CityRise Reviews 

450
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

City rise is our vendors agents, and honestly cannot thank them enough! Expecially Laura patterson on the after sales team. Always on top form and chasing things for us, explaining the next steps and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The lettings team have been great to work with at City Rise. Fran has been our main contact. She has supported us really well with all of our queries. We are new and inexperienced within the landlord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Buying a buy-to-let property through CityRise turned out to be a fantastic decision, and we're thrilled with how it all unfolded. Sam was outstanding from beginning to end. Rather than the headache... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with CityRise has been a really positive one. From start to finish, they were professional and genuinely helpful, and the whole team made me feel well looked after. What stood out most... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedinvesteerder
  2. ook in
  3. Eigendomsbeheerder
  4. Vastgoedadviseur
  5. Vastgoedontwikkelaar

Over CityRise

Geschreven door het bedrijf

At CityRise we specialise in wealth building through smart property investments. Whether you are starting your property journey, or are looking to expand an established portfolio, the specialists at CityRise are here to help. You will receive independent, professional advice whilst we search the market for the property that best suits your strategy and goals. After seeing a clear gap in the market for an honest and transparent property investment agency, CityRise company founders combined their industry experience and market knowledge to bring property investors the best opportunities across the UK. CityRise has continued with the same ethos it was founded upon; tailor-making the best property investment solutions across the UK to suit our clients' individual investment goals. We understand it is not always easy juggling multiple properties along with your tenant’s needs. Since the increased tightening of regulations, it has become crucial that landlords choose a competent agency.

Therefore, CityRise has dedicated sales, lettings and management services, that offer investors a full turn-key solution to property investment. You can choose to be as hands-off as you wish and feel safe with the knowledge that your property and our team of lettings experts properly look after your tenants.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

450 reviews

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4 sterren
3 sterren
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4,6

Alle reviews

(450)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have had a good experience so far…

I have had a good experience so far dealing with Sophie, the investment consultant. Taking the time to answer questions and meeting in person to show me the property. Look forward to completion and working with the rest of the team to progress with this investment.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Abdul,
Thanks for leaving such a great review for Sophie!
Taking the time to make sure our clients are happy and comfortable with what they are investing in is so important to us so its great to hear that you have experienced exactly that 👍

Beoordeeld met 4 van de 5 sterren

Friendly

Sajid Ali was very friendly and helpful made me very comfortable would recommend to family and friends

5 augustus 2026
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Antwoord van CityRise

Hi Fozia,
Thanks for leaving such a great review for Saj.
I always think the best gauge on a service is when you would recommend it to family and friends 👍

Beoordeeld met 5 van de 5 sterren

100% recommend.

City rise is our vendors agents, and honestly cannot thank them enough! Expecially Laura patterson on the after sales team. Always on top form and chasing things for us, explaining the next steps and going far and beyond, more than what our online agent as ever done for us! Can honestly say when we come to sell our next property we will 100% be using city rise even though we are from another city. Thankyou guys and appreciate everything 5*

31 juli 2026
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Antwoord van CityRise

Hi Aimee,
Such a lovely five star review, thank you so much!
Having a great After Sales team is key to delivering the best service, great to see that you have experienced that from Laura 👍

Beoordeeld met 5 van de 5 sterren

Excellent service of both sales and rental management team

We have been working with Citytise since 2023 across a number of properties in the North, using both their sales and property rental management services.

Having experienced some challenges with other agencies in the past, finding a reliable and professional partner was particularly important to us. Our experience has been excellent. Humza and Laura in the sales team are highly effective, and the entire process is managed smoothly and professionally. Ross and the rental management team take all the burden and day-to-day stress of managing our properties away from us, giving us complete peace of mind.

We are delighted to have found a trusted partner with whom we can collaborate across all our property investments. Citytise has a great team, and we would highly recommend their services.

1 juli 2026
Review zonder uitnodiging
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Antwoord van CityRise

Julia,
Thank you so much for taking the time to leave this lovely five star review 😊
What you have experienced is exactly what we aim to deliver and we look forward to helping you manage and build this portfolio further.
Thanks!

