CJ Hole Reviews 

All at CJ hole were professional, helpful and made the experience as stress free as possible. Tom was great at initially showing us around the property and keeping us informed throughout the buying process. Thank you from Mr and Mrs Hoatson.

Currently renting a property from them and they completely miss led us and lied to us about the state of the house. They said the house will be cleaned but there is dirt absolutely everywhere. The house is an end terrace with some land for sale and they said that nobody has brought the land but then today we saw construction workers going in and looked on line and the land was sold two years ago. There is an unsafe bathroom light in the bathroom which is essentially just a light bulb and un covered. Mould in the house which was covered up in the viewing. The viewing was extremely rushed and so was the referencing if I knew the house we are currently in was not going to be cleaned as promised and the basic fixtures would be met then I would have never moved in. I feel completely ripped off from CJ Hole.

What can I say..... Justin, from the very start of my requesting a valuation just out of curiosity, has advised & supported me through a complete house move...& this being my first time, at the age of 69 & recently bereaved, was a huge challenge. Throughout the whole process Justin, along with Ryan and the whole team have just been truly amazing. Every phone call... no matter who answered the phone.. was dealt with so much kindness and friendship & left me feeling reassured. I can't recommend them all highly enough..... Justin you're amazing, thank you for helping me get to my forever home ♥️

Won't answer calls, taken to voicemail when trying to call everyday for a week.

On trying to book viewings with CJ Hole Bishopsworth the process is very difficult, you can't get through to the sales team but have to leave a message with reception and wait for someone in the sales team to call back. I have now left 4 messages over the last 4 days and am still waiting for a call back. I live out of Bristol so am trying to coordinate viewings with the time I have off work to come and view houses, which I have explained. If I was the vendor for the house I would be incredibly annoyed to know someone wanted to view my house but was receiving this sort of service...

We were in the process of buying our first home through CJ Hole Redfield, and unfortunately had the worst experience. Justin Withers specifically was extremely difficult to communicate with - aggressive, manipulative and extremely rude/unprofessional. We felt pressured and backed into a corner, to the point where unfortunately due to circumstances to do with the home, and Justin's behaviour, we decided that we didn't feel that we could move forward with the purchase. As someone who now owns a property, I would be mortified if someone like Justin was representing me in selling my home, and I would urge anyone who is purchasing their home through CJ Hole to advocate for yourselves and trust your gut.

(Letting) Supports bad landlords that take money out of deposits to sort mould. Very little communication until pushed and doesnt keep track of emails leading to unnecessary conflicts

Sneaky ruthless looking for the bottom dollar.

Contacted all of the usual estate agents in the area before choosing CJ Hole Bradley Stoke to sell our house - it was an easy decision. They were the only ones who, on initial call (with Ian), were happy to have a chat and listen rather than demand our name and the address of house etc, and after choosing them, Ian was subsequently open and honest about the purchase price, state of the market and what we should do/not do before putting on market, it renewed our faith in estate agents. We sold very quickly and Amey was fantastic as the sales progression contact who came back quickly on queries and helped liaise with the relevant parties. Would recommend then unreservedly

Recently sold a property via CJ Hole. Matthew and Cameron looked after the process very well and were always on hand to answer my questions and chase things up. The sale wasn’t without (small) complications so was very pleased with the help I got.

Would not hesitate to recommend CJ Hole to others or use them in the future

Purchased a property through CJ Hole. Although very happy with our purchase, this very much felt despite CJ Hole. We were thankful for a supportive solicitor who acted as a barrier against the constant hassle we had from CJ Hole. They fabricated urgency where it did not exist. Played on any anxieties we had as 1st time buyers. They made an already stressful process much much worse.

They didn't maintain our apartment, despite countless emails, calls, and even us turning up at their office... I had a blood stained mattress from a previous tennant for 2 months which they were supposed to replace. And at the end of tenancy they tried to charge us for cleaning and damaged despite how well we cleaned it. After we moved out some items mysteriously went missing, which we were charged for as we foolishly didn't take any pictures when we left...

Terrible service - beyond a joke!

We are just about to complete on the sale of our house here in St George. We have nothing but praise for Justin and Ryan from CJ Hole Redfield. They were professional, helpful, supportive and gave what could have been a stressful experience a touch of fun. First class experience. Thank you!

Fantastic experience, seamless and regular communication, very helpful team. Would recommend!

Excellent customer service and support throughout the entire selling process.
Have just completed the sale of my late fathers property with CJ Hole. Got off to a bad start with another agent in Bristol, so had a very negative view of the agent services available to sellers.
From my first meeting with Andy Musker from CJ Hole I was filled with confidence. Andy provided a clear outline of what I could expect in terms of service and cost, along with what him and the team would support with during the journey.
I was then put in touch with Ryan Burt, who done exactly what he said he would do during each step of the process. He kept me fully updated during viewings and throughout to completion of the sale.
Extremely professional and honest approach, something other Bristol agents appear to be lacking.
Extremely grateful for the support from Ryan throughout and will be heading straight to CJ Hole if I need a house agent in the future.

Overall it was good. The property sellers were all helpful with buyers. In particular, Ben Johnson, manager at the Bishopsworth Office was extremely helpful with whom I had first contact. Would recommend Ben.

Quaid Sheppard - letting agent at CJ Hole is fantastic! He was super helpful and efficient, quick to organise viewings and help us with the perfect flat to move in to!

I would recommend Ethan Marlborough who was helpful, understanding and patient in assisting us to rent a terraced house in Cheltenham in February 2023.

I don't even know how this company has managed to receive anything more than one star. They are absolutely useless, I have no idea what their staff do all day because it certainly isn't helping their customers. They have time and time again failed to fix things properly and reply to my emails. The flat I have rented in Bristol is quite frankly disgusting and they couldn't care less. If you are looking to rent I would avoid at all costs and find a more respectable company. I haven't heard a good word about this company so I have no idea where any positive reviews are coming from.

Recently sold a flat in Worcester through CJ HOLE and was impressed by the service on what was a complicated sale.

Many thanks to all the staff but particularly Georgina who pushed the sale along in difficult circumstances