I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Toon meer
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Lees wat reviewers zeggen
Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fanta... Toon meer
I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are... Toon meer
Lucie was so friendly and helpful. Guided us through the many choices and her suggestion was spot on. We are the proud owners of a large wine store which is busy holding lots of wine … thanks so much... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Contactgegevens
20-22 Wenlock Road, N1 7GU, Islington, Verenigd Koninkrijk
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
4,8
Uitstekend
300 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent service and product
Very happy with the speed of service and quality of the product. Would definitely recommend as a supplier.
23 augustus 2022
Fantastic overall
Great communication arrived on time, followed up to check if everything was ok, fantastic overall. Pleased with the product also.
14 augustus 2022
Great service and Sarah was really…
Great service and Sarah was really helpful.
Wouldn't hesitate to recommend.
11 augustus 2022
Review zonder uitnodiging
Great service.
9 augustus 2022
Excellent all round
Good product description, helpful delivery staff, excellent wine cooler. What's not to like?
8 augustus 2022
Review zonder uitnodiging
On time and delivery as promised
8 augustus 2022
Reliable
A company that keeps to its word and gets back to you in a timely manner. Thank you Coolersomm I love my dual zone Swisscave wine cooler!
4 augustus 2022
Review zonder uitnodiging
Delivery about an hour later than…
Delivery about an hour later than predicted. Deliverers efficient but surly. Based on the website, I had expected them to install the wine fridge, but they did not. Installing not particularly difficult but occupied an hour or so that I hadn’t expected. Fridge itself works well and I’m very happy with the end result.
3 augustus 2022
Antwoord van Coolersomm
Hi Jon,
I'm sorry the delivery guys were an hour later than expected, unfortunately as the day progresses they can run later (or earlier) than expected especially if there is traffic.
Regarding installation, it is the case that the wine cooler should be unpacked and positioned and this is the service that we ourselves pay them to do (we use a logistics company to deliver for us). It's too late now in this case but had you called us we would have insisted this was carried out for you. That said, its the first time I've heard of this occurrence from this delivery company.
On the plus side, I am pleased you like your new wine cooler and I hope you have many years of enjoyment from it.
Kind Regards
Sarah
Friendly and helpful company to deal…
Friendly and helpful company to deal with.
Company obviously loves what they do and made a real effort to deliver despite a few setbacks on the way. I would happily deal with them again.
1 augustus 2022
Perfect from start to finish
Great service, a company that is striving to please, what more could you ask for. Communication throughout the purchase to delivery was excellent. Keep up the great work you guys are doing, and thanks Sarah, for keeping us in the loop regarding delivery ETA's etc, much appreciated.
30 juli 2022
Review zonder uitnodiging
A very reliable company!
Seriously guys, Coolersomm is a great company.
I have a restaurant and recently bought two wine coolers. The service was polite and efficient. We received both items within 2 days from the order at no extra costs. They emailed us after the deliveries to make sure the items were correct and in good order. In 25 years working in hospitality I have never encountered such a nice company when it comes to catering equipment. Totally recommended!
29 juli 2022
Review zonder uitnodiging
Great website & company!
Easy to order, fast delivery and we love our aroma kit! Perfect gift for my husband, thank you so much!
29 juli 2022
Very pleased with product and service…
Very pleased with product and service is first class. First time I have ever seen personal post delivery follow up.
25 juli 2022
Review zonder uitnodiging
New Climadiff…
Ordered a new Climadiff wine cabinet and the communication was very good even though the product was a little delayed.
Delivery seamless and a couple of queries dealt with promptly by Sarah - would recommend
25 juli 2022
Very good and efficient service
Very good and efficient service. Great prices. Excellent customer support. First rate. Would use again.
24 juli 2022
Responsible and efficient
Ordered some wine glasses and unfortunately, one broke on transit. Cooler somm was understanding and very efficient, and I got my refund swiftly. The service was perfect
23 juli 2022
Very good service from Sarah.
22 juli 2022
Excellent and responsive service
Excellent and responsive service. I needed the Fridge delivered by a certain date and they were able to promise and deliver on time. Very good company to work with.
21 juli 2022
Review zonder uitnodiging
Great Customer service always keep you…
Great Customer service always keep you up-to-date Great products great price will definitely use again.
20 juli 2022
Review zonder uitnodiging
Excellent service from start to finish
Excellent service from start to finish, despite the customer changing the delivery times multiple times!
Showed great flexibility, and a first rate product. Highly recommend.
20 juli 2022
Review zonder uitnodiging
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