We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Trying to book a green card test. Clicked on a website and didn’t know it was a third party paying twice as much as I should. They didn’t give me the correct date or time. So I rang up the number on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

CITB have impressed me a great deal over the last few years. There has been a clear willingness to keep improving the systems and how the work with industry. I can only provide my experience... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Natalie Sprake has been helping us with our carpentry apprentice enrolments for a few years now, and honestly, she’s brilliant. She’s always there with advice, really supportive, and keeps us updated... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just attended the 5 day SMSTS course delivered by Mark Dixon. Course was great, Mark throughly covered all topics throughout and gave, good real life site examples to areas that then made you relate t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Liefdadigheidsorganisatie

Geschreven door het bedrijf

CITB is the industry training board for the construction sector in England, Scotland, and Wales. It’s our job to help the construction industry attract talent and to support skills development, to build a better Britain.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

288 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really good communication from citb…

Really good communication from citb representative Allison Morris gone everything sorted without any problems

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Allison has been amazing with her…

Allison has been amazing with her support and help throughout the process of hiring and training out apprentice, keeping us up to date throughout and with regular check ins! Would absolutely use citb in future for any training requirements!

1 november 2024
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Allison morris is who I mainly deal…

Allison morris is who I mainly deal with and I find her very helpful. She always does her best to solve any issues I have or answer any questions I ask her.

7 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

CITB has been a valuable website for my…

CITB has been a valuable website for my business when employing an apprentice. Alison Morris helped me navigate the ins and outs of what I needed to do in relation to grants. She has been a pleasure to deal with.

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Alison was very helpful she explained…

Alison was very helpful she explained everything very clear to me and helped me out with the ordering off the apprentice card

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Helpful service & easy process

CITB made the process easy, with particular thanks to the help and guidance from Allison. She went out of her way to guide me every step of the way.

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Allison Morris

Allison Morris
Is extremely helpful, she is an Excellent help with sorting out all my problems and queries.

5 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

CITB Support

The support from CITB specifically our local support advisor Allison Morris has been fantastic. She is extremely knowledgeable about the various courses, grants and funding available and how to making bookings and claims, and keeps in regular contact with our team.

15 januari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Citb

I have worked with Alison Morris on several occasions and always found her very helpful.She has a broad knowledge of the citb.On a whole the citb Is a helpful vehicle for any apprentice.

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Great service and guidance for my fist apprenterships

I have used CITB services for various appointments and training.

Excellent feedback always available for calls and questions. I had the pleasure of dealing with Allison Morris from the Northeast area.

We are currently using CITB help once again as we have 3 more apprenticeships ongoing.

11 oktober 2024
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 1 van de 5 sterren

CITB on a whole

CITB on a whole, is a bit of money spinner for those at the top of the trust, I personally think.

When a company runs at a loss due to a main contractor going bust on them and are owed a lot of money from the other company, CITB still want your yearly levy money from you, no matter what and no excuses!!!
Why is there nothing in place for situations like that??? Which that won't help struggling companies at all, far from it, having to pay a CITB levy when they have made no profit and ran at a loss, (but they will help take you under)!

Though the only good thing about CITB from my personal experiences are the personal advisors who come into college and are on hand to help, they can't help you enough, Alison Morris & Gareth Pugh thanks for your help throughout the years.

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have had excellent support from Employer Support Advisor

We have had excellent support from Allison Morris with regards to our apprentices. Allison is extremely knowledgeable, always gets back to us promptly and helps with all queries and has made the process of employing apprentices so much easier for our business

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

It’s great working with CITB…

It’s great working with CITB especially Allison Morris to who we have a great relationship with. She’s always very helpful, thorough, and extremely knowledgeable regarding the grants, schemes and procedures at CITB. We really would struggle without her

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Lady who helps me sort stuff out called…

Lady who helps me sort stuff out called alison is a very very helpful person always there when a need some information and help

4 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

Citb are a very good organisation there…

Citb are a very good organisation there all work as a team especially the representative Allison morris I will definitely be using them again
Regards David gell
D k gell construction Ltd

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

I have been dealing with CITB for a…

I have been dealing with CITB for a number of years now and had 3 apprentices. I have dealt with Allison Morris for all of them she is exceptional always has everything in order and helps at any point the best she can I can not praise her enough she does a marvellous job thank you.

