I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Toon meer
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Lees wat reviewers zeggen
The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Toon meer
What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Toon meer
Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Contactgegevens
Verenigde Staten
- support@cocojewelry.com
- cocojewelry.com
4,3
Uitstekend
357 reviews
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Heeft 81% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered the ring "Strong as Fxck" black…
Ordered the ring "Strong as Fxck" black rose ring. The wrong size came but they were quick to correct the issue. My ring fits perfectly and is exactly as pictured
1 april 2026
Review zonder uitnodiging
The Daisy Mom/Daughter ring
The "Love from Mom - I think about you every Daisy Ring" is so cute! Both of my daughters loved it and it was a special keepsake for their wedding days. When one size wasn't quite right, the company quickly helped me with an exchange in time for the wedding day!
6 april 2026
Review zonder uitnodiging
Will be a return customer they went above and beyond!
I ordered the wrong size for my daughter and cocojewelry sent me the right size with no additional money! They were fast and beyond helpful for thankful for them! I will bw doing more business with them in the future!
10 maart 2026
Review zonder uitnodiging
I never received the ring
25 maart 2026
Antwoord van Cocojewelry
Hello Courtney,
Thank you for sharing your feedback. We’re very sorry for the inconvenience you experienced. As agreed, we have processed the refund for your order, and out of goodwill we wanted to make things right since the package was sent to your old address listed in the order record.
We truly appreciate your understanding and patience throughout this process.
Warm regards,
COCO Jewelry Team
Beautiful Quality Jewelry!
This company is wonderful! From the date of purchase, I received the ring quickly and it was a beautifully stunning piece of jewelry. The packaging was above and beyond with a cute card in a decorative slip envelope atop a sturdy, quality, classy gift box adorned with a red ribbon. The quality of the ring and packaging was much better than I had expected! I will definitely be going back to order additional pieces!
2 april 2026
Review zonder uitnodiging
Stone does not set nicely…is off center…
Stone does not set nicely…is off center and only side of stone is seen.
No instructions, perhaps not using correctly?
24 maart 2026
Beautiful jewelry and great customer support
Item was beautiful and arrived promptly. I ordered the wrong size and contacted customer service. I received a friendly and helpful response within in 24 hours and my issue was resolved promptly and better than expected.
25 maart 2026
Review zonder uitnodiging
Communication with the customer service…
Communication with the customer service representative was excellent, my issue was handled quickly!! The rings are prettier in person !!
13 maart 2026
Review zonder uitnodiging
Such a good product and experience
The products are so amazing and the customer service was fantastic
100% will tell everyone about this company
22 maart 2026
Review zonder uitnodiging
I have had some very positive…with CUSTOMER SERVICE
I have had some very positive interactions with customer service. When I placed my order I accidentally forgot to change my mailing address and by the time I realized it my package had already shipped. I checked the other address the night after my package was delivered but; of course, it wasn't there. They are sending me another package! (To the correct address) I can't wait for it to come. I highly recommend them!
20 maart 2026
Review zonder uitnodiging
Very impressed
My daughter loved the ring that I ordered for her. I had an issue with sizing which was totally my fault and they helped me fix it the same day. I was very impressed with this company putting customers first! I am a first time customer but definitely not a last! Shipping was also very quick!
7 maart 2026
Review zonder uitnodiging
Order arrived quickly
Order arrived quickly. Ring was a little small so contacted customer service with a quick response. They offered to send new ring no problem. Great company with really good customer service.
13 maart 2026
Review zonder uitnodiging
Great customer service
Great customer service. From when placing order to receiving my rings. When I received my rings I had. Size issue with one and I sent a message and got a response right away and taken care of no questions asked. I will be definitely purchasing again.
13 maart 2026
Review zonder uitnodiging
The lotus ring is good quality
The lotus ring is good quality, very pretty with a great message. I ordered the wrong size and customer service went above and beyond to help me. I definitely recommend this company.
11 maart 2026
Review zonder uitnodiging
For the longest time I kept seeing ads…
For the longest time I kept seeing ads for this product and I finally couldn’t resist anymore. I bought the ring and got it within a week. The quality is great! The only problem I had was I got the wrong size as I hadn’t tried on a ring for that finger I got it for in yeeeeaaaarrrss. I quickly emailed them and asked if I could return it. I got a reply within 12 hours and they said they would kindly ship out the correct size for me without having to return the original one purchased. I will definitely be purchasing from them again!
4 maart 2026
Review zonder uitnodiging
Great Resolution
I ordered the wrong size ring on accident and they were so helpful with getting it corrected. They were fast and efficient with their communication and I greatly appreciate it!
9 maart 2026
Review zonder uitnodiging
I ordered a size 7 daisy ring for my…
I ordered a size 7 daisy ring for my daughter, but ,unfortunately it was too small. I requested to exchange for a bigger size and they told me they would send a bigger size free of charge and to keep the ring that I had already ordered . I would definitely order from this company again in the future :)
5 maart 2026
Review zonder uitnodiging
Yes order lost..and 6 days later still…
Yes order lost..and 6 days later still do not have.
Trying to cancel as bday past and no follow up on request.
22 februari 2026
Antwoord van Cocojewelry
Hello Linda,
We’re very sorry to hear about the delay and the disappointment it caused, especially with the timing of your birthday. As per our communication, we will proceed with what we agreed upon to make this right. Thank you for giving us the opportunity to address the situation and restore your trust in us.
Best regards,
COCO Jewelry Team
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