CleverCards Reviews 

2.399
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Toon meer

Beoordeeld met 2 van de 5 sterren

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Toon meer

Beoordeeld met 4 van de 5 sterren

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Toon meer

Beoordeeld met 5 van de 5 sterren

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Toon meer

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Alternatieve financiële diensten
  4. Bedrijfscadeau leverancier
  5. Financiële instelling

Geschreven door het bedrijf

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(2.399)

961 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

The applcation was unavailble for some…

The applcation was unavailble for some months and has only been usable since today. Also when using the personal card gift from my company which I did not use straight away I did not like the fact the sysem took a fee every month despite my company using Clever Cards to give me the gift. Be aware after some time the system takes money from your account.

9 juni 2026
Logo CleverCards

Antwoord van CleverCards

Thank you for taking the time to share your feedback, and we are truly sorry for the inconvenience you have experienced. Our platform underwent a migration in March, which unfortunately impacted the availability of the application, and we sincerely apologise for the disruption this caused to your experience.

Regarding the monthly fee, as outlined in our Terms and Conditions, a platform maintenance fee does apply to CleverCards from month 13 onwards from the date the card is activated.

We will be reaching out to you directly via email to discuss this further and to make sure everything is in order for you. In the meantime, if you have any questions or would like to get in touch with us directly, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.

- The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Can't use it

Can't use it. It won't tap

9 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are sorry to hear that you are experiencing difficulties using your Visa card for contactless payments.

Our Digital Visa Cards can be used for contactless purchases in-store, and we would like to investigate this further for you. Please contact us directly at support@clevercards.com, and a member of our team will review your case and work to resolve the issue as quickly as possible.

Thank you for your patience, and we look forward to assisting you.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Useless support, take money and run

Waiting since 1230 on Thursday to have an issue resolved. Set up an account over a year ago for our companies sports and social club. Ordered hundreds of euros worth of vouchers off them as prizes.

Order €300 worth on Friday and they take the money then refuse to issue till we upload our VAT number.

Beng bounced around clevercards support email address and dealing with Kaltrina. Told another team would respond. Got nowhere.

BRING YOU BUSINESS ELSEWHERE

4 juni 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the experience you have had, and we sincerely apologise for the frustration and inconvenience this has caused.

As part of our migration to Stripe, all businesses are now required to complete Know Your Business (KYB) verification in line with EU regulatory requirements before orders can be processed.

We would very much like the opportunity to make this right. Please contact us at incident@clevercards.com, and a member of our team will personally review your case and work to resolve it without any further delay.

We understand that we have fallen short of the standard you expected from us, and we very much hope to earn your trust back.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I used this company at Christmas with…

I used this company at Christmas with no hassle at all. I tried to purchase a card today and was bombarded with complete verification process. I uploaded my driver's licence, which was not accepted, and then a Tax Clearance certificate, which was also not accepted.
Cumbersome site and I just want my money returned now. I would not recommend this site unless you have hours to waste.

8 juni 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the experience you have had, and we sincerely apologise for the frustration this has caused you. As part of our migration to Stripe, all businesses are now required to complete a Know Your Business verification under EU regulations.

We completely understand how frustrating this has been, particularly when your previous experience with us was seamless.

We would very much like to resolve this for you directly. Please reach out to us at incident@clevercards.com, and we will personally make sure your query is handled without any further delay. We very much hope to earn your trust back.

— The CleverCards Team

Beoordeeld met 2 van de 5 sterren

Pretty difficult to use

Pretty difficult to use, often issues to activate cards

7 juni 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

Hi, we are sorry to hear that you have experienced difficulties activating your cards and found the service difficult to use.

We understand how frustrating this can be and apologise for the inconvenience caused. This is not the experience we want to give our customers, and we are committed to continuously improving both our platform and customer experience.

If you require any assistance, please contact us at support@clevercards.com, and our team will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Poor Communication

I had no notification before hand of the impact of the more to strip and to Visa, no notification of the possible length of time we would be unable to funds cards, Afore the move over to Visa - no notification that we wouldn't be able to unload cards .. we still have no notification as to when we will possibly be able to unload cards.
throughout the whole process we have had no unprompted communication from Clever Cards.

4 juni 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the disruption this caused you and your business. Our migration to Stripe is now complete, and the service has been fully restored. We did send communications to all our business customers in the last week of April regarding the migration and the KYB verification required to get fully up and running on the new platform.

Regarding your existing Digital Mastercard Business Expense Cards, it is possible to transfer the funds from these cards back to your account through your Business Portal.

Please reach out to us directly at incident@clevercards.com, and we will personally make sure any outstanding issues are resolved for you without any further delay. We very much hope to earn your trust back.

— The CleverCards Team

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