Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix,... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Really smooth purchase!! Good communication before purchase and timely order processing and shipping. Great email updates during shipping process from both City Watches and DHL. All delivered safely... Toon meer
Bedrijf heeft geantwoord
I’ve now purchased my second Seiko from City Watches, and once again I’m very happy with both the product and the service. The watch arrived exactly as described, well-packaged, and in perfect condi... Toon meer
Bedrijf heeft geantwoord
I needed a chronograph watch due to a job change where I am now charging by 6-minute intervals and I have trouble calculating time expended. The watch needed to look professional, too. I couldn't have... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
577 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service. Great product and very fast delivery. Highly recommended
9 september 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Vladimir,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Casio mens watch
Very pleased with my purchase. Will definitely use your online shop again.
9 september 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Dawn,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Easy to order and was promptly…
Easy to order and was promptly dispatched from overseas, delivered to our door in New Zealand within 48 hours.
Very happy with purchase and will definitely buy again from City watches.
2 september 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
COVID-19 Lockdown support
Really supportive during a recent lockdown. couldn't have asked for more. The watch arrived quickly and was very well packaged. I couldn't rate this company more highly.
1 september 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Tom,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Hi there
Hi there, I purchased a watch, I received great after sales support from your Customer Services team.
Thank You
Madelein
1 september 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Madelein,
Customer satisfaction is always a number one priority for us. We are deeply sorry that that wasn't clearly demonstrated to you. I have emailed you directly and hope to hear back from you soon.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Awesome service, great price!
Awesome service, watch was better than I expected and came very quickly. Great price too! Highly recommend to anyone looking at purchasing a watch.
24 augustus 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Mark,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Selection and Price…
A great selection of quality watches at very reasonable prices. Support your local!!!
21 augustus 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Matt,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Good
Good, quick purchase, only took a week. Really happy. Thanks
20 augustus 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Joseph,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Such an easy website to navigate
Such an easy website to navigate, with clear pictures of the watches and all the important information attached regarding each item.
The payment process was again so easy, and for the shipping to NZ, I had the item in my hand in about 4 business days.
Beautiful and 100% genuine watches.
The Seiko I purchased is heavy, solid and a truely beautiful timepiece.
I will definitely be ordering again.
13 augustus 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Pierre,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Citywatches - great service, great products.
Citywatches have a huge range to choose from so it was easy to find one that suited me. Prices are so much cheaper than NZ so this was the second watch that I could not have afforded here.
Once ordered I was kept well informed of the processing and dispatch of the watch. Arrived within ten days! The watch was true to the advertisement.
Great service, great product!
12 augustus 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Peter,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Speedy service
6 augustus 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Tejasree,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
So, I ordered the watch on a Friday…
I ordered the watch on a Friday morning, with shipping being Ex Singapore to New Zealand. When I woke up to prepare for work on Monday, the watch had been delivered. I had ample communication from Citywatches the whole time, plus they supplied all relevant tracking/shipping info. All in all, a flawless experience and I would definitely buy from them again.
27 juli 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Andrew,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
G-shock mudmaster
Great experience and I am very happy with my watch. Watch was delivered in 4 days and was well packaged. Thanks again guys
16 juli 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Mark,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Fantastic quality
Both watches i have bought have been of excellent quality and arrived very quickly. will definitely buy again.
30 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Cody,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
The watch I have received seems to have…
The watch I have received seems to have a smaller face than I expected. Have not worn it yet due to it not being the size I wanted. Wondering if I would be able to send the watch back in it's box and get a refund.
Thanks,
Zane
28 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Zane,
Thank you for sharing your experience with us.
Yes, you can send the watch back to us for return/exchange, we have a 30
days return/exchange policy.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Prices were great
Prices were great. Order process simple and best of all the delivery and tracking information was excellent. Watches were delivered within 4 days of ordering.
25 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Danny,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Highly Satisfactory Process
Highly satisfactory process. Placed an order, contact made immediately. Received item in under 5 days. Watch is perfect, so good that you have just got yourself a regular buyer. Looking forward to the many more purchases to come.
24 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Shane,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Superb customer service
I bought an Invicta 30091 in stainless steel.
The watch was very well packaged as to why it came in pristine condition.
The watch was also delivered 1 week earlier than expected. Citywatches.co.nz will be recommended to my friends and family.
23 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Ian,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My fourth purchase from Citywatches...
My fourth purchase from Citywatches. Nice site and as usual fantastic customer service and quick delivery via DHL. I will definitely be going back next time Imm looking for a new watch.
16 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Tim,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Watch arrived very quickly in perfect…
Watch arrived very quickly in perfect condition. The whole purchase process was simple and quick.
11 juni 2021
Review zonder uitnodiging
Antwoord van Citywatches
Dear Chris,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.