CleverCards Reviews 

2.399
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Toon meer

Beoordeeld met 2 van de 5 sterren

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Toon meer

Beoordeeld met 4 van de 5 sterren

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Toon meer

Beoordeeld met 5 van de 5 sterren

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Toon meer

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Alternatieve financiële diensten
  4. Bedrijfscadeau leverancier
  5. Financiële instelling

Geschreven door het bedrijf

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(2.399)

961 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Support is way too slow

Support is way too slow. There is no phone number to explain the issues. I had to get my old company to reactivate my email account so I could get my card.
They suck!

4 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the frustration and inconvenience you experienced.

We understand how disappointing this situation must have been, particularly when you were trying to access your CleverCard token. This is not the experience we want to give our customers, and we apologise for the difficulties you encountered.

Thank you for taking the time to share your feedback. We are committed to improving our service and delivering the standard that our customers expect from CleverCards.

If you require any further assistance, please reach out to us at support@clevercards.com, and our team will be happy to help.

— The CleverCards Team

Beoordeeld met 3 van de 5 sterren

Unable to add the card to google wallet…

Unable to add the card to google wallet which is what it's needed for

4 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Probably the worst company I have ever…

Probably the worst company I have ever dealt with! I don't normally leave reviews as mistakes happen but this company has over 700 euro of my money that I cannot access and nobody is returning my emails or there is nobody to call to get help!worst customer service i have ever seen in a company! I feel like this company is a scam! BEWARE before buying!!!!!!

5 juni 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the experience you have had and for the frustration caused by the delays in resolving your query.

We do have a solution for you and would like to resolve this as quickly as possible. Please reach out to us directly at incident@clevercards.com, and a member of our team will personally review your case and work to get this resolved without any further delay.

This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I still haven’t managed to get my…

I still haven’t managed to get my clever card into my wallet with the suggestions of two of your colleagues

3 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry to hear you are still experiencing difficulty adding your card to your digital wallet, and we sincerely apologise for the inconvenience this has caused you. We want to ensure this is resolved for you without any further delay. Please reach out to us directly at incident@clevercards.com, and we will personally look into this for you immediately.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Extremely bad experience with these…

Extremely bad experience with these cards. My employer often gifts staff with them and they never work properly in store. There is no customer service you can contact to help. If you are looking to use in store, avoid at all costs

4 juni 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry to hear about the experience you have had, and we sincerely apologise for the frustration this has caused you. We completely understand how disappointing this must be. CleverCards Digital Visa Cards can be used in-store contactlessly and are accepted worldwide. We want to make sure we look into what has been happening with your card specifically. Please reach out to us directly at incident@clevercards.com, and we will personally ensure this is investigated and resolved for you without further delay. We very much hope to earn your trust back.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Poor service

Poor service, unable to access money deposited while they changed services. Expensive fees

2 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the disruption you experienced and for the inconvenience of being unable to access your funds during our platform migration. We would very much like to resolve this for you directly. Please reach out to us at incident@clevercards.com, and we will personally make sure this is looked into for you without any further delay. We very much hope to earn your trust back.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Awful. Your treatment of us over a month when…

Your treatment of us over a month when we couldn't update our employee debit cards was awful.

1 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

6 months to process

6 months to process, charged more than was supposed to, disaster of all disasters to have anything to do with, never again, false advertising as in showing a picture of a card when there is no card, never ever ever again

1 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the experience you have had and we sincerely apologise for the inconvenience this has caused you.

We are committed to resolving your situation personally and without any further delay, and we want to assure you that a member of our team will handle your case through to resolution. Please reach out to us at incident@clevercards.com and we will make sure your account is prioritised immediately.

We are very sorry for the inconvenience caused and we very much hope to earn back your confidence.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

No merge options. No access to cards.

Card was unavailable for weeks as they did some technical migration to Stripe. They also won't merge cards leaving you with multiple small amounts that you can never use.

1 juni 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I only used £40 and the cards been…

I only used £40 and the cards been deactivated. No reason why

7 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry to hear your card has been deactivated. We completely understand how frustrating this must be, especially without any explanation. Please reach out to us directly at support@clevercards.com, and we will look into this for you immediately.

— The CleverCards Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer