Super service Super efficient. Gareth was on time as promised and soon identfied my problem. I need my laptop for work--as a writer with deadlines--so his help was much appreciated. I would certai... Toon meer
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Lees wat reviewers zeggen
I was very satisfied with my experience with this company. They were quick and prompt to help me after my initial enquiry, and despite the fact that I decided to go another way with my laptop, I owe a... Toon meer
I first met Jay about three years ago when the laptop I had used for many years suddenly stopped working. Jay found a new one and, most importantly, managed to retrieve all the content from the brok... Toon meer
My Laptop blank cannot get operating system back on Alex Arrived on time Very professional. Alex explained what the problem was and was able to fix it and gave further advice on my la... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
If you’ve had an issue, we’d really appreciate the opportunity to resolve it before you leave a review here. Please visit👉 https://computer-repair-man.co.uk/customer-feedback/ 👈 where you will find answers to common questions and how to let us know if something needs attention.
Contactgegevens
Verenigd Koninkrijk
- trustpilot@computerrepairman.co.uk
- computerrepairman.co.uk
Geen recente geschiedenis van het vragen naar reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Highly recommended
Alex did a great job when after I upgraded a new GPU myself, my pc wouldn’t post. He came out twice, diagnosed the problem quickly on his first visit then fitted my new power supply on the second. He was efficient, explained all that he was doing and the pc now works a treat, highly recommended

Antwoord van Computer Repair Man
Thank you Saeed for a quick response…
Thank you Saeed for a quick response and repair!

Antwoord van Computer Repair Man
Saeed was very efficient when he came…
Saeed was very efficient when he came to fix my computer in the evening in pouring rain. Thank you Julia Cherry

Antwoord van Computer Repair Man
The service was excellent
The service was excellent. Saeed was extremely helpful throughout the whole process. He explained with great detail what was wrong and managed to recovered al my data. Overall the experience was very professional. Highly recommended.

Antwoord van Computer Repair Man
The response time has been excellent,
The response time has been excellent,
Saeed from fleet has been very professional & knowledgeable , i will highly recommend saeed from their team.

Antwoord van Computer Repair Man
quick reliable efficient service
quick reliable efficient service. Fixed my issues!
Thank you

Antwoord van Computer Repair Man
Expert Computer Care
A thoroughly positive professional experience from start to finish replacing and setting up the new laptop and connecting my physical keyboard to the laptop
Barrie's expert advice and computer knowledge gave me confidence and assurance of his ability which was excellent
I would have no hesitation in recommending Barrie

Antwoord van Computer Repair Man
Battery and DC Socket Repair
Excellent service from David and his network of repair workshops.
I had an issue with my laptop battery and DC slot.
David came to pick up the laptop and got it repaired within a week.
David was also prior to any quote remotely checking on the battery health status, model and other issues so a quote can be refined.
Highly recommend.

Antwoord van Computer Repair Man
Quick and professional service for a…
Quick and professional service for a reasonable price, helped me trouble shooting a custom built Gaming PC. Once the issue was identified, quick part swap and all good to go! :)

Antwoord van Computer Repair Man
Great support with good advice
Everything was well explained and for the time involved the advice given it represented good value for money

Antwoord van Computer Repair Man
5💫 All the way
Alex came out to sort out my poorly old PC he had to take it away to make it better he brought it back today it all is good everything works now will keep Alex's number in case I need my pc mending again

Antwoord van Computer Repair Man
Tom was very professional and gave…
Tom was very professional and gave great advice - ultimately we went for replacement as opposed to repair due to cost - will definitely use in the future
Thanks

Antwoord van Computer Repair Man
New PC
Very professional. Transferred all our data from an old computer to a new Dell pc.Excellent job . Would highly recommend

Antwoord van Computer Repair Man
Tom was extremely patient with me
Tom was extremely patient with me, as I am not technically minded. He talked me through the problem, I highly recommend him and is team. A special mention for Paul who comes and collects the computer and brings it back, he is also very friendly and helpful the date when the computer was returned was 7 November 2025