Beoordeeld met 5 van de 5 sterren

Happy customer from Sheffield

I am very happy with the assistance I received from my lettings consultant. They answered all my questions when I went to view the property and did not pressure me in any way. And when it came to moving in they openly shared all of the available options in terms of my deposits and utility provider.

28 juli 2026
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Antwoord van CityRise

Hi Finn,
Thanks for leaving such a nice review for our Lettings team, best of luck in your new property 👍

Beoordeeld met 5 van de 5 sterren

Professional and relaible

Fran from the letting team is great . She provides us timely updates and gives us a hands-off approach which we appreciate as landlords.

20 juli 2026
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Antwoord van CityRise

Thank you so much for leaving a five star review for Fran!

We understand that a tailored approach is always best 😊and it's great to hear that ethos is received well 👍

Beoordeeld met 5 van de 5 sterren

I recently moved into a new apartment

I recently moved into a new apartment, and from viewing the property to collecting keys was seamless. The letting consultant Fran is amazing. She answered all my enquiries, got quick response and made sure I understood every detail regarding taking up any new apartment. And Connor who I collected the keys from was very helpful and prompt in sorting out my maintenance request.

20 juli 2026
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Antwoord van CityRise

Hi Joan,
Its great to hear that another of our clients has received a seamless experience with the CityRise Lettings team.
Thank you for taking the time to leave a five star review.
All the best in your new home

Beoordeeld met 5 van de 5 sterren

Thanks to Fran Addison for finding Tenant

Thanks to Fran Addison for helping to find right tenant. Much appreciated her help and quickly responding to all our queries.

20 juli 2026
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Antwoord van CityRise

Thank you so much for taking the time to leave a review for Fran, Vinod, it's much appreciated!

Beoordeeld met 5 van de 5 sterren

Great experience

Laura, Fran and Connor made the whole process so easy! Communication has been great and I had the keys to my new home a week after I viewed!

15 juli 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Sian,
We really do have a "dream team" Lettings department, so great to hear that you you had an easy experience and got moved in so quickly!
Thank you for leaving the Lettings Team a five start review 😊

Beoordeeld met 5 van de 5 sterren

Fran Addison is an amazing person

Fran Addison is an amazing person, she helped me a lot as i was relocating and was very supportive. Thank you Fran !

14 juli 2026
Review zonder uitnodiging
Logo CityRise

Antwoord van CityRise

Hi,
She really is, we all think the same in the office 😊
Thanks for taking the time to leave Fran a 5 star review, much appreciated 👍

Beoordeeld met 5 van de 5 sterren

Our experience with City Rise during…

Our experience with City Rise during the property rental process was very positive. Especially, Fran was extremely helpful throughout, making each step easier for us. She responded promptly and efficiently to all our queries and emails at every stage, which made the whole process smoother and quicker. Thank you very much for the assistance and support. I would highly recommend Fran and City Rise.

8 juli 2026
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Antwoord van CityRise

We love when our clients would highly recommend someone in our team, thank you for leaving a five star review for Fran!
The service you have received from Fran is a great reflection of the service the CityRise team delivers consistently to our clients 👍

Beoordeeld met 5 van de 5 sterren

Outstanding experience with Cityrise

Outstanding experience with Cityrise from start to finish. The team combines genuine market expertise with a level of responsiveness that's rare in this industry — every question was answered quickly and clearly, and the process felt effortless as a result.
Special shout-out to Humza Rafique, who went above and beyond throughout. His attention to detail, proactive communication, and honest advice made a real difference — he clearly cares about getting the right outcome, not just closing the deal. Couldn't recommend him and the Cityrise team highly enough.

8 juli 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Pieter,
Thank you so much for leaving such a wonderful review for Humza and CityRise.
He has really enjoyed working with you and looks forward to building the relationship further.

Beoordeeld met 5 van de 5 sterren

Excellent communication and support received from CityRise

I would definitely recommend CityRise. They are professional, communicate well throughout the entire process, and have a very supportive team. Fran kept me regularly updated every step of the way until tenants were found, which made the experience smooth and stress-free. I really appreciated the excellent communication and support, and I wouldn't hesitate to use CityRise again or recommend them to others

30 juni 2026
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Antwoord van CityRise

Hi,
Thank you for leaving this detailed 5 star review, we love to hear what our clients think about the service we offer.
Regular communication is key for us and its great to hear that you have received exactly that from Fran in the Lettings team.
Thanks again 👍

Beoordeeld met 5 van de 5 sterren

Experts of UK Real Estate Market

Sophie was great at explaining the investment opportunity and setting up a team to make the exchange go smoothly. I highly recommend Sophie and her team.

