Conroyremovals Reviews 

150
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

My package arrived completely intact! Not a single thing was damaged. The door to door service was more than excellent! Would I recommend Conroy removals absolutely!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Conroy’s Removals for their LCL (shared container) service to move our boxes from Auckland to Perth and were genuinely impressed with the experience. Everything ran exactly as planned, w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The last time I moved my belongings from the UK to Australia, the local delivery company (Kent Removals) charged $121 for Australian quarantine fees and no other costs. This time, Conroy had been chos... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you for this great service from arrival of our shipment to Australia to delivery to our home address. Timelines and next steps were clearly communicated, together with regular updates on the st... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 89011015231

  1. Verhuizer
  2. ook in
  3. Verhuizing en opslag

Geschreven door het bedrijf

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,5

Alle reviews

(150)

129 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

They tell you what you want to hear.

Overall my experience was disappointing. I specifically asked that my belongings were sent to NZ early, I would rather pay storage at the other end so that I could receive them as close to my arrival as possible. I was assured this could and would be done. As soon as they got my money it was crickets. I emailed and called multiple times asking for updates. They held my belongings in Sydney for 8 weeks, I got to NZ the day before my stuff arrived and it then took another 3 weeks to actually get it delivered. Definitely not the service I paid a lot of money for.

29 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Hi Yvonne
We’re really sorry to hear about your experience and the delays in getting your belongings to New Zealand. We understand how frustrating that must've been for you and it's certainly not the level of communication or service we aim to provide.
We appreciate you sharing your feedback and will review what happened so we can improve for the future.
Conroy Removals

Beoordeeld met 5 van de 5 sterren

We have never moved our furniture back…

We have never moved our furniture back from one country to another. And this time we decided to move stuff from Brisbane to Auckland. I read the reviews from others and can honestly say it was the most easiest experience ever. From the phone call with the consultant Nicole, and showing her via video call what we were wanting to take back and if it was possible. To the emails. To the quotes, all within 24 hours. And the date we wanted to move our furniture. We cleaned our stuff and prepacked everything. But the guys come over and double package everything as well.

Everything was done professionally and smoothly, and without any problems. Even to the part when the ship was leaving Brisbane ports and arriving in the Auckland Ports. The comms from us receiving the furniture and the exact time of expected arrival was awesome.

Thank you so much Conroy and also to the lovely ladies doing everything behind the scenes. I will definitely refer you all to others. Top Marks A++++

22 september 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks so much for your lovely feedback, Lynette. We're pleased to hear you had a great experience with us. Nicole and the team will be pleased to know they were able to make a difference to your moving experience across the Tasman. All the best in Auckland!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

I am very satisfied with the service…

I am very satisfied with the service provided. Communication throughout the process was clear and helpful, I appreciated receiving timely updates regarding the vessel arrival, clearance stages, and the scheduled delivery date. The coordination with your operations team was smooth, and being contacted the day before to confirm the delivery time was very helpful, especially since I was travelling from interstate.

On delivery day, the team was punctual, professional, and handled my belongings with care. Everything arrived in excellent condition, and the crew was polite and efficient.

Thank you for making this relocation stage stress-free and well-organised. I would happily recommend Conroy Removals to others moving internationally.

29 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thank you for your great feedback! We’re so glad to hear the move went smoothly and that our team kept you well-informed throughout the process. It’s great to know everything arrived safely and on time. We really appreciate your recommendation. Best wishes settling into Melbourne life.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Excellent service

Delivery was on time. Friendly staff (and strong!). Highly recommended.

30 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for your feedback, Alec! Glad you had a good experience and you found our team friendly and strong ;) All the best in your new place.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Hassle free

The communication was very good, regular text messages as to what stage we were at for our shipping container. The guys that did the delivery were polite and placed the furniture where it was needed. They had a big task with a super king size mattress in a small space, but did amazing. Would highly recommended Conroy Removals and would not hesitate to use them again.

29 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for your kind words! We’re thrilled to hear everything went smoothly and that our team made the delivery hassle-free, even with that super king mattress! We appreciate the recommendation and hope to help you again in the future.
Kind regards
Conroy Removals

Beoordeeld met 4 van de 5 sterren

Straight forward delivery of some OS…

Straight forward delivery of some OS household goods. Flexible enough to change the delivery date. Showed up on time. 2 polite employees. Prior communication all good.

31 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for the feedback, Joost. We're glad your move went well. All the best!
Kind regards
Conroy Removals

Beoordeeld met 3 van de 5 sterren

Essentially they were fine but I have…

Essentially they were fine but I have only given them 3 stars for two main reasons. When my crate arrived from Europe they contacted me saying what day they would deliver, when I emailed back to ask it we could please negotiate a day (this I needed to do because of work related reasons on a weekday) they never even responded to my email. Second my crate was filled with delicate contents, photographic negatives, which were packed in a specific way in a 'ride flat crate'. I clearly communicated the contents with Conroy with detailed documents, also the crate was clearly marked with spray painted arrows indicating the direction of travel that the crate should be in and also the crate had feet on the base for the use of a pallet jack or forklift, which also indicates the orientation of travel. But when the truck arrived the crate had been transported on its side from the warehouse. Having worked in logistics for international galleries, following the correct orientation when shipping crates seems like the first step in ensuring the safe shipping of the contents. So to me this seems like a pretty basic part of the job to get right. Otherwise they were fine.

