CleverCards Reviews 

2.399
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Toon meer

Beoordeeld met 2 van de 5 sterren

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Toon meer

Beoordeeld met 4 van de 5 sterren

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Toon meer

Beoordeeld met 5 van de 5 sterren

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Toon meer

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Alternatieve financiële diensten
  4. Bedrijfscadeau leverancier
  5. Financiële instelling

Geschreven door het bedrijf

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(2.399)

961 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

They can be used anywhere

They can be used anywhere. Unlike one for all cards which have only certain places they can be used. Which can be frustrating trying to find a place . Having said that. A friend of mine got a clever card and has over 6 euros left on it. But it will not let him use it. So I do not know if you can use all the money on it. I have not got that far yet . That is just my experience so far.

13 mei 2026
Beoordeeld met 3 van de 5 sterren

User experience

User experience

11 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the experience you have had. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Utterly shocking experience

Utterly shocking experience. My card was blocked for some reason and I can’t get the AI to do anything. The AI is just blocking me from escalating the matter and I get the same stupid response from them.
Last time I’ll arrange a gift for colleagues using this platform!

20 mei 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the frustrating experience you have had with your blocked card and the difficulty you encountered when trying to reach our support team. This is not the experience we want for our customers, and we completely understand your disappointment.
We would very much like to look into your situation and make sure this is resolved for you without any further delay. Please reach out to us directly at support@clevercards.com, and we will personally make sure this is taken care of. We very much hope to earn your trust back.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Bitterly disappointed with changeover to Stripe

Ive been a Clevercards Business Expense user with different companies over the past couple of years, and I am so disappointed in how they have handled the changeover to Stripe for their digital token provider. I have been unable to topup the cards since early April (its mid may). Initially there was not communication to advise of a potential loss in topup function. When I discovered, the error message said it would be resolved in two weeks, then helpdesk calls advised it was resolved, then another helpdesk call advised that I had to follow a link to update company KTB data, but there was no link in the mail! When I figured it out and completed the data, it was only for Employee Benefit cards and not business Expense cards so I am no better off. Another helpdesk call said it would another week and that was 9 days ago! I was also advised to use employee benefit cards as a temp solution, but these do not allow re-loads and also can not trace the expenditure, not to mention that there is a Revenue requirement to report any employee benefit cards etc
The lack of engagement with their customers has prevented me from planning ahead and finding alternative solutions, their drip feed of 'another 2 weeks, another 1' is also very frustrating. I am surprised there hasn't been more negative press on this issue. I have lost all faith and feel really let down.
please redeem yourself CleverCards and get your system back up and running as I really want to remain your customer and support a local business

9 april 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the experience you have had, and we sincerely apologise for the frustration and inconvenience this has caused you.
The Business Expense Card functionality will be live this week, either tomorrow or Friday. We very much hope this brings some relief, and we look forward to getting you back up and running as quickly as possible. This is not who CleverCards is, and it is not the standard we have always prided ourselves on.
Should you require any further help, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to assist. We truly appreciate your loyalty, and we very much hope to earn your trust back

— The CleverCards Team

Beoordeeld met 2 van de 5 sterren

Migration process to new provider…

Migration process to new provider resulted in 6 weeks that meant that Clever Card could not be activated and therefore I could not access the funds.
After 4 weeks of receiving the standard message on your website that it would be completed shortly, we received email that the migration was complete and that further directions would follow. However after another 2 weeks of no communication, I tried again and it worked.

11 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the six weeks you experienced without access to your funds, and for the lack of proactive communication throughout that period. We completely understand how frustrating and unacceptable this was, and we sincerely apologise. We are glad to hear that your card is now working, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you ever need any assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I did not have access to my money for 3…

I did not have access to my money for 3 weeks because of their system change. Once they switched to new system by activation link still didn't work and I had to request a new one.

11 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Terrible as problems with card never…

Terrible as problems with card never resolved and still can’t use it

30 april 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 2 van de 5 sterren

Alot of hassle since changeover and…

Alot of hassle since changeover and still not right

8 mei 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Got my virtual card but can’t use…

Got my virtual card but can’t use contactless with it . My other cards in my digital wallet work but this won’t work. I can only use it to pay things online by inputting the card number and paying for something online which I don’t do very often.

8 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that affected some users adding their Digital Visa Card to Google Wallet. We can confirm that this issue has now been resolved, and you should now be able to successfully add your card to Google Wallet.
If you need any further assistance, please contact us directly at support@clevercards.com, and our team will be happy to help.

— The CleverCards Team

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