Kayak was for many years -- until this month -- my go to travel search engine. But no more...never again. Just experienced the worst travel booking experience ever, in 50 years of domestic/... Toon meer
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Lees wat reviewers zeggen
Enzo made the experience great. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Don't forget, there is a tip option while checking out, these fine... Toon meer
Bedrijf heeft geantwoord
I was thoroughly impressed with the ease with which I was able to book with Chatdeals. Quite frankly, I was skeptical to start with but Raavi's prompt in the chat window made it so comfortable. She wa... Toon meer
Bedrijf heeft geantwoord
I don't normally write reviews. I got into Chatdeal through a search on Kayak. I got the best possible agent to help me out. Her/His name was Diamond. The person was patient, persistent, empathetic, a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Best flights for your dream destination. Book easily, Fly anywhere!
Contactgegevens
980 6th Ave, 10018, New York, Verenigde Staten
- +1 (888) 839-0189
- investigation@chatdeal.com
- chatdeal.com
3,6
Gemiddeld
2K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Totally a positive experience!!
20 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Joshua Lantzy,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Faithfully Yours,
Chatdeal Team
very helpful
20 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Janet,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance.
Faithfully Yours,
Chatdeal Team
Greg thank you
20 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Julien,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Greg.
Faithfully Yours,
Chatdeal Team
had problems with booking as bank…
had problems with booking as bank rejected or site did not pass me on
Theo helped me get it all sorted out expediently and friendly
thanks Theo
20 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Christian,
Thank you for your feedback! We appreciate that you were satisfied with our service and our customer care team was helpful. We hope that next time you won’t meet any issues in booking with us!
We look forward to seeing you again!
Yours Sincerely,
Chatdeal Team
Sasha was amazing
Sasha was amazing! Helped me with my cancellation and refund request and was very sympathetic to my difficult situation.
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Kellie Lederer,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Sasha.
Faithfully Yours,
Chatdeal Team
I was assisted by Amber to find other…
I was assisted by Amber to find other options for a non-refundable cancellation ticket. He raised a high-priority request to resolve this issue in a sympathetic manner.
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Murugan Appasamy,
We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Amber. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback.
Faithfully Yours,
Chatdeal Team
Crystal was swift in his/her response…
Crystal was swift in his/her response and helped me with my flight cancellation. I would like to get assisted by them again in the future
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Graham,
Thank you for your amazing feedback.
Our agent Crystal, is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Faithfully Yours,
Chatdeal Team
Exceptional Customer Support!
I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. Thank you for the fabulous service!!
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Taylor,
Thanks for trusting us with your trip.
We're glad you enjoyed your experience with our agent Ambrose.
Faithfully Yours,
Chatdeal Team
travel booking service
For a travel service, it is meh. I love the deal I got through them but they require a confirmation before even booking. The person who contacted me didn't speak english well. Honestly, should've cancelled than. They than split my family booking up without explanation, which makes any issues harder to handle. Because when they split up the booking, the DOB and citizenship was all wacky. Thanks to SHANIA in customer service who got it all sorted out for me! You rock and deserve 10 stars!
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Rgoss,
We’ll make sure to pass along these kind words to Shania.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Edgar was great.
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Julia,
We’ll make sure to pass along these kind words to Edgar.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Great customer service
Agent was friendly, thoughtful, helpful, and compassionate.
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Ralph,
Thank you for your feedback! We are really happy that you found our website user-friendly and our chat agent team professional and helpful.
Faithfully Yours,
Chatdeal Team
Experience was nice
Experience was nice. She was really helpful.
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Sudhir Kshirsagar,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance.
Faithfully Yours,
Chatdeal Team
Antwoord van Chatdeal
Dear Abrito,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Edgar .
Faithfully Yours,
Chatdeal Team
Responsive, persistence, helpful
Two thumbs up for ChatDeal, especially Mark, Charlie, and Sawyer. They all did the best they could to get me the best offer. Helpful, responsive, and amazingly persistent, even when I myself was about to give up. Thanks guys! Be back again next time for sure.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Indriana,
We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representatives. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback.
Faithfully Yours,
Chatdeal Team
Checking in on my status
I was concerned about a request I put in as I did not get any updates in 40 hours. However Anotonio was able to look into the information for me and quell my concerns and let me know where the request was and with whom. I am confident I will get the information I need, and the chat support helped me find the information
19 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Joseph,
Thank you for your amazing feedback.
Our agent Antonio, is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Faithfully Yours,
Chatdeal Team.
Adam made my day!
Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. Yeah, I got what I wanted, thank you Adam.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Albert,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with Adam.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Faithfully Yours,
Arangrant Team
I contacted Amber via chat to request a…refund
I contacted Amber via chat to request a refund and she quickly found our reservation and forwarded it on to the appropriate department. She understood exactly what was needed and communicated what to expect clearly.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Valued Customer,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Amber.
Faithfully Yours,
Chatdeal Team
Ambrose was of great help with my…
Ambrose was of great help with my requests regarding a flight booking. Thank you.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Antonella,
Thank you so much for the five rating review.
Ambrose is very thorough and meticulous. We’re glad you enjoyed his assistance.
We hope to serve you again.
Faithfully Yours,
Chatdeal Team
Bucky was amazing!
Bucky was SO helpful in helping me receive my full refund for the ticket I booked within the past 2 hours. He was understanding and very communicative. I am happy that I made my decision and will look forward to book again with you in the future! Much love.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Anthony,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with Bucky.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Faithfully Yours,
Chatdeal Team
Good customer service with Gia
Gia is very helpful in changing my flight ticket, she did exactly what I asked for. Thanks Gia
18 oktober 2022
Review zonder uitnodiging
Antwoord van Chatdeal
Dear Phung Nguyen,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Gia.
Faithfully Yours,
Chatdeal Team
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