Firstly, any alarm sytem being installed, must be RELIABLE. Secondly, the engineer fitting it must also be RELIABLE. Finally, the completed alarm system must be maintained twice a year or minor niggle... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Jack, our regular engineer, came to give our system an inspection. He is always charming, does his work quickly and efficiently and offered some tips to help us with our app.
Bedrijf heeft geantwoord
We have used Gary at Chubb for many years now. He always calls us when our fire extinguisher servicing is due, so that we can arrange a suitable time, and he always arrives promptly. Gary is professio... Toon meer
Bedrijf heeft geantwoord
An unforeseen event meant that my booked appointment had to be altered. I was contacted by Graeme who kept me informed and went above and beyond to ensure that my routine service was still carried ou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
11K reviews
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Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
More faults were discovered which meant…
More faults were discovered which meant a longer visit. Your man coped very well.
12 september 2026
Antwoord van Chubb Fire & Security UK
Dear Sir Norman Lloyd-Edwards,
We appreciate your kind words! It's great to hear that our engineer was able to assist you so efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer is always helpful polite…
The engineer is always helpful polite and explains clearly what he has done.
He was also helpful in the problem I am having in changing the name on my account
12 september 2026
Antwoord van Chubb Fire & Security UK
Dear Elizabeth,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very helpful when we had to cancel an…
Very helpful when we had to cancel an original appointment due to an unexpected funeral.
5 september 2026
Antwoord van Chubb Fire & Security UK
Dear Kathleen,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
As always good service on the same…
As always good service on the same month every year.
5 september 2026
Antwoord van Chubb Fire & Security UK
Dear Ladybird Kennels,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Highly recommended
Very efficient, friendly, completed inspection and job on the day. Always rings before coming which is very helpful and premises not occupied all the time.
Very satisfied.
12 september 2026
Antwoord van Chubb Fire & Security UK
Dear Dorothy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service
The operative was punctual, polite and efficient. Always a pleasure to deal with him.
5 september 2026
Antwoord van Chubb Fire & Security UK
Dear Mr David Allen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Professional dependable service.
Engineer arrived on time as arranged and did a thorough test/inspection of my security alarm system.
11 september 2026
Antwoord van Chubb Fire & Security UK
Dear Clive,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The agent was friendly
The agent was friendly, did a lot of work and gave me the number of the security batteries for the sensors. The time was most pleasant.
11 september 2026
Antwoord van Chubb Fire & Security UK
Dear Lawrence,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Annual Check-Up Done Efficiently and Efferctively
It was the first time Les had been to us. Our alarm system was installed in 1995 when we moved in. Les clearly knew his job, and was left to check everything was in order.
It was, except the battery was on the low side, and might run out before the next Annual Review.
He quickly installed a new battery.
He was both very polite and cheerful. He explained everything very clearly too.
A pleasant and pleasing encounter!
10 september 2026
Antwoord van Chubb Fire & Security UK
Dear Ivor,
Thank you for your wonderful review for Les! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Stewart,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very helpful engineer in Chris Kerrigan…
Very helpful engineer in Chris Kerrigan who offers great advice and helps keep us as Fire safe and complaint as possible
4 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
the engineer as always was polite…
the engineer as always was polite ,punctual and tidy in his work
10 september 2026
Antwoord van Chubb Fire & Security UK
Dear Robert,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great Service
Adrian is very friendly, good time keeping and keeps us update with what hes doing.
11 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Technician was on time and polite…
Technician was on time and polite carrying out his service visit very efficiently.
4 september 2026
Antwoord van Chubb Fire & Security UK
Dear Mandeville,
We appreciate your kind words! It's great to hear that our customer service team was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Colin is a kind
Colin is a kind, gentle man. Just went about the job at hand professionally.
11 september 2026
Antwoord van Chubb Fire & Security UK
Dear Jon,
Thank you for your wonderful review for Colin! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Mr Stuart,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
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