2 november 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thank you for your detailed feedback. We’re sorry to hear about the issues you experienced and appreciate you bringing them to our attention. Your comments about communication and handling have been noted, and we’ll review this with our team to help prevent it from happening again.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Kept me in the loop

Conroy was the Oz partner for the firm we engaged in the UK. They picked up comms seamlessly and always responded to my emails. As soon as our gear was cleared (which they handled) it came to us in our new place. The guys were polite and hard working and bumped our stuff in no time. Now for the unboxing...

31 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for your great feedback! We’re glad to hear our team made the process easy and kept you well informed. All the best with the unpacking and settling in!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Grateful for Conroyremovals - Brisbane Professional and Caring Moving Team

We are very pleased with the excellent service provided by Conroy for the Australian part of our international move. Their team handled everything smoothly — from customs clearance to delivery, unpacking, and placement of our furniture at home.

All our shipments could be easily tracked in their system, and communication with the team was always prompt and efficient. The movers were professional and careful, unwrapping and installing each piece of furniture with great attention, and ensuring everything was placed exactly where we wanted. There was no damage at all, and they even took all the packaging materials away afterwards.

We’re truly grateful to have Conroyremovals - Brisbane help in successfully completing our moving plan. Highly recommended!

27 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thank you for your wonderful review! We’re delighted to hear our Brisbane team made your international move such a smooth and positive experience. All the best in your new place.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Absolutely wonderful experience

Absolutely wonderful experience, the guys that came were so lovely. They even helped me carry to heavy items downstairs that I needed to take to the tip.

24 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks so much for your lovely feedback! We’re thrilled to hear you had such a great experience and that the team went the extra mile to help out.
All the best and kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Team turned up on time

Team turned up on time, were polite and met all expectations.

Great service from head office to split the load and from the delivery teams

23 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for your great feedback! We’re pleased to hear everything went smoothly and that both our office and delivery teams met your expectations.
Kind regards
Conroy Removals

Beoordeeld met 4 van de 5 sterren

Edited review

Editing my review as I realised that much of my complaint is with the UK section of our shipping experience (Pickfords) and not with Conroy. Hidden costs once the items had been shipped (to Australia) so the price isn't the price despite being told it was but I feel that was probably the fault of Pickfords.
The Australian leg had good communication.

31 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for sharing your feedback. We're sorry to hear about your experience and understand how frustrating that must have been. We’ll review this with our team to ensure we communicate requirements and costs more clearly in future.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Great! Awesome! The Best!

I am extremely pleased with the service we received; Mount Maunganui, NZ to Leppington, Sydney, AU.
Every step of the journey we were kept informed. Everyone involved was lovely. We had awesome packers and a wonderful team who delivered and emptied our container.
Many thanks for a great job! Highly recommended!!!

27 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Wow, thanks so much for the amazing feedback! We're thrilled to hear everything went so smoothly from Mount Maunganui to Sydney. All the best settling into Aus.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

A great experience and stress free from…

A great experience and stress free from my first call with Nici too the team that came to pick up.
Absolutely make sure I’ve recommended to friends and family.

27 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks so much for the great feedback! We’re so glad to hear everything went smoothly from start to finish. We’ll be sure to pass your kind words on to Nici and the team.
Best wishes
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Trans Tasman Move

Good communications at all stages for Trans-Tasman move. Very efficient with moving and very well packaged.

12 september 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks very much for your feedback. We’re glad to hear your Trans-Tasman move went smoothly and that everything arrived well packaged. All the best on the other side of the ditch!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Responsive, efficient!

The team were very responsive with any queries I had about timing and delivery, and were also flexible with delivery date given I lived away from the final delivery point. The onsite team were cheerful and helpful. They arrived on time and worked efficiently while also taking care when moving things into the house to avoid any damage to walls or floors.

24 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks so much for your lovely feedback. We’re delighted to hear the team were responsive, flexible, and took great care during delivery. It’s awesome to know everything went smoothly from start to finish! All the best and kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Conroy was absolutely fantastic

Conroy was absolutely fantastic! I would not hesitate to use them again. They were professional, careful, and very easy to work with. Excellent work!

13 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for sharing your feedback Sarah. We really appreciate and pleased you had a smooth move.
All the best in your new place.
Kind regards
Conroy Removals

Beoordeeld met 4 van de 5 sterren

Awesome company!

This is the third time I've used Conroys..they make the whole process so easy. Quick to communicate, easy paperwork, helpful and friendly with great rates. I would highly recommend them and would definitely use them again.

4 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thank you so much for your continued support! We’re thrilled to hear you’ve had another great experience with our team. We really appreciate your recommendation and look forward to helping with your next move!

Beoordeeld met 5 van de 5 sterren

Let the experts do it

We moved into a rental while our new home was being built and I hired a truck and had 6 people helping me and it took two days to do the bulk of moving and another week for my wife and I to do all the small stuff, Fast Forward 12 months and our new home is finished and we arranged for Conroys to do the move for us and I couldn’t be more impressed with the level of professionalism and organisation these guys displayed, they arrived at the time they said they would 9.00am and by the time I got home from work at 3.00pm these 3 guys were putting the beds back together and almost ready to leave, throughout my life I have had more moves than a checkers board and this one was by far the easiest, thanks Conroys

17 oktober 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks so much for your fantastic feedback! We’re thrilled to hear this was your easiest move yet and that the team made the day so smooth and stress-free. Enjoy your new home!
Best wishes and kind regards
Conroy Removals

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