After visiting a couple of other stores where the staff were not really interested in helping, Ash listened carefully to what I needed, showed me some shoes to get an idea of the style and did some se... Toon meer
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Lees wat reviewers zeggen
Visited Cardiff store with our 4 year old granddaughter and was served by Louee. He was excellent - measured her feet and showed us scandal options then checked all was okay when she chose her favouri... Toon meer
Great experience at Clark’s Cardiff today. I was served by Ash who was so helpful & friendly. I finally got my hands on a pair of Torhill Mules, which I’ve been eyeing up for months. Great customer se... Toon meer
Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
St Davids Centre, 64/66 Queen St, CF10 2GQ, Cardiff, Cardiff, Verenigd Koninkrijk
- 02920390619
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Rachel at the Cardiff Store
Rachel at the Cardiff Store was absolutely brilliant today. She was extremely patient and helpful . Nothing was too much trouble and she made sure my daughter was happy and comfortable with her new school shoes . Brilliant service , thank you !!
School shoes
Ieaun was absolutely fantastic with my daughter he measured her feet and made it so much fun for her. Thank you so much. It’s such a shame the closest store in 20 miles away 😢
Re-measure and 1st shoes
We popped into Clarks St David's Centre Cardiff to get our children's feet measured. We were met by the lovely Ieuan H who measured my eldest twos feet promptly and explained where we would be looking. I asked him to measure the baby's feet for his first shoes which he did. Ieuan was very helpful and kind when measuring my baby's feet. He was able to find the pair of shoes we liked and explained the growing room process and was very knowledgeable.
We came away with our baby's first pair of shoes. The whole process was very easy and calm.
Lovely friendly and really helpful
Lovely friendly and really helpful! Helped by Melissa in the Cardiff store.
Ash was super helpful
Ash was super helpful. I didn’t wait. He saw we needed help and came straight over. Fast service and gave me really good info. Really pleased.
Great experience with Melissa in…
Great experience with Melissa in Cardiff getting my two boys feet measured and buying new trainers
Many thanks to Ash who was so friendly…
Many thanks to Ash who was so friendly & extremely helpful; a credit to your store!
5 Stars for Ash at Cardiff Queen St…
We were helped in the children’s section at the Cardiff Queen St. branch by Ash, who was very polite, helpful and attentive. We also found exactly what we were looking for (specific school shoes, for a choosy school girl 😁)
Holly in the Cardiff store was friendly…
Holly in the Cardiff store was friendly and helpful. I was getting my baby boy’s feet measured for the first time and Holly made it an easy process for me and I appreciated her help!
We had a great experience at Cardiff’s…
We had a great experience at Cardiff’s Queen street branch. My little girl needed her feet measured and Melissa was so helpful and kind. She made it a lovely experience and we left with new shoes and sandals.
Ash was really helpful
Ash was really helpful. I’d had a problem buying a sale bag online as the website wasn’t giving me the option of click and collect at the Cardiff city centre store. So I went in and they found the bag for me very quickly so I could buy it there and then.
Bought 3 pairs with the help of Ash
Ash in Cardiff was very helpful and patient with me and my 2yr old. He was very happy to help and always had a smile on his face. Great experience overall
jack from the Cardiff store is a top…
jack from the Cardiff store is a top bloke, very helpful. In and out in 10 minutes
ASH was great in helping me find two…
ASH was great in helping me find two lovely shoes at a bargain.
Many thanks for the courteous and pleasant service Ash
Helpful Ash
Ash was very helpful in finding the perfect shoes to wear to my son’s wedding. They made sure they were comfortable, stylish and ensured I had the correct and safe products to care for them.
Ash in Cardiff is Brilliant
Was helped by Ash in the Cardiff store and he was an absolute delight.
Approached as soon as I walked in, measured my son and helped us to choose the loveliest dinosaur shoes with the best fit. He took my budget and style choices in account and bought me a suitable selection. Also advised on how to care for them.
He was also wearing a lovely outfit with the best shoes prompting me to look at making a purchase for myself!
Personalised service and I hope to see him next when purchasing shoes for my children.
Tristan was very patient and helpful
Tristan was very patient and helpful
Customer service lacking. Clarks isn't what it used to be
We visited Clarks today for a pair of shoes for my grandson who is 17 months. I hadn't been in Clarks for many years but disappointed with the selection and the service. Although the pair of shoes we eventually bought are lovely. We waited quite a while to be measured even though the shop was quiet and they didn't check the shoes are thoroughly as they used to. Just was underwhelmed by the whole experience 😭

Antwoord van Clarks - Cardiff
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