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 5 van de 5 sterren

We really couldn’t rate CITB any…

We really couldn’t rate CITB any higher, they’ve helped us with integrating our apprentices hassle free as well as working closely with their designated colleges. Receiving the government grants couldn’t be easier and the incentives offered at more than fair compared to the levy payments we make.
We recover all of our training costs through there portals which allows our operatives to be right up to date with all of their H&S requirements at no extra cost to our business or the individuals.

Allison Morris predominantly looks after ourselves here at Nationwide Brickwork and she is a credit to CITB. She explains everything simply and take us through the whole process step by step as-well as keeping up-to date with any changes and incentives which are brought in.

11 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 1 van de 5 sterren

HSE MAP TEST

I totally agree with another review which states the following :

Just disgusting what the CITB is doing to this industry.

This is NOT about improving safety.

This is purely a money making merry-go-round for them.

For a start, what other app developers charge same-cost payment for EVERY update?

These tests are ridiculous now. I'm a site manager with 25 years experience and a degree in Civil Engineering from one of the best universities in the country. I'm now looking at having to take a week off to study for this test. This is not an exercise in updating or improving my concept of health and safety. This is an exercise in MEMORISING the hundreds of word-twist, semantic-based, trick questions. JUST PATHETIC. -

I also have been in the industry with over 25 years experience in management. I have held a Black card since they came out and have never failed a touch screen test until this time, where I have failed four times in a row. I have an NVQ Level 7 which is equivalent to a Masters degree yet I cant pass a simple HSE touch screen test now !! How on earth do the government and CITB expect to get more people onto construction sites with tests like these. They are just a way of earning money...

10 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Good Morning Mr Cook,

Thank you for your feedback. As a non-profit organisation we are here to support the construction industry, so we're sorry to hear that you feel this way. We understand how frustrating it must be to have invested time in revising and taking mock tests, yet not passed.

The test content has been updated to ensure it is suitable for today’s managers and professionals, taking into consideration changes in legislation, working practices, and new technology in the construction industry. The test was developed by qualified HS&E experts, to ensure that it is relevant and applicable to today’s modern workforce. It is not role specific.

As a training board, we need to reach a very diverse audience. This ranges from managers and professionals who work in micro-sized businesses, to those that work for large major contractors with a full regime of bespoke training in place. Candidates taking the test will have a high level of responsibility within their roles. They have a duty to protect those they manage and even those they don’t. They must understand the risks of working in a construction environment, lead by example, and have the tools to embed and implement health and safety protocols and procedures.

To reassure you – the team take feedback received from candidates very seriously, it is collated and reviewed and remedial action is taken where necessary. Feedback is important to us, it helps us ensure that our products and services are fit for purpose and continue to support the construction industry. If you have specific feedback regarding certain questions, please can we ask you to take screenshots and send them with any suggested improvements to testingservicesfeedback@citb.co.uk.

Information about support available, including how to re- schedule a test if you require more time to revise, and the changes made to revision materials, can be found on the Managers and Professionals test webpage.

Best wishes
CITB Testing Services

Beoordeeld met 5 van de 5 sterren

Amanda Carpenter

I appreciate Amanda Carpenter for always being helpful and consistently providing timely responses to my inquiries. Her support has made a positive difference in our communication.

10 februari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Beoordeeld met 4 van de 5 sterren

Good Support

I am a new employee and have no experience of the construction industry or apprenticeship schemes (within it). Rachel Dewar has been very helpful and patient with my requests for help and information; she telephoned me and sent emails regarding a specific Apprentice already employed as well as answering queries about a prospective student/apprenticeship.

17 januari 2025
Review zonder uitnodiging
Logo CITB

Antwoord van CITB

Hi, thank you for leaving your review. It's great to hear that you're so pleased with the service you have received!
Thanks for sharing this, Lois

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer