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CITB have impressed me a great deal over the last few years. There has been a clear willingness to keep improving the systems and how the work with industry. I can only provide my experience... Toon meer
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Natalie Sprake has been helping us with our carpentry apprentice enrolments for a few years now, and honestly, she’s brilliant. She’s always there with advice, really supportive, and keeps us updated... Toon meer
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Just attended the 5 day SMSTS course delivered by Mark Dixon. Course was great, Mark throughly covered all topics throughout and gave, good real life site examples to areas that then made you relate t... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
CITB is the industry training board for the construction sector in England, Scotland, and Wales. It’s our job to help the construction industry attract talent and to support skills development, to build a better Britain.
Contactgegevens
Sand Martin House, PE2 8TY, Peterborough, Verenigd Koninkrijk
- 0344 994 4400
- feedback@citb.co.uk
- citb.co.uk
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Just tried doing an exam online and…
Just tried doing an exam online and after an hour I was still on the diagnostic equipment checks, what a waste of time. Not their fault just no good for computer novices.
22 januari 2024
Review zonder uitnodiging
Antwoord van CITB
Hello,
Please email ecourses@citb.co.uk and the team will do their best to assist you.
Thanks,
Lewis
The revision material is a bunch of…
The revision material is a bunch of questions. it doesn't tell you where the answers are so you cant easily educate yourself. Some of the questions are about using the right H&S language rather than ensuring safety. I hate that, but will do it cos I have to.
19 januari 2024
Review zonder uitnodiging
MAPs test is a joke and totally…
MAPs test is a joke and totally irrelevant for most management and consulting roles. Working in Fire Safety only, I have no day to day involvement in half of the subjects it’s asking for but at least CITB are making plenty of money out of the tests and revision materials. When would a Fire Safety consultant get involved with soils and road closures. Get a grip!
17 januari 2024
Review zonder uitnodiging
CITB MAP Test
Hopefully this is a balanced review of the CSCS card requirement for the CITB MAP test process. I've been in the Construction industry for 20 years and this is the second time of taking this test. Firstly it's not easy and isn't meant to be. Some key points:
- There is no shortcut
- You can't wing it
- You must revise
- The CITB test isn't the issue
- The standard is high
My first reaction was the difficulty and passmark was ridiculous and unfair. Lots of swearing, shouting and frustration later....... I needed to pass the test so had no choice but to put the work in. It took me two weeks to get to a position to take the test. I revised each day using the app with a mixture of smart practice questions, reviewing my problem questions and mock exams.
I passed the test today with 49/50 (98%) but i had to work hard for it. Looking back using the app isn't just about the test its to bring you up to the correct standard so it's actually H&S training and you must put the work in to pass. I know a lot more now than i did before i started the process so that must be a good thing.
In summary:
- It isn't a nice process
- Put the revision in
- Download the app
- Give yourself time
- Don't be a know-all
- Prepare and only take the test when you are ready
- I might take 3+ weeks to prepare for the test
I hope this helps anyone who is planning to take the MAP test and good luck!
13 januari 2024
Review zonder uitnodiging
Antwoord van CITB
Hi Dean,
Thank you for leaving this in-depth review. It is really great to receive candidate insight, and congratulations on passing the test.
We acknowledge and understand your comments around the process, you’re right revision plays such an important part. It’s also great to hear that you feel that you know more now than you did before.
We’d love to include your comments in our ‘What candidates are saying about the test’. Please email us at testingservicesfeedback@citb.co.uk if you’d be ok with that.
Best Wishes,
CITB Testing Services
The current MAP test has raised the bar…
The current MAP test has raised the bar too high. No wonder the industry has a growing lack of decent managers. Those who are not necessarily knowledgeable in construction management but who are good at remembering key phrases and who are exam saavy will pass but older, experienced will just get out of the industry and thats the travesty of the whole thing. CITB you need to practice what you preach when it comes to inclusively, your driving out good experienced managers with this test. You will be typical CITB with your typical CITB answers that this was industry lead but I would love to know what type of person you get feedback from because everyone I know doesn't want half the things you impose on us employers and industry veteran's but I'm beginning to realise that our voice never counts and counts even less with Tim Balcon at the helm.
27 december 2023
Review zonder uitnodiging
Antwoord van CITB
Hello Jon
Thank you for sharing your view of the CITB HS&E test for Managers & Professionals. We’re sorry to hear that you think we’ve raised the bar too high.
Everyone working within construction is important to us and our primary focus is improving health and safety knowledge within the sector - to keep people safe.
The updated questions and revision content have been designed to meet the minimum criteria required by CSCS, who are responsible for the cards this test supports, and to reflect changes in legislation, technology and working practices.
Managers and Professionals have a high level of responsibility within their roles, with a duty to protect those they manage and even those they don’t. They must understand the risks of working in a construction environment, lead by example, and have the tools to embed and implement health and safety protocols and procedures.
All construction members are important to us, as is their safety. The test has been updated to keep up with XYZ and to keep everyone working onsite safe.
We know some of this will be new but the revision material provides an opportunity to check your knowledge and if you need more support here's where you can find it.
We understand that some of the content may be new, but the revision material provides an opportunity to check your knowledge. There is support available, including how to reschedule your test if you need more time to revise, on our Managers and Professionals test webpage: .https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/health-safety-environment-test-for-managers-and-professionals/
Or if you would like to contact us please email TestingServicesFeedback@citb.co.uk
Best wishes,
CITB Testing Services
Are you in the right job
I really don't understand what all the fuss is about, we are supposed to be professionals. If you are a site manager a lot of the questions are things you deal with day in day out, and a little bit of studying for a week or two and you should sail through the test. If this is to difficult for you it may well be you are in the wrong job
12 december 2023
Review zonder uitnodiging
Not a walk in the park, but you get out what you put in.
I needed the CITB HS&E MAP certificate to work on the site of my new job.
I used the £6.99 app to revise.
The test is aimed at Managers & Professionals, as the name suggests, and covers many different areas and disciplines of the construction industry. To pass, you need to demonstrate an understanding of each, because your responsibilities could involve all parts and phases of a construction project.
I found the test a challenge but I put in 1-2 hours most days over 3 weeks focusing on my problem questions until I was confident. I suppose if it was easy, it wouldn't be worth doing.
I will also plug the Pearson Vue test centre at Waveney Chambers in Lowestoft - helpful and professional.
5 december 2023
Review zonder uitnodiging
New MAP test does not make sense at all
I found the language of the new test is terribly confusing and vague as a non native speaker. Level of detail expected from the delegate about the specific trades is not reasonable. This test will cause problems for the companies.
Edit: after revising the appstore app for 1 week and memorising all questions, I passed with 100%. I learnt something I guess, but new test is built on word games...
29 november 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Caner,
Thank you for taking time to leave us a review and sharing your observations, particularly around the confusion you experienced in understanding the language used and the problems you believe this will cause for companies.
The MAP test is not role specific, therefore the revision materials need to be broad to reflect the needs of industry. We do however take feedback received very seriously and remedial action is taken where necessary.
If you do have further feedback or screen prints of specific questions you’d like us to review, please email us via testingservicesfeedback@citb.co.uk.
Kind Regards,
CITB Testing Services
It is a bit tricky, but have passed the test from first attempt.
Have passed the test from first attempt, regardless that most people are complaining about it being too difficult. Yes, there are so many questions have very obvious more than one right answer, but you have to choose one only. And at most cases questions are being tricky just to confuse, which doesn’t make any additional value to it.
Host, overall concept and way to use it is right, and remember that this test for managers, not beginners, so you need to have experience and patience and you will pass it.
18 augustus 2023
Review zonder uitnodiging
Antwoord van CITB
Hi,
Thank you so much for leaving us this review. It is really great to receive this feedback, and congratulations on passing the test on your first attempt.
We acknowledge your comments around the number and complexity of the questions and have taken this on board. Candidates feedback is very important to us and yours will be included in our future reviews.
Best Wishes
CITB Testing Services
Stupidly difficult test for Managers…
Stupidly difficult test for Managers and Professionals. This updated test will be very disruptive to the industry and negatively impact many areas.
It is very irresponsible of CITB to not properly trial the test before implementing it as it seems I'm not the only one with this opinion. I'm 54 and have never had a problem passing a CSCS test, before now.
Having said that, the retakes will be very profitable for stakeholders. I encourage others to complain to the CEO of the CITB.
Update 13/11/23...Still practising and still failing. This is singularly the most depressing thing I have done since I had cancer treatment. Life is too short. I may just give up (not on life) and sack the industry off altogether.
Updated 14/11/23
Still failing and becoming more depressed. This is so demoralising. Considering the implications of stress within the industry, CITB seriously needs to review and update this test. Before someone gets hurt!
2 oktober 2023
Review zonder uitnodiging
Antwoord van CITB
Hi John,
Thank you for taking the time to provide feedback on the CITB HS&E Test for Managers & Professionals.
We’re sorry to hear that you feel the test is too difficult, and that it is likely to have a negative impact. The questions and content were developed, reviewed and pre-tested by qualified HS&E experts to ensure that they are relevant and applicable to today’s modern workforce. We also worked with CSCS to ensure that the new questions meet the minimum criteria required.
Feedback is taken very seriously it is collated and reviewed, with remedial action taken where necessary. Since launch we have listened and streamlined the revision materials; questions have been updated and some similarly worded content has been removed. Both the App and PC Download have received automatic updates with these changes, and an updated version of the book will follow. If you do have specific examples of questions you feel we should review further, please send screenshots with any suggested improvements to testingservicesfeedback@citb.co.uk.
We are recommending that candidates allow extra time to revise, due to the enhanced content. Support is available, including how to re- schedule a test if you do require more time to revise. This and more information, including the changes made to revision materials, can be found on the Managers and Professionals test webpage: https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/health-safety-environment-test-for-managers-and-professionals/.
If you have specific feedback regarding certain questions, please take screenshots and send them, with any suggested improvements, to testingservicesfeedback@citb.co.uk.
Best wishes
CITB Testing Services
Memory do not give competence
I am a MSc in OH&S Risk management with distinction (97%) and I had a 87% mark in my first test. The questions are ridiculous and tricky for a foreign like me. I am actually happy about CITB increasing the difficulty of the test, but this is quiet above the line.
1 november 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Sergio,
Thank you for leaving a Trust Pilot review and sharing your observations, particularly around the difficulties you experienced in understanding the language used.
For candidates where language might be a barrier, CITB offers a variety of options for the HS&E test at Pearson Professional Centres.
Information about the support available can be found on our website here: https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/about-the-health-safety-and-environment-hse-test/#special-assistance
Your feedback is important and will be shared with the team, to support future developments
Best Wishes
CITB Testing Services
I just sat the test and passed first…
I just sat the test and passed first time with 100%. However, like many others have commented previous, the test itself needs reviewing, as there are so many questions where the correct answer could quite easily be another (changed by moving a few words around!) The test is trying to cover too many areas of expertise! The whole card system need to be rewritten specific to the field that manager is in. Even though I acheived maximum marks, I certainly won't retain half of the irrelevant information contained in the answer bank. If the test remains without a review, it would be fair to lower the pass mark to 40.
Top tip exam writers....ovehall required with specific exams written for some specific fields of expertise. If a person changes to a specific field their previous card won't be valid, which means they should then apply for a new card specific to their new role😉👍
Current role: CDM H&S Consultant
20 oktober 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Maximus,
Thank you for your review of the updated HS&E test for Managers and Professionals, and great to hear you passed first time.
The test, as you said is not role specific. This is because, as a training board, we need to reach a very diverse audience across a wide range of roles, from managers and professionals who work in micro-sized businesses, to those that work for large major contractors, with a full regime of bespoke training in place.
You suggest in your review that it would be fair to lower the pass mark, however the pass mark at 90% is the same for all HS&E tests (Managers and Professionals, Operatives and Specialist tests), this ensures consistency. The content has been updated to ensure it is relevant to today’s Managers & Professionals, taking into consideration changes in legislation, working practices, and new technology. We also worked with CSCS to ensure that the new test questions, developed by HS&E experts, meet the minimum criteria required. Due to the amount of new and enhanced content we have been strongly recommending that candidates allow sufficient time for revision.
Feedback is important to us and since launch, we have listened and taken onboard all comments relating to the test and the revision materials, with remedial action taken where appropriate. We are here to support the construction industry with a test that enhances the health and safety knowledge. That is our primary focus, it’s simply about keeping people safe. A list of changes made to the revision material can be found on our website, the Managers and Professionals test webpage: https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/health-safety-environment-test-for-managers-and-professionals/.
If you have specific feedback regarding certain questions, please take screenshots and send them, with any suggested improvements to testingservicesfeedback@citb.co.uk.
Best wishes,
CITB Testing Services
Surprise Surprise
Surprise Surprise! another SMSTS course cancelled due to limited people on the course, I've only wasted 11 months trying to complete a CITB 5 day course. But as CITB say, its for my benefit because there is group work during the course
🤣.
What would be a benefit, would be that the course actually commences, so I could finally become fully qualified 🤔
CIOB Construction Management degree completed,
3 Day first aid at work completed.
Vehicle banksmam completed. CITB SMSTS can't even get a course to start.
I've spent all year being let down repeatedly by various training providers because they have to follow CITB remit on numbers of people attending the course.
CITB say it is because there is group work! How can an organisation function like this? Quick to collect levy's but slow to help people enter the construction Industry.
Appsolutly disgusted and shocked!
10 oktober 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Mark,
Thank you for taking the time to leave us a Trustpilot review.
We understand your frustration but the delegate number for this course is not subject to appeal and can’t be changed.
Group work is part of the course as per the scheme rules and is there to show those taking the course that they can co-operate with others to maintain the required safety regulations and rules while working on a construction site.
If you're having issues getting a course, this course can be done online, and it does appear to go ahead more frequently compared to the classroom-based courses.
We wish you luck in completing your course.
Best wishes,
Lewis
Absolute Sham. Test written by Muppets
I'm booked on the HS&E test on Monday as a trial, but I don't hold out much hope.
Myself and 6 other service engineers took a mock test on Friday and we all failed terribly. Bearing in mind I got a 100% score on my previous two HS&E tests years ago!
Ridiculously over complicated and poorly written questions many with similar answer options, and deliberate "trick" questions.
A guy labouring on a building site does NOT need to know that legionnaires disease is a bacterial infection of the nervous system. It's unlikely he has a degree in biology. Leave that to the hospital doctors if he catches it.
Reading these questions makes me realise just how far disconnected CITB and "the health and safety experts" who wrote these questions are from real life.
This is not a helpful or beneficial exercise for anyone.
Anyone not speaking English as a first language or someone with learning disabilities would have no hope passing this test.
I will make a decision next week as to whether it's worth the time, stress, and expense pulling our service engineers off the road to revise utter nonsense in order to sit a test of irrelevant questions they will likely fail.
This would mean we withdraw from the CSCS card scheme and would have to stipulate this to our customers at the job quoting stage.
Thankfully the CSCS card is only requested in perhaps 20% of jobs.
I understand all of this will fall on deaf ears as reading your responses to other comments you are obviously never wrong!
6 oktober 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Simon,
Thank you for your feedback.
We're sorry to hear that you feel this way and understand how frustrating it must be for you and your team to have invested time in revising and taking mock tests, yet not passed.
You’ve highlighted what you see as the misleading nature of some of the questions; the questions and content were developed, and are reviewed by, qualified HS&E experts who have extensive experience in the construction industry, health & safety and management. To reassure you, the team take feedback received from candidates very seriously, it is collated and reviewed and remedial action is taken where necessary. We are here to support you, and the construction industry, with a test which is relevant, fit for purpose and enhances health and safety knowledge. That is our primary focus, it’s simply about keeping people safe.
Feedback is important to us, it helps us ensure that our products and services are fit for purpose and continue to support the construction industry. If you have feedback on specific questions, please can we ask you to take screenshots and send your queries to testingservicesfeedback@citb.co.uk.
You can find information about support available, including how to re- schedule a test if more time is needed to revise, and the changes made to revision materials, on the Managers and Professionals test webpage: https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/health-safety-environment-test-for-managers-and-professionals/.
Best wishes,
CITB Testing Services
CSCS Managers & Professionals V9
Wow. This test is awful.
My partner is a non-native English speaker with a degree in Civil Engineering. He is looking for a job in the construction industry to gain some UK experience.
Since he has a degree, this is the test he must complete... and he has yet to pass a mock test. He has been complaining about how difficult it is and how he doesn't understand half of it, and I just thought he was being dramatic... and then he challenged me to take a mock test myself (I'm a Mechanical Engineer, so while construction related H&S isn't my wheelhouse I figured I'd at least understand the questions, you know?). It was so difficult! There are so many grammar mistakes in these questions I had to read them through three or four times, and then was stumped when two out of the four possible answers appear to be exactly the same but for an oxford comma. If I'm struggling to pick out the correct answer, how is a non-native English speaker?
Unfortunately, when going through the CSCS card-finder it really does seem that the only test my partner can take is the MAP, all because he has a degree.
My partner will NOT be managing anyone and does NOT need to be aware of the specific form title to complete in the case of a nuclear waste spill (to counter the reply I have seen on so many of these comments), he just wants some UK construction experience. He is being forced to complete this test in particular (which doesn't include the option for a translator) just because he has a degree (and why should he have to complete a lower level qualification just to be able to sit a lower level H&S test?).
I'm just amazed at how poorly written these questions are! How many people are going to lose their jobs over this CITB error? And how many, like my partner, are you preventing from even entering the construction workforce?
5 oktober 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Charlotte,
Thank you for taking the time to contact us regarding your thoughts on the CITB HS&E test for Managers and Professionals.
We’re sorry to hear that you feel there has been a lack of consideration for your partner and others. As a non-profit organisation we are here to support the construction industry with a test which is relevant, fit for purpose and enhances the health and safety knowledge of the construction industry. That is our primary focus, it’s simply about keeping people safe.
The test is not role specific. The questions and content were developed and thoroughly reviewed by qualified HS&E experts with extensive experience in the construction industry, health and safety, and management. We also worked closely with CSCS to ensure that the new test questions meet the minimum health & safety knowledge requirements for industry Managers & Professionals, enabling them to transfer their knowledge into appropriate behaviour on site regardless of their role or the sector they work in.
Since launch, we have listened and taken onboard feedback relating to the test and the revision materials. Our team review all feedback received from candidates, and take remedial action where appropriate. If you have specific feedback regarding certain questions, please can we ask you to take screenshots and send them with any suggested improvements to testingservicesfeedback@citb.co.uk.
Information about support available to candidates, and a list of changes made to the revision material can be found on our website, the Managers and Professionals test webpage: https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/health-safety-environment-test-for-managers-and-professionals/.
Best wishes,
CITB Testing Services
HS&E experts. You do it again proud of you
I have just started revising using the app and must admit, I am shocked at how hard this has been made. Many of the questions have been written ambiguously, designed to trick and some open to interpretation. I would also go further to say irrelevant and not necessary to know.
Example
Which form number must be submitted to the enforcing authority for a reportable occupational disease ? Who really knows this off their top of their head. Come on be realistic?
I have tried to screen shot others to no avail.
I have read a few reviews and you get a very standard response “The questions and revision content were developed by qualified HS&E experts and are designed to meet the minimum criteria required by CSCS.”
To give some context I have bene in the industry 20 plus years, working as a manager I have a NEBOSH construction certificate Amongst others, and generally find tests relatively easy. I have not passed on the app yet. It certainly looks like the qualified HS&E experts are all having a good snigger on how cleaver they are. Well done.
I will pass, as I will just put the time in to revise but within a month most will be forgotten as not required and irrelevant to my role, as some trade specific etc.
The issue will be all my supervisors and the industry, I feel many will fail and continue to fail as the test is not proportionate and realistic. And with an industry already suffering from a significant shortfall in labour this will only compound the issue. And lead to either people leaving the professional industry and going to more general builder roles (domestic) or the dodgy test centres materialising again.
It also I feel has an adverse effect on Health and Safety perception, Which is obviously counterintuitive.
Some of my feedback
• Stop with the trick questions make them more reader friendly. (HS&E experts we all know you’re clever no need to endeavour to try to prove it)
• Stop with the questions that have all right answers but some more right than others. Some of these questions are open to interpretation.
• We do not need to know form numbers.
I apricate this will fall on deaf ears and be replied with a standard justification. But we can live in hope.
4 oktober 2023
Review zonder uitnodiging
Mislead from the start
Mislead from the start. Over charged from the start. I’ve never known such a con. Nothing is made clear throughout the process.
28 september 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Danny,
Sorry to hear of your experience.
Could you please provide a bit more information about what your feedback is related to? Is it related to training or something else?
If you can provide more information, we can then try and help you.
Thanks,
Lewis
Thoroughly enjoyed the test found it easy....NOT
Thoroughly enjoyed the test found it too easy. " THIS WILL NEVER BE A TRUE STATEMENT " like most of the other reviews i agree that the test is too difficult and half the questions are irrelevant to a managers role. Some are specialist questions on specialist forms and legislation to which most managers would well let's make it easy " HIRE A SPECIALIST COMPANY " Peoples jobs are on the line with this test. I personally failed then 2 weeks later passed but if i sat it today would possibly fail again depending on the role of the dice with questions. This is a memory test not a managers test. Lower the pass rate or make the question related more to the industry and give specialists a seperate test.
Yours Stuart
22 september 2023
Review zonder uitnodiging
Antwoord van CITB
Hi Stuart,
Thank you for your feedback, we’d like to address some of your comments to try and reassure you.
We’re sorry to hear that you feel the test is too difficult, and that it is having an impact on managers and professionals in the industry.
Since launching the updated test in June, we have listened to feedback received from managers and professionals. As a result of this; we have conducted a thorough review and are now streamlining, and where necessary amending the content. This action is being taken to ensure that we are providing candidates with the support they need to revise for their test. Further information about the test and the revision materials can be found on our website.
You pointed out that you felt the questions in the test were not relevant to you or are too specialised. We’d like to explain why the test is structured in this way. Candidates taking the test will have a high level of responsibility within their roles. They have a duty to protect those they manage and even those they don’t. They must understand the risks of working in a construction environment, lead by example, and have the tools needed to embed and implement health and safety protocols and procedures. This is why the new Managers and Professionals test has been created, to be relevant to the construction industry, not just to specific job roles.
The pass mark for the CITB HS&E test for Managers and Professionals is 90%, we’re sorry you feel that is should be lowered. The pass mark is the same for all HS&E tests (Managers and Professionals, Operatives and Specialist tests). This ensures consistency across all HS&E tests.
We are here to support the construction industry with a test which is relevant, fit for purpose and enhances the health and safety knowledge of the construction industry. That is our primary focus, it’s simply about keeping people safe.
Thank you for taking the time to contact us and for sharing your feedback. We are taking the feedback we receive very seriously, as it helps us to ensure that our products and services are fit for purpose and that they continue to support the construction industry.
Best wishes,
CITB Testing Services
HS&E Test MAP V9 - CITB Response to industry criticism inadequate
I am pleased that the CITB have replied to my review of 5th September and glad that they have removed the ridiculous question that I highlighted, but I am afraid that their response is inadequate and the reply itself is contradictory!
In their second paragraph they use the trite response of 'the questions were developed and are being reviewed by qualified H&SE experts with years of construction industry experience', etc, etc!
However, the third paragraph agrees that the question I have highlighted is nonsense and so has been removed forthwith from all future tests!
The fourth paragraph goes on to say they are collating and reviewing feedback and and taking remedial action. A little late don't you think!
The fifth paragraph ask for us to send screenshots and further examples of useless questions to continue their review - which I shall be doing - and I'm only about a third of the way through their practice App!
So a couple of things spring to mind here - 1) All of the 'experts' who have compiled and authorised the launch of this test should return their fee. 2) Those of us who are actually involved in the management of construction projects who are repeatedly pointing out the errors in this garbage should be paid for their consultancy!
It is clear that this new version should never have been inflicted upon the industry without some peer review or focus-group testing.
While this nonsense continues, many managers will continue to fail their tests, be unable to renew their cards and could potentially lose work or even employment because of this disastrous V9 revision.