5 mei 2026
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Antwoord van CityRise

Hi Sam,
Thank you so much for taking the time to leave a review, we really appreciate it.
It's great to hear that you have had such a positive experience with Sophie in our Investment Sales team and Chloe in our After Sales team.

Beoordeeld met 5 van de 5 sterren

Cityrise is very good agent in UK

Cityrise is very good agent in UK, they direct us how to invest money to property properly, Chloe is a wonderful agent, every time have any questions she answered immediately, so far I am enjoy cooperate with them.

11 juni 2026
Review zonder uitnodiging
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Antwoord van CityRise

Good afternoon,
We appreciate this review so much 😊
The process from reservation to exchange and completion can be tricky for various reasons, so it's great to hear that Chloe has been so helpful.
Thanks again 👍

Beoordeeld met 5 van de 5 sterren

Fran Addison at Citirise has been…

Fran Addison at Citirise has been excellent as always to place the tenants with prompt replies to every query put forward. She is thorough in what she ever does in regards to Lettings. Never had any problems dealing with Fran or Citirise. I recommend to use Citirise as its hassle free to deal. Thanks again for your help and support in placing tenants successfully for the third time. 😊👍

5 juni 2026
Logo CityRise

Antwoord van CityRise

Hi Munawar,
Thank you so much for leaving a review, for Fran and for CityRise.
We really appreciate our clients taking the time to do this 👍
We see Fran going above and beyond for CityRise clients every single day!
Thank you for being a repeat CityRise client and long may this great relationship continue 👍

Beoordeeld met 5 van de 5 sterren

Great experience, fantastic customer service.

Was a great experience. Process was quick and pretty easy.
I worked with Fran and she was excellent in all regards. Quick responses with lots of details and answers to every question. Very good organisation and suitable compromises given specific circumstances.

Overall, fantastic!!

10 juni 2026
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Antwoord van CityRise

Hi George,
"Overall, fantastic" is defo a way we would also describe Fran as a Letting Agent and a person!
Thank you for leaving the review, we love to hear about the great experience our clients are having.
Enjoy the new property George 👍

Beoordeeld met 5 van de 5 sterren

It’s been great working with Sophie

It’s been great working with Sophie, she supported me to make the decision to go for the property and I'm so delighted I did.

9 juni 2026
Logo CityRise

Antwoord van CityRise

Hi,
Thank you so much for taking the time to leave a review for Sophie Brookes, it's really appreciated by Sophie and the entire CityRise team.
We look forward to supporting through this buying process and helping you build your property portfolio 😊

Beoordeeld met 1 van de 5 sterren

This company is a con and a scam

This company will send you on a wild goose chase searching for properties that don't exist. If you challenge them, Hunza will hang up on you. The images of properties they are marketing are all fake. The particulars state properties have been fully refurbished which is more lies. Challenge them, they will simply hang up on you. Highly recommended you contract an alternative Estate Agents, a professional one.

8 juni 2026
Review zonder uitnodiging
Logo CityRise

Antwoord van CityRise

Hi Mike,

We have since tried to reach you directly to discuss your experience.

For the benefit of other readers: we sell off-plan, new build, and renovated property, which means in many cases construction or finishing works are still ongoing at the time of listing. In this case, it was an existing property that is being fully refurbished. It was made clear on the property description that the internal works had been done but external works still needed rendering and painting.

We carried out seven viewings on this particular property, with all other prospective buyers being fully aware that external works were still to be completed prior to handover. We did try to explain this during your enquiry.

We have listened to the call you had with our sales consultant and it does appear that you called with the intention of conflict. For example, when our consultant said "I will get the person managing this property to reach out to you" your response was "what, your going to get someone to touch me".
This is also evident on the basis that you have left 9 x 1* reviews for other companies and 0 positive.

If you would like to reach back out, we are happy to book you in for a viewing on the property.

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