CharterUP Reviews 

Great Bus trip and excellent driver (Larry)

The booking process was wonderful and the agent , Chrissy Hurst, answered my many questions and many texts promptly . The trip went smoothly and as planned.

The bus was in really great shape, clean and spacious. Most importantly the Driver Kelvin was amazing. He was nice, hospitable and most importantly he drove very safely. We barely felt any bump which was great because we have some passengers in our group that get motion sickness. Would highly recommend Gary's Tours. Thank you

It was a great day with the CharterUp organization. The busses were on time and got us to our destination in a timely matter. Great drivers, professional. We are very much satisfied and will refer you to other organizations.

Mr. Murad was really very helpful during the inspection. He was so generous in transporting us from one hospital to another. He was also very patient. I am recognizing him for doing a great job.

Very happy with the customer service and our overall experience.

Our hotel was directly across from Gainbridge Fieldhouse, and our pickup time was right before the Fever tip-off. As a result of the Fever game, parking, Uber drop offs and bus pickups were not allowed. Our driver went above and beyond to communicate her location and suggest alternative pick-up locations. She did a great job maneuvering through the crazy game traffic (both ways!) and was extremely personable. She was terrific!

The bus was beautiful…looked brand new! The driver was great!

Customer service was great.

Thank you so much for your professionalism, kindness, and excellent service over the past two days. We truly appreciated all your help and support throughout the event.
A special thank you to Salomon, our driver, for being so professional, friendly, and helpful. He made everything so easy for us and was a pleasure to work with.

Every single driver was excellent, on time, courteous and the buses were spotless

On time, safe, a d friendly.

Driver was super. Bus was smooth and clean

Communication from booking to drop off was spot on. Driver was great! Highly recommend.

We needed to book same day transportation for 25 people after a cancelled flight and Charter Up was our savior! Within hours of calling they were able to get us a bus to drive us to our final destination. Could not recommend them more!

Nuestra experiencia fue, que hablan nuestro idioma, que uno de los choferes nos agarraron el paraguas, que oraron con nosotros, que siempre se nos respetó, nos dieron un trato único, respetuoso, que nos dan la información adicional, fueron unas grandes personas, que Dios los siga bendiciendo,

Trip booking was very easy, and the team at CharterUp was responsive and very accommodating. They went above and beyond for our requests and making sure we were taken care of.

Reasonable price and great service

The service was great and the driver's were very professional.