Very fast but very efficient hair straightening. Absolutely love it. Have had cloud 9 wide iron plate since 2017 if I recall correctly. I just purchased my 4th one 😅😂 No complaints: but I must ad... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Purchased my new hairdryer with attachments plus 2x curling wands . One wand came apart within the first 2 weeks of use . Cloud 9 quickly replaced a full set of air wands at no extra cost to me . Ve... Toon meer
Bedrijf heeft geantwoord
Delivery was so quick, 2 working days I got a free hot air brush with the straighteners Only negative is the hot air brushes handle is too big to grip properly and also the on off button cou... Toon meer
Bedrijf heeft geantwoord
I've been a GHD user for over 15 years, but finally decided to give the Cloud Nine straightener a try - and I'm so glad I did! I honestly find it far superior to my GHD. The vibrating mode make... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
Contactgegevens
Nieuw-Zeeland
- nz-info@cloudninehair.com
- cloudnine-hair.co.nz
4,7
Uitstekend
879 reviews
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Love my CloudNine’s
Love my CloudNine’s - my old ones have served me well. It’s time to try the new ones 💜
26 maart 2026
Antwoord van CLOUD NINE
We're happy to hear that your previous Cloud Nine's served you well! We appreciate you trying our new ones, and we hope you love them! Cloud Nine x
Amazing & fast delivery
Fast delivery honestly straightens my hair perfectly, my hair is very thick and curly was always on the hunt for a decent hair straightener! Highly recommended
26 maart 2026
Antwoord van CLOUD NINE
Thanks for the 5* review! Glad to hear that you're happy with your order! Cloud Nine x
Antwoord van CLOUD NINE
Thanks for the 5* review! Glad to hear that you're happy with your order! Cloud Nine x
I recently changed to Cloud 9…
I recently changed to Cloud 9 straighteners when my GHDs stopped working. Im so impressed with my new straighteners. I wish I'd changed a long time ago. I received them the day after I ordered them! I was so impressed with the prompt delivery also. I highly recommend this product and the company. A wonderful customer service experience, thank you.
18 maart 2026
Antwoord van CLOUD NINE
Hi Tania, we're so happy to hear that you're impressed with your new straighteners and the prompt delivery! It's great to know you had such a wonderful customer service experience. Thank you for recommending our product and the company. Cloud Nine x
Antwoord van CLOUD NINE
Hi Mary-Anne, this is wonderful to hear. Thank you for sharing your feedback! Cloud Nine x
Product was advertised at a price
Product was advertised at a price, email confirmation received and money taken from my account. Three days later an email was sent by the company stating that there was a pricing error that they would not honour and money would be refunded. I was made aware that others who ordered at the price had received the proudct. Only offer of apology was a 20% discount on another purchase. Poor service, poor quality control within the company to only recognise the mistake 3 days later and poor management of the situation when some purchases were honoured and not others.
6 februari 2026
Review zonder uitnodiging
Antwoord van CLOUD NINE
Thank you for sharing your feedback. We are sorry to hear of your disappointment regarding the pricing error earlier this year. We are sorry for any delay in communication but our Customer Experience Team worked as quickly as they were able and responded to all new enquiries within 24 hours to inform customers of the error. Cloud Nine x
Faultly item …
I had a return item.the whole experience was amazing. From first point of contact to replacement and delivery. Well done team.
22 maart 2026
Antwoord van CLOUD NINE
Hi Angela, it is our pleasure to have been able to help. Thank you for leaving your wonderful feedback! Cloud Nine x
I had a pair of straighteners that had…
I had a pair of straighteners that had a fault come up after only having them a few month. But the return process was so smooth the staff were super responsive and I got them sent and replaced within a week. Couldn’t be happier with how easy this process was!
22 maart 2026
Antwoord van CLOUD NINE
Hi Shanae, thank you for this fantastic feedback. We are delighted the team could help with a replacement for you. Cloud Nine x
Antwoord van CLOUD NINE
Hi, thank you for leaving your 5* feedback, this is great to hear! Cloud Nine x
Product Quality excellent
Easy to navigate online to order, product descriptions were very clear and informative,delivery was very fast.
