Claimsline Reviews 

1.184
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Called this company by mistake thinking it was insurance company. Gentleman call Hayden was my first contact and he gave me a reassurance and fabulous advice. Company provided me standard hire car. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Everything was okay except the fact we received the hire car next day on the condition this incident was repotted at 9 am.

Beoordeeld met 5 van de 5 sterren

Claimsline dealt with my ‘write off’ very quickly, my car was damaged outside my house on the Tuesday morning, by Wednesday evening my damaged car was recovered and by Thursday I had a hire car to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

can’t thank Claimsline enough for the excellent service I received after being involved in a road traffic accident. The whole process was handled professionally and efficiently from start to finis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Over Claimsline

Geschreven door het bedrijf

The people’s post-accident saviour — saving you time, money and stress.

We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.

Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.

And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.

Because being in an accident is not nice. We’re simply here to make things better.

... Call us 0333 006 8282 Report an accident

Did you know?

When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!

...

Did you know?

When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!

...

Protect your no-claims

Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.

...

Fix your motor

Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.

...

Injured? Make a personal injury claim

Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.

...

And get back on the road

We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.

... Call us 0333 006 8282 Report an accident

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.184)

175 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Immediate response and reassurance.

Immediate response and reassurance.

23 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi,

Thanks for the review and the 5 star rating.

We're pleased to see the team was able to help you and that the level of support given matched your expectations.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

The lady I spoke to was clear and…

The lady I spoke to was clear and explained anything I didn't understand.

19 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Melvyn,

Thanks for the review and the 5 star rating.

We're pleased to see the team was able to help you and that the level of support given matched your expectations.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Spoke to rick who handled my claim was…

Spoke to rick who handled my claim was very supportive handled my courtesy car enquiries within 2 hours my courtesy car was dropped off and mine picked up would recommend these very highly
Cheers

15 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Joseph,

Thank you for your 5-star review. We’re delighted to hear that Rick provided such supportive service and had your courtesy car arranged so quickly. We’re glad we could make the process smooth and hassle-free for you.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

I have had a great experience with…

I have had a great experience with claims line, My advisor was so helpful sorted everything out quickly, arranged for a replacement vehicle and collection of my vehicle, answered all of my questions and made everything easy, Very polite, helpful, and found me a replacement vehicle that suited me ,they are doing a great job all of the advisor I have spoken to have been just as helpful welldone .

14 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi ,

Thank you for the brilliant 5-star feedback. We’re delighted everything went smoothly - great to hear your courtesy car arrived quickly and we were able to answer all of your questions.

Warm regards,
The Claimsline Team

Beoordeeld met 5 van de 5 sterren

I was not in my car when it wrote off

I was not in my car when it was wrote off, but that doesn't mean as it is less traumatic i was shaking didn't have a clue who to ring or what to do. The gentleman I spoke to calmed me down explaining what happens next and tried to put my mind at rest.

28 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Mandy,

Thank you for your kind words and 5-star review! We're really glad our team was able to support you, explain the next steps clearly, and help bring some calm in such a difficult moment.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

A Job Well Done

Stephen called me the day after I had experienced a traumatic car crash. He was friendly, courteous and professional and had a courtesy car delivered to my front door within a day of the accident. He talked me through the insurance procedures and followed up with a courtesy call. He made a bad situation a little better.

24 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Thomas,

Thank you for your kind words and 5-star review! We're really glad Stephen was able to support you when you needed it most. We'll be sure to pass on your kind words to him.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Very helpful

after thinking I was phoning my insurance, after a search on Google, was put through to claims line. Guy was actually really helpful and informative and got the ball rolling.

10 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Georgina,

Thank you for your kind words and 5-star review! We’re really glad to hear that our team member was able to assist you and get things moving quickly.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Customer service was very good

Customer service was very good
They were extremely helpful

4 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Leon,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Very reassuring experience

After having an accident which was not my fault, I was quite stressed and anxious. The claim handler, Stephen, was very calm and reassuring and I felt in capable hands.

12 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Jan,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

I spoke to Catherine who handled my…

I spoke to Catherine who handled my complicated claim with swift professionalism. She was kind and promised that my courtesy car would be with me asap….. 7am Saturday morning there it was. The driver was lovely and cheerful as well as Matt at Access Hire, who has had no end of stupid questions from myself.
Whether my car is going to die or survive is another question….. but note to self, go to a garage that you trust, not one that will smash it into a nice steel ramp post!

25 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Elisa,

Thank you for your kind review. We're glad Catherine was able to handle your claim with professionalism and care, and that your courtesy car arrived promptly. We’ll be sure to pass on your feedback to the whole team.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

My claims handler Courtney was very helpful with my claim and went through all the details with me during a scary time.

15 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi ,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Extremely pleased with the service.

I was unfortunate enough to have someone reverse into my car while parked.
Luckily putting my claim in was made very easy and the process was laid out nice and clearly making it all very easy to follow and understand.
My car was off to get repaired quickly and a hire car was delivered promptly so there was no trouble for me getting about.

21 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Jason,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

3 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Sibel,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

In reply to your text we (Pete & I)…

In reply to your text we (Pete & I) would like to say how helpful and understanding the people at Claimsline (especially Hayden) were after our accident in North Wales. Given that we were driving along the motorway on the inside lane the last thing you expect us to be hit in the back. Pete was badly affected by the experience but Claimsline (again especially Hayden) were able to see us through to the end. All we can say to you all is THANK YOU VERY MUCH. Mary Sperring

1 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Mary,

Thank you for the wonderful 5-star review.

We’re delighted to hear our team - especially Hayden - was helpful and understanding after your accident in North Wales, and that he supported you and Pete all the way through. We’ll make sure he sees your kind words.

Warm regards,
The Claimsline Team

Beoordeeld met 5 van de 5 sterren

Stephen was amazing

Stephen was amazing. I was contacted very quickly after a non fault accident. Everything was explained fully and my million questions were answered thoroughly. A replacement car was delivered swiftly and my car taken away to be repaired. Highly recommend

12 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Kelly,

Thank you for the fantastic 5-star review. It’s great to hear Stephen assisted with your accident, explained everything clearly, and answered all your questions. We’re pleased the replacement car arrived swiftly and your vehicle was taken in for repair without delay. We’ll make sure Stephen and the team see your kind words.

Warm regards,
The Claimsline Team

Beoordeeld met 5 van de 5 sterren

Thank you so much for the help and…

Thank you so much for the help and quick response.

2 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Munya,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

The way the call handle my claim and…

The way the call handle my claim and everything went smoothly got my courtesy next day and my car taken away I am very happy with the way things went 😄

2 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Joanne,

Thank you for the brilliant 5-star feedback. We’re delighted everything went smoothly - great to hear your courtesy car arrived the next day and your vehicle was collected promptly.

Warm regards,
The Claimsline Team

Beoordeeld met 5 van de 5 sterren

Very helpful highly recommended

Very helpful highly recommended

24 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi ,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

Beoordeeld met 5 van de 5 sterren

Super professional assist me the claim…

Super professional assist me the claim without that help I would be lost many thanks.

18 september 2025
Review zonder uitnodiging
Logo Claimsline

Antwoord van Claimsline

Hi Tim,

Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.

Take care,
Claimsline Team

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