19 september 2023
Review zonder uitnodiging
Antwoord van CITB
Hi, Kevin,
Thank you for your reply. We understand that you have further feedback relating to the content and questions included in the Managers and Professionals test and accompanying revision materials.
Please can we ask you to provide us with your phone number and a direct email address that we can contact you on? These details can be sent to testingservicesfeedback@citb.co.uk. A member of our team will be in contact with you to arrange a call.
Thank you,
CITB Testing Services
H&S&E test for managers & professionals
I used to be a civil engineering site engineer and then site manager but have been running my own surveying business for 20 years. I recently had to apply for a new card and ordered the test book as I have done in the past. It became increasingly apparent that the current test is far more difficult than it ever was before and the nature of the questions - many of the answers are so similar that its really down to semantics as to which answer is correct. Also, the knowledge required is far in excess of what I use on a day to day basis - I have nothing to do with site management any more and yet I am expected to know about CDM regulations, H&S law, specialist activities, high risk activities etc.
So I thought maybe I could apply for a site engineers card or engineering surveyors card, because that's the job I do when I am on site right? But no! The card finder app wont let me enter a degree in civil engineering as a relevant qualification for either of these two jobs!! Because I have a degree you are forcing me into a managers and professionals test where I will have to learn or memorise hundreds of questions about subjects that a largely irrelevant in my day to day working life. What is the point of this? And why is a degree not a suitable qualification for a site engineer or engineering surveyor?
19 september 2023
Review zonder uitnodiging
Antwoord van CITB
Hi, John,
Thank you for providing feedback on the CITB HS&E test for Managers and Professionals.
It is clear that you feel the test is more difficult than it was previously. Whilst we understand that the test has changed significantly and that this presents challenges to candidates, we need to ensure that we are providing managers and professionals with the tools to develop and maintain a safe, skilled and competent workforce, both now and in the future. To do this, we have updated the test and accompanying revision materials to ensure that they are suitable for today’s managers and professionals, taking into consideration changes in legislation, working practices, new technology and industry needs.
You pointed out that the topics covered do not necessarily represent what you do on a day-to-day basis as the owner of your own surveying business. And that some of the areas covered are not relevant or applicable to your profession. Managers and professionals like yourself have a high level of responsibility in their roles and need to understand the risks of working in a construction environment, lead by example, and have the tools needed to embed and implement health and safety protocols and procedures. We want to ensure that we are providing you with the knowledge and information you need to help you to protect those you manage and even those you don’t. To do this, the content needs to encompass the knowledge required of managers and professionals within the construction industry as a whole, not just specific job roles.
We understand that preparing for your test may take longer due to the number of questions in the revision materials and encourage you to do as you have already been proactively doing, and allow sufficient time to revise in advance of your scheduled test.
If you have already booked a test but feel you would benefit from having more time to revise, there is the option to reschedule it. We have provided some guidance on how you can do this below.
- For tests being taken in Pearson VUE centres, you can reschedule for free, up to 72hrs in advance of your scheduled test online. Over the phone, there is a £5 administration charge. Please call: 0344 994 4488
- For tests being taken at ITC’s please contact the centre directly to reschedule at least one week before your scheduled test.
You mentioned that you were unable to enter your degree in Civil Engineering into the card finder app for a site engineers card or engineering surveyors card. Unfortunately, we don’t own or administer the CSCS card scheme or the card finder app. To help you understand why you are unable to use your degree as a suitable qualification for the two cards mentioned above, we would recommend that you contact CSCS directly about this, as they will be able to provide you with more information on what cards you can apply for, and the steps involved. You can contact CSCS about this by visiting their website: https://www.cscs.uk.com/contact/.
We are sorry to hear that the process of applying for a CSCS card and taking the test has caused difficulties for you. Please be assured that we are taking the feedback received from industry and professionals like you - very seriously and that remedial action is being taken where necessary. You can find full details of any changes on our Managers and Professionals test webpage: https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/health-safety-environment-test-for-managers-and-professionals/.
Your feedback is very important to us, as it helps us ensure that our products and services are fit for purpose and continue to support the construction industry. If you do have further feedback you ‘d like to share about the test, please email us via testingservicesfeedback@citb.co.uk.
Thank you & best wishes,
CITB Testing Services
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