22 maart 2026
Antwoord van CLOUD NINE
Hi Airini, thank you for your feedback. We are delighted to hear how easy your ordering experience was. Cloud Nine x
My hair is extremely thick for the last…
My hair is extremely thick for the last 4 years i refused to use my VS straightener cause it never gave results where my hair can withstand staying straight for long periods of time. This straightener managed to tame my hair even in the most humid conditions when I was Rarotonga. Best straightener ever!
18 maart 2026
Antwoord van CLOUD NINE
Hi Jenna, thank you so much for this amazing feedback! We're thrilled to hear that your iron is giving you such great results for your thick hair. Thank you so much for taking the time to share this. Cloud Nine x
Made the whole process of returning…
Made the whole process of returning faulty straighteners so easy.
8 maart 2026
Antwoord van CLOUD NINE
Hi Sarah, thank you for sharing your 5* feedback. We're delighted to hear that the return process was made easy for you. Cloud Nine x
I was given fantastic service by cloud…
I was given fantastic service by cloud 9 in a return of my faulty straightener
Happy customer
12 maart 2026
Antwoord van CLOUD NINE
Thanks for the 5* review! Glad to hear that you're happy with our warranty claim process! Cloud Nine x
Love my new Cloud Nine Straightner
Love my new Cloud Nine Straightner. Beautiful blue. Good discounts. Good product and presentation. Good communication and fast shipping and delivery.
10 maart 2026
Antwoord van CLOUD NINE
Hi Sheron, thank you for your wonderful 5* review! We are thrilled that you are loving your new iron. Thank you for sharing your experience. Cloud Nine x
Fast delivery and easy to order good…
Fast delivery and easy to order good service
Would be good if the dryer had a hook or loop so I can hang it
3 maart 2026
Antwoord van CLOUD NINE
Hi Angela, thank you for your feedback, we are pleased to hear that you received your order quickly. Thank you for your feedback regarding a hanging loop - we will pass this on to our Product Development Team :) Thank you, Cloud Nine x
This is a repeat purchase of the cloud…
This is a repeat purchase of the cloud nine as my last one sadly died 😭
I love the plates that glide smoothly through my thick twine hair to smooth it out.
This new model has a revive feature which I am excited to try out.
The instructions to register it for its warranty are included which is helpful.
Would be great if there was some trade in /up cycling of old straighteners when purchasing new ones
8 maart 2026
Antwoord van CLOUD NINE
Hi Rashida, thank you for sharing your feedback. It is great to hear the plates work well with your hair, and you're excited about the Revive Mode feature. Using Revive Mode will also help protect your hair health :) Thanks for the suggestion regarding a trade-in program. We appreciate your feedback! Cloud Nine x
Great service
Such a great experience from the get go.
I placed my order and 2 days later I had my purchase in my hands.
You kept me updated right to delivery.
Thank you for my Cloud nine straightener I love it.
Will most definitely let me friends know.
5 maart 2026
Antwoord van CLOUD NINE
Thanks for the glowing 5* review! So glad to hear that you were happy with your order and are loving your new Contouring Original Iron! Cloud Nine x
Fast delivery of new hair straighteners…
Fast delivery of new hair straighteners thank you
4 maart 2026
Antwoord van CLOUD NINE
Hi Suzanna, thank you for your wonderful feedback. We are delighted to hear that your order arrived quickly. Cloud Nine x
This is my first coud 9 purchase and…
This is my first coud 9 purchase and absolutely love it. What used to take me a good hour with my previous straighteners now takes me 15 mins.
So quick and silky smooth
1 maart 2026
Antwoord van CLOUD NINE
We're happy to hear that you're absolutely loving your first purchase! It's great to know that our product significantly reduces your styling time and leaves your hair silky smooth. Thanks for sharing your feedback. Cloud Nine x
After 20 years with another leading…
After 20 years with another leading brand, I made the change to cloud 9! I love the vibration when the plates make contact with the hair.
1 maart 2026
Antwoord van CLOUD NINE
We're happy to hear that you're enjoying your new Cloud Nine iron! It's great to know you love our Revive Mode feature. Thanks for your feedback :)
Cloud Nine x
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