Antwoord van Computer Repair Man
I recently had my laptop repaired and upgraded
I recently had my laptop serviced by Computer Repair Man, and I couldn’t be happier with the experience. They replaced both the battery and hard drive quickly and efficiently, and the device is now running better than ever.
From start to finish, the team was friendly, knowledgeable, and transparent about the process and costs. Communication was excellent, and they kept me updated throughout the repair. It’s clear they take pride in their work and genuinely care about customer satisfaction.
Highly recommended for anyone needing reliable, honest and reasonably priced computer repairs!

Antwoord van Computer Repair Man
Great service and went the extra mile
Dan in Bristol recovered some data from a broken harddrive for me that contained hours of precious music that I've collected over years. Through no fault of his own the extraction had a couple of hiccups and took a bit longer than planned but Dan communicated this throughout really clearly and went the extra mile to get it done. He dropped the hard drive off Tommy when it was done and offered me some recommendations for how I can look after my data better going forwards. Great local service that I would 100% use again

Antwoord van Computer Repair Man
A really great service from these guys
A really great service from these guys. Communication was clear in the build up to the work required and the collection service was a massive help. The diagnosis was completed promptly which allowed our company to make operational decisions quickly and efficiently. Would highly recommend.

Antwoord van Computer Repair Man
Easy to access and quick to get a…
Easy to access and quick to get a response. Job done! No hesitation to recommend.

Antwoord van Computer Repair Man
Extender not working
Prompt visit from repair man who quickly identified the problem and advised replacement of TP link.
New units fitted within a few days. No complaints. They did what it says on the tin.

Antwoord van Computer Repair Man
Computer Repair Man (Devon) are arrogant, incompetent time-wasters
I have no issues with the overall UK-based Computer Repair Man team, as when I contacted them via their website ticket on 6th October, they sent me a text message quickly to say that their Devon rep, Richard Cleave, would be "in touch soon". They also gave me his email and phone nunber.
However, after a couple of days unsuccessfully waiting for Richard to contact me, I decided to telephone the provided number for him.
A different person named Callum answered the phone, and so I happily explained to him the issue with my computer (which they already knew about, as I had written about this a few days earlier on the Computer Repair Man website ticket).
Callum informed me that his and Richard's team operates as another business, called Moortek (in South Brent). So I can only guess that the Repair Man Computer UK-wide organization uses Moortek as its local firm across south Devon.
Callum also suggested that I send an email to his team explaining again what the issue was with my computer.
So I did this, using the Moortek support email account which Callum gave me.
(Within my email to Moortek, I wrote a 'TLDR' shorter version of the issue, as well as a fuller explanation of my predicament).
Despite doing this, I have never heard back (via phone, email or text from Richard Cleave or Callum) since 8th October.
It is now 1st November...
It is clear that the team's attitude to (potential) customers is disgusting to say the least.
They have had my initial website ticket explanation (Computer Repair Man website), 1 telephone call (with Callum, using Richard Cleave's given number), and 1 email again to Richard and Callum (as per Callum's suggestion).
It is clear that they like to waste people's time for no good reason.
And so, who knows what the service would actually have been like if the Computer Repair Man team (Devon) had taken my computer and tried to solve the problems?
I'll never know.
But given their amateur level of customer service, abysmal communication and their arrogant, contemptuous dismissal of (potential) customers's computer problems as'below them', I'm certainly thankful that I will never need to know.
I can only imagine that these incompetent jokers would have botched the job completely whilst being a nightmare to communicate with!!
(In the end, I managed to get my computer fixed elsewhere by a much more competent, serious and communicative company).
So as a warning to others, do yourselves a favour and avoid Computer Repair Man (Devon) rep Richard Cleave and his own company Moortek like the plague.
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