, what was required of us and what to expect. There were some difficult people in our chain and Chapter Law responded professionally at all times. I would have no hesitation in using them again or recommending them to others.
17 juli 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you for your wonderful feedback – we’re delighted Kerry and the team kept everything clear, professional, and well managed throughout your purchase.
We really appreciate your recommendation and would be happy to support you again in the future.
Great service from Andrena
Great service from Andrena, very responsive and professional in keeping us updated with the sale and purchase process. Thank you, Liam and Lidia
18 juli 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you for your lovely feedback – we’re delighted to hear Andrena provided such responsive and professional support throughout your sale and purchase.
We’ll be sure to share your thanks with her, and wish you all the best going forward.
Antwoord van Chapter Law
Thank you for your feedback – we’re pleased to hear you were happy with the level of communication you received.
We appreciate you taking the time to share your experience with us.
Rebecca Bratt
I used Chapter Law for my recent house sale. I dealt with a lady called Beth Hodson who was brilliant. She swiftly responded to emails and any queries I had, was definitely on the same page as me regarding a few matters and was an all round pleasure to communicate with. Beth made the process very stress free so thank you for that. Highly recommend
14 juli 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Rebecca, Thank you so much for your kind words and recommendation! We're thrilled to hear that Beth provided such a smooth and supportive experience during your house sale. It's great to know she was responsive, understanding, and a pleasure to deal with throughout the process. We’ll be sure to pass on your lovely feedback — she’ll be delighted to hear it!
Zahrah is a credit
Zahrah is a credit, she responds quick, always answering any questions and progresses matters quick. We had some difficult parties in our transaction and Zahrah was always on top of them.
7 juli 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you for your kind words! We're so pleased to hear that Zahrah made a real difference during your transaction. Her responsiveness, persistence, and attention to detail are a true asset to our team — especially when challenges arise. We’ll be sure to pass along your lovely feedback to her!
Fantastic experience with Chapter Law
Fantastic experience with Chapter Law. Sahlia successfully navigated a number of complications with the sale of our property. She was responsive, well-informed, and reliable. We wouldn't hesitate to use Chapter Law again.
3 juli 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Niki, thank you for writing us such a kind review! We are delighted to hear that we provided you with such excellent service!
Sahalia at chapter Law …
Sahalia at chapter Law sorted the sale of my mother’s house quickly and professionally. Keeping us up to date every step of the way. Will definitely use chapter law again.
30 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Deborah,Thank you so much for your kind feedback! We're delighted to hear that Sahalia handled the sale of your mother’s house with such professionalism and efficiency. It’s great to know you felt well-informed throughout the process. We truly appreciate your trust in Chapter Law and look forward to working with you again in the future.
Using Chapter Law for our first house…
Using Chapter Law for our first house sale ever after 41 years went extremely well and Sahlia Ali did a brilliant job working for and with us explaining everything we needed to know and do. I would definitely use and recommend this company.
10 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you for your kind words and for placing your trust in Chapter Law for such an important milestone. We're so pleased to hear that Sahlia Ali guided you through your first house sale with clarity and care.
Really helpful and supportive
Really helpful and supportive. Took all the hassle out of it for me. Would highly recommend.
24 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Claire, Thank you for writing us a great review! We are delighted that you would recommend us!
Great help on our recent probate sale
Easiest onboarding I've ever done with a solicitors, the team helped guide me through. I had no idea what I was doing with our probate sale but they helped answer all my questions.
13 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Jon,Thank you for your lovely feedback! We're so pleased to hear that the onboarding process was smooth and that our team could guide you through the probate sale with clarity and support. It’s completely normal to have questions during such a process, and we’re glad we could be there to help every step of the way. We really appreciate your kind words!
Chapter law were brilliant dealing with…
Chapter law were brilliant dealing with the purchase of my property. Fantastic communication kept me updated every step of the way. If your looking for a solicitor would highly recommend.
2 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi David,Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with Chapter Law during your property purchase. Clear and consistent communication is something we pride ourselves on, so it’s great to know you felt supported throughout. We truly appreciate your recommendation!
Would definitely recommend Chapter Law…
Would definitely recommend Chapter Law and many thanks to Sahlia Ali for your professionalism, which made the process of selling our property run so smoothly.
13 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Andrea, Thank you for your kind recommendation! We’re so pleased to hear that Sahlia Ali’s professionalism helped make your property sale run smoothly. We’ll be sure to pass on your thanks to her — she’ll be delighted to hear your feedback. It was a pleasure working with you!
Selling my property
Excellent service , kept us updated about everything, and sorted any problems that arose
13 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi David, Thank you for your kind feedback! We're glad to hear you were happy with the service and that we were able to keep you updated and resolve any issues along the way. It was a pleasure working with you!
Game of 2 solicitors!
I had to change solicitor part wat through the process due to unforeseeable circumstances. The change over saw an efficient purchase of my house, my new solicitor was proactive throughout the process. Dealt with all my queries no matter how trivial thy might have been with the same professionalism throughout and without making me feel like an idiot. Would be a 5* rating if I had my last solicitor from the outset- and would have probably saved the stamp duty by completing before the 1st April.
28 mei 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Karl, Thank you for sharing your experience. We understand how challenging changes during the process can be, and we’re glad to hear your new solicitor provided proactive, professional support every step of the way. It’s important to us that you feel comfortable asking any questions, no matter how small, and we’re pleased that was the case for you. Wishing you all the best!
Just simply wonderful…
A heartfelt thank you to the wonderful team at Chapter Law, especially Cameron and the ladies who guided my brother and me through the sale of our late grandmother’s home. We have worked with several solicitors in the past but this experience truly stood out. From start to finish the process was seamless, professional and handled with genuine care. Our estate agents recommended you and we are so glad they did. We will definitely be passing that recommendation on to our friends and family.
13 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you so much for your heartfelt feedback. We’re truly honoured to have supported you and your brother during such an important time. Cameron and the team will be delighted to hear your kind words — providing seamless, professional, and caring service is what we strive for every day. We’re grateful to your estate agents for the recommendation and even more grateful to you for passing that on to your friends and family. Please don’t hesitate to reach out if you ever need us again.
A great experience
Beth Hodson was very efficient, helpful, easy to get in touch with and a joy to work with. Based on my experience, I would definitely use Chapter Law again, and will recommend them to others.
17 juni 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Lisa, thanks for taking the time to write us a great review! We are pleased that Beth provided you a great service!
Smooth sale and transfer of my…
Smooth sale and transfer of my property, constant updates given by Chapter Law as to position of transfer, very friendly staff and always helpful.
30 mei 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Hi Phillip, Thank you for taking the time to write us a great review!
Mixed experience
I am rating 5 star for the service I received from Beth Hodson and Sahlia who were always prompt in responding to any queries.
Other than this I found the lack of communication very frustrating. House sales and purchasing are so stressful and even if solicitors are busy it only takes a minute to delegate to a secretary or receptionist to make a call to clients.
I feel this aspect of client care really lets the firm down.
My estate agent was called with updates rather than myself which always seemed odd as I was paying for this service.
16 mei 2025
Review zonder uitnodiging
Antwoord van Chapter Law
Thank you very much for taking the time to leave your feedback. We're truly pleased to hear that Beth and Sahlia provided you with prompt and helpful service — we’ll be sure to pass along your kind words to them.
We fully understand how stressful the process of buying and selling a home can be, and agree that consistent and direct updates are a vital part of alleviating that stress. Your feedback is invaluable in helping us improve. Thank you once again for both your praise and your honesty
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.