Called this company by mistake thinking it was insurance company. Gentleman call Hayden was my first contact and he gave me a reassurance and fabulous advice. Company provided me standard hire car. Th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Everything was okay except the fact we received the hire car next day on the condition this incident was repotted at 9 am.
Claimsline dealt with my ‘write off’ very quickly, my car was damaged outside my house on the Tuesday morning, by Wednesday evening my damaged car was recovered and by Thursday I had a hire car to... Toon meer
Bedrijf heeft geantwoord
can’t thank Claimsline enough for the excellent service I received after being involved in a road traffic accident. The whole process was handled professionally and efficiently from start to finis... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Claimsline
Geschreven door het bedrijf
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Contactgegevens
Verenigd Koninkrijk
- claimsline.com
4,8
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great handler they done everything for…
Great handler they done everything for me and made it hassle free
That is what customer service should look like
12 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Paul,
Thanks for the review and the 5 star review!
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Antwoord van Claimsline
Hi Chibuike,
Thanks for the review and the 5 star review!
Take care,
Claimsline Team
When I first made my claim I was really…
When I first made my claim I was really unsettled about what had happened, and as this was the first time anything had put me in this situation it was great to have such amazing support from my file handler ‘guy’ ,he gave much such support and was extremely helpful with any questions I had. Reassurance was outstanding and also to be very understanding of my situation would highly recommend.
23 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Gemma,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Guy was able to support during this time.
We’ll be sure to pass on your feedback to Guy
Take care,
claimsline.com
My claim handler was Rik
My claim handler was Rik. Hands down he was amazing. As soon as he spoke he made me feel at ease as I was full of anxiety and stress and he was soo kind and helpful!! I had my courtesy car within 2 hours. He was brilliant! Couldn’t thank him enough. Thank you again! Hopefully other insurers could take note on how to deal with claims and customers!! :)
2 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Courtney,
Thank you for your wonderful 5-Star review! We’re thrilled to hear that Rik was able to support you so well during what must have been a stressful time. He’ll be over the moon to know he made such a positive difference.
Thank you again for your kind words and for taking the time to share your experience.
Take care,
Claimsline Team
Excellent customer service
Excellent customer service. Professional at all times and quick at getting in touch with any updates regarding repairs.
15 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Amanda,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Quick to get everything sorted, no hassle!
Everything was put in motion in no time at all, no hassle, courtesy car delivered same day within the hour, no disruption to my plans. Didn’t realise things could be this straight forward! Everyone I dealt with were lovely, friendly, and helpful.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Sophie,
Thank you for your 5-star review. We are pleased to hear that you felt supported during your recent experience and that the service provided met your expectations.
Take care,
Claimsline Team
Antwoord van Claimsline
Hi,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Extremely helpful and polite
Extremely helpful and polite, everything was explained clearly and I was put at ease after the shock of what happened. Would highly recommend, very professional.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Roy,
Thank you for your 5-star review. We’re delighted to hear that everything was explained clearly and that you felt supported throughout the process
Warm regards,
The Claimsline Team
Car collided into the rear of my car
The handler who dealt with my call was clearly aware of my state of shock and dealt with me with a very patient, clear and professional manner. He went out of his way to glean as much info from me that could be remaining extremely through out the call. Thank you.
31 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Dave,
Thank you for the 5-star review. It’s great to hear our handler recognised your situation and supported you with patience, clarity and professionalism - taking the time to gather all the details. We’ll make sure he sees your kind words.
Warm regards,
The Claimsline Team
From my first phone call
From my first phone call. After my accident. I was reasured and put at ease immediately. They have been realy helpful and helped me feel at ease. Ben has been brilliant and everyone i have spoken to couldn't help me enough.
I would recommend to anyone .
29 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Seamus,
Thank you for the 5-star review and for recommending us. It’s great to hear you felt reassured from your very first call and that we helped put you at ease. We’re delighted Ben was brilliant and that everyone you spoke to was so helpful - we’ll make sure the team sees your kind words.
Warm regards,
The Claimsline Team
I can't fault the service at all
I can't fault the service at all, Rick was super helpful and was patient with the whole process. He answered all the questions promptly. Thank you for making it seamless.
31 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Tolu,
Thank you for your 5-star review! We're delighted to hear that Rick was able to support during this time.
We’ll be sure to pass on your feedback to Rick
Take care,
claimsline.com
Really good service provided
Really good service provided.
My own insurance company were unable to help me, but claimsline managed to help straight away. Cant fault the service.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Stu,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
From the beginning
From the beginning, things were explained very clearly without jargon. Also I felt that they were very much for me and they explained the various processes that I needed to go through in order to make a successful claim.
2 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Michael,
Thank you for your 5-star review. We’re delighted to hear that everything was explained clearly and that you felt supported throughout the process
Warm regards,
The Claimsline Team
Dealing with claimsline was an easy…
Dealing with claimsline was an easy process the staff were helpful and knowledgeable
13 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Angus,
Thank you for the 5-star review! We’re thrilled to hear the process was easy and that our team were helpful and knowledgeable.
Warm regards,
The Claimsline Team
The claims advisor was friendly and…
The claims advisor was friendly and helpful, walking me through the whole claims process. I was put at ease by the claims handler, and felt confident my claim would be handled competently
20 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Sandra,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Hayden and Talia were brilliant
Hayden was excellent at handling the claim, also assisted with Talia. Both getting the vehicle recovered and hire car delivered asap
8 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Danny,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
All the staff I have spoken to have…
All the staff I have spoken to have been very helpful and supportive in every way possible
3 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Robert,
Thank you for taking the time to leave your 5-star review. We’re pleased to hear that everyone you spoke with was helpful and supportive.
Warm regards,
The Claimsline Team
Stress free
Stephen, my 1st approach call handler made me feel at ease and relaxed. Very easy to talk to and in some way calming. Felt the stress of the accident lifting as he took control of everything that needed to be done with the accident. Would highly recommend to anyone.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Mark,
Thank you for your kind words and 5-star review! We're pleased to hear that Stephen was able to make you feel at ease. We’ll be sure to pass on your lovely feedback to him.
Take care,
Claimsline Team
The customer service was really great.
1 september 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Anthony,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
I'm very impressed with the speed of…
I'm very impressed with the speed of things like arranging of a hire car and all appropriate details taken my claim isn't finished but they have been brilliant and very informative thanks claimsline
18 augustus 2025
Review zonder uitnodiging
Antwoord van Claimsline
Hi Pep,
Thanks for your 5-star review! We're happy to hear you're impressed with how quickly everything has been handled so far - especially getting your hire car sorted and keeping you informed along the way.
Take care,
Claimsline Team
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